We’ve mentioned this before but it’s worth stating again: are everyone’s expectations for the IRS unreasonable?
The National Taxpayer Advocate, Nina Olson, has released her annual report to Congress and it points out (among other shortcomings) that the IRS provides “unacceptable” customer service.
Sigh. Need we remind everyone that we’re talking about the FEDERAL GOVERNMENT? This is not Nordstrom’s where you can snap your fingers and another pair of gabardines appear.
Oh sure, maybe the Service is lowering its expectations: “[T]he agency’s goal is to connect 71 percent of callers to a real person, down from a recent high of 87 percent in 2004,” but doesn’t that seem reasonable for the IRS? Are we missing something? Is there some other dimension where the IRS is revered for its efficiency?
IRS Too Busy to Talk to 3 in 10 Who Call for Help [AP via ABC]
National Taxpayer Advocate Report.pdf
Nightmare Client of the Day: Lady Gaga
As you are all aware, there are some hella-suck clients out there for accountants. Demanding clients, unorganized clients, asshole clients, etc.
Then there are the clients that just don’t give a damn about how much money they may be throwing around.
Today’s example is none other than Lady Gaga and the nightly extravaganzas she puts on.
For some reason LG strikes as the sort of client that would show up with all her receipts in shoeboxes but in her case, there would be hundreds of shoeboxes and they’d all be fabulous.
The ‘Bad Romance’ singer – who describes her stage show as “ostentatious and over-the-top” – is making a heavy loss every night she performs on the North American leg of her ‘Monster Ball Tour , which has so far overspent by £2m (€2.2m) even though every concert is sold out.
The massive costs have been run up by her elaborate stage design, costumes and props, including the giant bath she used while making a promotional appearance on UK TV talent show ‘The X Factor’.
A source said: “The concerts are losing money hand over fist because they’ve spent a fortune on pricey costumes, technical equipment and elaborate set designs. She spent £500,000 (€550,000) on one stage alone.
“But Lady Gaga gets what Lady Gaga wants. Her wardrobe is huge and she wants to shock – and that costs serious money.”
There are many — including our friends at Fashionista — that say the woman is an “utter genius” and that genius simply cannot be denied.
Fair enough but accountants, being the practical creatures that they are, would not stand for such irresponsible behavior. From the sounds of it however LG’s accountant seems to accept the notion that the woman is an artist, bottom line be damned.
If you’ve got ideas on how to keep her spending under control, we’re all ears but personally, if she walked up to us (sans pants naturally) we’d have a helluva time saying no.
Job of the Day: The OC Is Calling
If we knew anything about reality TV maybe we would throw in a quip about Laguna Beach/The Hills/whatever the hell those shows are called nowadays but we don’t. The allure of weather that isn’t Biblical should be enough pique your interest.
Check out the details for a Pricing Manager position at PIMCO in Newport Beach, CA after the jump.
Company: PIMCO
Title: Pricing Manager
Location: Newport Beach, CA
Minimum experience: 2 – 5 years
Description: PIMCO Pricing is primarily responsible for oversight of security valuation of PIMCO’s mutual funds and private trusts advised and administered by PIMCO. The group works closely with third-party vendors (fund accountants/administrators, custodians, auditors and security pricing vendors) that provide services to the funds/trusts.
Responsibilities: Interact with the pricing vendors in order to price additional securities PIMCO owns; Communicate daily inquiries to appropriate internal departments; Manage various projects related to process improvements, procedures and systems development; Maintains current knowledge of domestic and foreign securities markets and monitors effects on funds and pricing and valuation procedures; Develop reports for PIMCO funds, the Boards, Legal, and Portfolio Management
Required Skills: Candidate will have two to five years of professional work experience in mutual fund operations, broker/dealer back-office or mutual fund auditor. Solid understanding of operational controls, processes, procedures.
See the entire description over at the GC Career Center and visit the main page for all your job search needs.
The Fed on Glass-Steagall; Me on STFU, Fed Boys, We Got This
Kansas City Federal Reserve President Thomas Hoenig is a voting member of the FOMC this year and apparently he got my note.
He is charging into the year as a cheerleader of long-dead regulation and ending TBTF. This is a song and dance we’ve seen from the Fed about a bazillion times now. Just because regulation is my shit doesn’t mean I’m entertained in the least by this.
WSJ:
A top U.S. Federal Reserve official said Tuesday it’s necessary to consider how banks considered too big to fail can be broken up so they no longer pose a systemic risk to the U.S. economy.
“Beginning to break them, to dismember them, is a fair thing to consider,” Federal Reserve Bank of Kansas City President Thomas Hoenig told a panel at the annual meeting of the American Economics Association.
Well if insisting too big to fail is too big to continue isn’t enough, maybe Hoenig’s declaration of “bring back Glass-Steagall!” will make the panties drop?
Nope.
“We’ve got to start somewhere — and size matters,” Hoening said, calling for rules to address the problem that are simple and easy to enforce.
“We’ve got to strike while the iron is hot … but we must also do it right,” Hoenig said, adding there was a “chance” that new rules could be passed this year.
I’m going to go ahead and resist the easy joke here.
So? Should commercial banking and investment banking once again be absolutely distinct from each other?
I think if we’ve learned anything from this crisis it’s that the lines are blurred; accountants should know finance, finance professionals should know accounting and Christ, no one let the quants near the securitization models again. I have seen a noticeable increase in bankers, CFOs, etc pursuing CPA licensure since 2007. I can’t tell you numbers (if I did I’d be making them up) but a lot more of them call and the line is no longer as definitive as it was.
Our rules need to change. It’s not that we should bring back Glass-Steagall, it’s that two new guys need to write one hell of a regulatory bill that redefines our financial system as we know it and slap their names on it.
The financial system we’ve got sucks and if we don’t do that, Fed guys like this will keep yammering on about interest rates they never plan to raise and popping future bubbles.
What Are You Prepared to Do to Make Your Dream Wedding Happen?
Okay ladies, we’re aware that some of you have the wedding fever. You want the string quartet, doves flying out of the house of worship, driving away in a Bentley while you leave your new hubby’s ex on her knees sobbing her stupid little head off. We get it.
What we don’t get is the lengths that a few of you are willing to go to make this super magical day happen.
Enter Joanne Kent, a 26 year old accountant who embezzled £470,000 from her employer. £50,000 went to bankroll her wedding, including £37,134 for the cliff-top hotel. That didn’t include the cost of the flowers, cars, and fireworks on the beach (all crucial).
And she would have gotten away with it had she not produced an American invoice that was in pounds rather than dollars. The poor girl was sentenced to two years for her little stunt and will likely have to pay the loot back. What’s not clear is if the guests will be demanding their gifts back.
Accountant stole £470,000 for wedding and luxury life [Telegraph]
More Theft for Necessities:
Accountant Steals from Toys ‘R’ Us, Buys Hookers Bentleys
The Winners and Losers in the New Tax Preparer Requirements
Having mastered all of its other responsibilities, the IRS was getting restless. Seeking a new challenge, they are now going to run a testing and continuing education bureaucracy for unenrolled preparers.
When a bureaucracy takes on a new role, the smart question to ask is: who wins?
The big franchised tax preparers are the biggest winners &R Block, Jackson Hewitt and Liberty Tax will now get to put little neon signs saying “IRS Licensed” in their windows. Yes, they will have to take on some responsibility in administering continuing education and employee testing, but they will be able to spread that cost across a nationwide business. They will find ways to streamline things so their employees will miraculously achieve government-approved competence with amazingly little effort. And they will be able to afford fixers and lobbyists to unravel any glitches that happen in the IRS preparer bureau.
This process isn’t just hypothetical. It is just another variation of what happened in the accounting industry after Sarbanes-Oxley and PCAOB. Smaller firms who would take on small public companies before PCAOB could no longer justify the regulatory costs, and the public companies are now captive clients of the big firms.
Over time, the IRS regulatory function will undergo the inevitable process of regulatory capture by the big players. The result – regulations that don’t much bother them but which make life difficult or impossible for their little competitors.
Fixers and lobbyists – See above.
Congresscritters and their staffs – Especially those on tax writing committees. Their new friends Henry, Robert, Jackson and Hewitt will enrich their PACs and make sure that the needs of their new overlords are attended to.
IRS staffers – Once public service palls, the bureaucrats who oversee the programs will have cushy new homes awaiting them at the franchised tax shops.
When there are winners, there are losers. These include:
Small tax prep shops – A solo practitioner will have to manage the new bureaucracy alone, while his giant competitors will have full-time fixers. When a little guy’s competency exam gets lost by the IRS bureaucracy, he might lose a season’s worth of business; fixers and lobbyists will make sure nothing like that happens to the big boys. And of course the inevitable capture of the IRS bureaucracy by the big players will continue to squeeze the little guys.
Enrolled Agents – Now that the IRS will be creating a new lesser level of licensing, these professionals will have a harder time distinguishing their much higher standards to a confused public.
Consumers – The most obvious result will be an increase in prices, both to pay for the new compliance costs and because the rules will run smaller preparers out of the market. Supporters of the regulations will say that it will be worth it because the new standards will improve quality. That’s a pipe dream. A bozo test and a few hours of CPE won’t turn a quack into a brain surgeon.
Low income consumers will, of course, not have to pay for the fancy “licensed” preparers. There will still be plenty of folks with pirated copies of Turbotax preparing unsigned returns in their cars and apartments, and the higher prices of the licensed competitors will send them more business. Other consumers will either struggle through their own returns without benefit of CPE or drop out of the tax system entirely.
So what would be a better approach? – The real problem is Congress. A simple tax law without fraud-inviting refundable credits wouldn’t have preparer problems. At the very least, we should require Congresscritters to face the consequences of their own work. Every one of them should be required to prepare their returns themselves in a live (and archived) webcast. If they use software, their screens should be visible on the webcast. What about their privacy? They make us give them all of our personal information, so fair is fair.
Editor’s note: Joe Kristan is a tax shareholder for Roth & Company, a Des Moines, Iowa CPA firm, where he works with closely-held businesses and their owners. Prior to helping start Roth & Company, he worked for two of what are now the Final Four CPA firms. He writes the Tax Update Blog and is available for seminars, first communions, Bar Mitzvahs, etc. You can see his debut post for GC here.
Big 4 Performance Analysis Will Probably Come as a Huge Shock to CNN
You may remember a little rant we (and others) went on not so long ago about CNN buying what the Big 4 were selling re: growing business in shrinking economy.
Well! The gang over The Big Four Blog have put out a performance analysis (PDF can for download: big4_media_kit.pdf) for the firms’ 2009 revenue and their conclusions tell a different story.
From the Exe ckquote>2009 was a difficult year overall for the Big Four accounting firms: Deloitte, Ernst & Young (E&Y), KPMG and PricewaterhouseCoopers (PwC), as their financial performance was affected by tough external conditions, slow global economic growth, cost-conscious clients and sluggish merger and acquisition activity.
After an extraordinary period of continuous revenue growth from the early 2000s to 2008, combined revenue for the four firms in fiscal 2009 did fall by 7% from fiscal 2008 in US dollar terms. Revenue decreases in US dollar percentage terms ranged from negative 5% for Deloitte to negative 7% each for Ernst & Young and PricewaterhouseCoopers to negative 11% for KPMG.
One of the more interesting tidbits was presented in the chart below:
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After a growth in employment of over 10% in 2008, the rate dropped to 2% for 2009 and judging by the firms’ expectation to offer less internships this year we’d expect that trend to continue.
It’s worth noting that even in the rebuilding year, the firms’ combined revenue was $94 billion so no one is starving but, as BFB pointed out, the firms near decade long run of growth has now come to a screeching halt.
With all the new information, CNN might consider a follow-up story. We’d be happy to take a look at it. Or they may just leave it there:
| The Daily Show With Jon Stewart | Mon – Thurs 11p / 10c | |||
| CNN Leaves It There | ||||
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Preliminary Analytics | 01.06.10
• Galleon’s Rajaratnam Paid Tipster, Filing Says – Raj’s total haul is now $36 mil with the new allegations. [WSJ]
• Buffett Hits Kraft on Cadbury – You know it’s serious when the WB manages to avoid any metaphors that mention hookers, ED meds, or just copulation in general. [WSJ]
• Bad Tax Prep Is A Symptom, Not the Disease – “[C]racking down on those seasonal shysters who abuse the system is only attacking a symptom of the real disease, which is our insanely complex tax code.” [Tax Vox]
• The shortlist for worst takeover of the century – The Telegraph isn’t going to let Gerald Levin just claim this without throwing a few more options out there. [Telegraph]
• Global Financial Regulation Overhaul Seen In 2010 – Got show some results, it’s an election year and all. [Reuters via NYT]
• UBS whistleblower Bradley Birkenfeld deserves statue on Wall Street, not prison sentence – The man is a national treasure. [NYDN]
• Connecticut Sen. Christopher Dodd won’t seek reelection, will retire at end of term – New blood! [WaPo]
Review Comments | 01.05.10
• GMAC sees $5 billion Q4 loss after latest bailout – Nice work guys. [Reuters]
• Deloitte Wins Major Round Re: Alleged Inside Trader Flanagan – “This litigation has forced them to reveal their woefully inadequate policies and procedures regarding independence compliance.” [Re: The Auditors]
• CPA Poll: Are You Securities Licensed? – TPTB have not been appeased. Vote before we’re held against our will. [GC]
• Is Preventing Tax Evasion The Same As Raising Taxes? – Yes? [The Atlantic]
How Does Seeing 5 Times Square on New Year’s Eve Make You Feel?
We’ve noticed a lot of chatter in the Twitterverse from soldiers in Uncle Ernie’s army regarding the E&Y sign in Times Square. As you might imagine, the reaction is mixed.
Wanting some reader input we asked around to some of our E&Y sources for their thoughts on seeing the sign on the tube while ringing in the New Year or their reaction if they saw it. So far, we’ve only heard back from one source (are people working too hard already?):
Hmmmm EY on a TV…..I’d flip the eff out!!!!!! No raises this year. I’d probably drag the TV out by its power cord. Then I would taunt it, kick it, give it cigarette burn marks and finally bury the tv alive by strapping it to a gas generator and dumping it in to a smelly landfill. I would then go home, feel bad for the tv for about 5 seconds and eat some apple pie.
For the non-E&Yers the sign may not provoke such shockingly violent images. However, if you did have any thoughts, any thoughts at all, when you saw the sign on NYE, feel free to share them here. We don’t want you to scare your therapist.
H&R Block Is Up for the Challenge
After yesterday’s news of brand spanking new requirements for paid tax preparers, we mused about the plans of tax prep shops like H&R Block to fall in line with Doug Shulman’s demands.
It was then suggested to us that maybe we should just ask them. Novel idea! So being nosy we did just that.
We got in touch with very helpful H&R Block spokesperson who provided us with the following statement:
H&R Block is pleased to support IRS Commissioner Shulman’s efforts to improve the regulation of tax preparers. We believe the requirements announced by the IRS today are a great first step in delivering on the promise of providing all taxpayers an ethical and accurate tax preparation experience.
We welcome the spotlight that the IRS has cast on our industry and are committed to maintaining the highest possible training and testing standards in the tax preparation industry. H&R Block tax professionals already are required to complete hundreds of hours of training and undergo additional testing each year. Our minimum training standards exceed those the IRS will require.
So there you have it. Challenge accepted. In fact, H&RB will see your IRS standards and raise you. See you in 2011.
Just When You Thought You Were Out…
There comes a time in every unemployed person’s stint as Costanza where you consider going back to the job you just quit. Or maybe you got canned but now they’re reaching out to you through the alumni network just to let you know how great you are nd dang, we sure miss ya.
The BBC was asking around about employment prospects in the new year and lo and behold, they interviewed Keith Dugdale, director of global recruitment at KPMG. Amongst other ramblings, Mr. Dugdale put it out there that KPMG is maybe thinking about asking you some of you to come back:
One thing KPMG is looking at is the notion of rehiring former workers to make use of their experience.
“We are putting a lot of effort into alumni activities,” Mr Dugdale says.
Oh sure, maybe the BBC is reading into it too much but it does make us wonder how many of you would consider going back to an employer that you left because of [insert reason]. Not because you’re desperate (well maybe you are) but perhaps you decided the grass wasn’t greener after all or you’ve got streak of forgiveness in you that you didn’t realize or you told them they had to beg — like get on your knees and beg and tell me you can’t live without me! And I want an iPhone. No! Two iPhones! — and…they did. Maybe we’re broaching the unthinkable but somehow we think some of you might miss the old digs and would jump at the shot to go back. Kindly satisfy our curiosity.
