Going Concern

Accounting News Roundup: IRS Looking at Real Estate Gifts; KPMG’s ‘Greenest Building on the Wharf’; AICPA to ‘Recodify’ Code of Professional Conduct | 05.26.11

Caleb Newquist
May 26, 2011

~ Sorry for the late start today, the Internet gods were not smiling on me this morning.

IRS Scrutinizes Gifts of Real Estate [WSJ]
The Internal Revenue Service has a low-profile but sweeping effort under way to use state land-transfer records for evidence of omissions in reporting gifts of real estate to family members. Beth Shapiro Kaufman, a partner in the private-client group at law firm Caplin & Drysdale in Washington, D.C., said many tax advisers may not be aware of the IRS effort. She added that as the agency gets records from more states, “we can expect additional examinations.”

Report: Philips looking at accounting in Mexico [AP]
A Dutch newspaper says Royal Philips Electronics NV is investigating possible accounting mistakes at its Mexican business in 2009. The Eindhovens Dagblad newspaper says it has papers from a KPMG accountant indicating the company’s earnings statements may have to be adjusted as a result. The report gave no indication of the size of the potential problem. Mexico accounts for a small percentage of the company’s sales. Philips spokesman Steve Klink said Wednesday he couldn’t comment on the accuracy of the report, but added that the company takes adherence to accounting and ethical rules seriously and would take appropriate action if warranted.

SEC Approves Rewards for Whistleblowers [WSJ]
The Securities and Exchange Commission approved in a 3-2 vote a plan to pay financial rewards to whistleblowers who report evidence of corporate wrongdoing merely to the agency, without also informing their employers. Business groups and others had argued that to earn such “bounties,” employees should have to first report their findings through internal company channels before going to the SEC.

KPMG – ‘the greenest building on the wharf’ [Guardian]
London’s rapidly expanding Canary Wharf may not be the most obvious place to look for innovative examples of sustainable building and design. Yet when KPMG selected 15, Canada Square as the site of its new UK headquarters, it had a very clear vision – to go beyond the demands of environmental and building legislation to create the greenest building on the wharf.

Improving the Code of Professional Conduct [JofA]
The AICPA’s Professional Ethics Executive Committee (PEEC) is undertaking a project to recodify the Institute’s ethics standards. The Ethics Codification Project’s primary focus is to improve the AICPA Code of Professional Conduct so that members and others can apply the rules and reach correct conclusions more easily. To achieve this, PEEC will restructure the Code into topical areas, edit the Code using consistent drafting and style conventions, and revise certain Code provisions (primarily independence) to reflect the “conceptual framework” approach. PEEC will expose the restructured and redrafted Code for public comment before considering it for final adoption.

Senate rejects Ryan budget [The Hill]
The Senate on Wednesday resoundingly rejected a budget sponsored by House Budget Committee Chairman Paul Ryan (R-Wis.) that calls for significant cuts to future Medicare benefits. The 40-57 vote came one day after Republicans suffered an upset defeat in a special election in upstate New York where Democrats made Medicare cuts the primary issue.

Career Center

(UPDATE) Future Big 4 Advisory Associate Wants to Negotiate a Better Salary

Daniel Braddock
May 26, 2011

Ed. note: Got a question for the career advice brain trust? Email us at advice@goingconcern.com.

Caleb –

“Long-time/first-time, love the show.” I was hoping you and the gang could help; I have received an offer from Big 4 Advisory as a Senior, and considering the current market, and that firms are expanding advisory quickly and trying to capture market share and increase revenues, I am wondering if I would be able to negotiate my salary north. I did not receive a signing bonus, but I know the Big 4 can be touchy about your salary, so maybe I should look into getting a signing bonus? I wanted to get your expert panel’s opinion, as well as your millions of readers. Thanks for your help.

Signed –
Sleeping well in San Diego

San Diego Napper,

Welcome to the show. It’s great to see that Caleb is getting more advisory professionals reaching out. We’re all one underpaid, overworked professional services family so keep the emails coming.

Regarding your question, the timing is probably too late for you to maximize your bargaining power, both with your firm and in the greater job market. Being that you’re a senior (now a newly minted graduate) the window of opportunity has probably passed. You most likely received your fulltime offer either after completing a summer internship in 2010 or during the fall semester of your senior year. Then would have been the ideal time to “shop around” to the other Big 4 to see if you could earn yourself a competing offer. By this point in time, both the Big 4 and the major players in the consulting market have met their entry level hiring needs.

Similarly, without a competing offer in your back pocket, asking for a sign-on bonus now is the equivalent of looking for a free hand out. From browsing this website you know that’s generally not the way things work. Not to mention the fact that your firm wants its new hire class starting at the same monetary level; should you receive a sign-on, they’d be inclined to throw something to everyone. Why? Because all it takes is a team happy hour and you drunkenly blurting out, “I called up HR, spoke my mind and landed five grand, suck on that,” to stir up all kinds of angst within your practice.

Unless new hires are reneging on their acceptances and jumping ship for much lucrative (and last minute) offers, they will not be shelling out additional cash prior to your start date. The best thing you can do is work your tail off during your first year, positioning yourself well for the first year-end reviews in order to scoop up the heftier of the raises.

UPDATE: Blame the sun.
Apologies for missing the mark on this one, ladies and gents. As I sat in my ~~corner office~~ parents’ basement enjoying a ~~nice Cuban~~ Phillies Blunt cigar, I debated which way to take this piece. Let’s look at the experienced hire route – like many of you have commented, there is definitely wiggle room for SWiSD to negotiate.

There are number of intangibles in play here: where SWiSD is now; what practice line they are in; if the firm they are moving to is an “upgrade” in market position for their practice line. Generally speaking, SWiSD should be receiving a bump in base from their current salary; a conservative estimate would be 4% – 10%. When negotiating for more $$$, SWiSD would be better off asking for a sign-on bonus. HR would prefer to position compensation as a one-time lump rather than have a new hire be significantly above their established staff in salary.

Great feedback everyone. Has anyone recently made the jump from one Big 4’s Advisory line to another firm’s? Tell us below.

Deloitte

Deloitte Consolidating Pacific, Central Regions

Caleb Newquist
May 26, 2011

Deloitte CEO elect Joe Echevarria has informed the partners that a little bit of restructuring will be going down when he takes the big chair next week. The Pacific Southwest and Northern Pacific regions will create a new West region while the Midwest and North Central regions will form a new Central region. The three remaining – Northeast, Mid-America, and Southeast – will remain as is.

Optimizing our regional structure

To: The partners, principals, and directors of Deloitte

When I shared my overall organizational structure with you in February, I noted that I would make the development of the right management model for the regions a priority. Just last week, the Board ratified the decision to move from seven regions to five for FY12 onwards.

We will combine Pacific Southwest with Northern Pacific to create a new West region. By combining Midwest and North Central region we will create a new Central Region. Northeast, Mid-America, and Southeast regions are unchanged.

This decision is the outcome of a comprehensive, strategic review led by Chet Wood, leader of Markets and Offerings. The review was inclusive, with input from many perspectives, including LCSPs, line partners from each FSS, OMPs and RMPs, FSS CEOs and other members of the U.S. Executive. We looked at the regions through the strategic lens of our Lead from the Front framework, to determine how, at this time, we can best align our organization model to the external marketplace.

We carefully considered the different roles regions and offices play for each of our businesses; while many of our non-regulated services are increasingly delivered nationally, regions are critical to the service delivery of our Audit, Tax and DGES practices. Our review also considered factors such as the impact on spans of control, leadership and development opportunities, community-building and sense of partnership, infrastructure costs and speed of implementation. We defined the regional model that will best drive client and business growth, improve our strategic positioning, and strengthen our performance.

The new structure is effective from the start of FY12, although some tactical aspects of implementation may take longer to complete. I have asked Anne Taylor and Gary Tabach to lead the succession process for the West RMP, and Mark Edmunds to lead the process for the Central RMP.

With this improvement comes new opportunity. It’s up to us to realize it and turn our new regional structure to a business advantage. In every region and in every market where we operate, we must continue to widen the gap between us and our competitors, strengthen our position, and ensure that we stay out ahead of change. That is how we will continue to lead from the front.

Joe Echevarria
U.S. Chief Executive Officer Elect
Deloitte LLP

Since we’re not intimately familiar with the hierarchy at Deloitte (e.g. “Regional Partner Leader of M&A Advisory Services” or “Area OMP Chief Leader of Regional Assurance”) these changes will probably mean some jockeying for spots amongst partners effected by the consolidation. And since some regional leaders within the firm (i.e. Talyor, Tabach and Edmunds) will be watching over this process, maybe there will be potential for some interesting developments.

Deloitte

Based on This Letter, You May Get the Impression That Deloitte Staff Were Lucky They Weren’t Taken Hostage Along with Their Workpapers

Caleb Newquist
May 25, 2011

On Monday, we reported on Longtop Financial Technologies was the latest Chinese company to have their CFO quit, auditor resign and be accused of being a massive fraud. This particular story was interesting as one of the reasons cited by Deloitte for dumping LFT included “the unlawful detention of DTT’s audit files.” These accusations were described in much more detail in Deloitte’s letter to the company’s audit committee that was filed with the SEC and you may even conclude that the staff were thisclose to being hos

We italicized and bolded the best part.

The Audit Committee
Longtop Financial Technologies Limited
No. 61 Wanghai Road, Xiamen Software Park
Xiamen, Fujian Province
People’s Republic of China
Attention: Mr. Thomas Gurnee, Chairman of the Audit Committee

Dear Sirs,

Longtop Financial Technologies Limited (the “Company”) and together with its subsidiaries (the “Group”)
Audit for the Year Ended 31 March 2011

We hereby give you formal notice of our resignation as auditor of the Company.

Background and significant issues encountered by Deloitte Touche Tohmatsu CPA Ltd. (China) (“Deloitte”)

As part of the process for auditing the Company’s financial statements for the year ended 31 March 2011, we determined that, in regard to bank confirmations, it was appropriate to perform follow up visits to certain banks. These audit steps were recently performed and identified a number of very serious defects including: statements by bank staff that their bank had no record of certain transactions; confirmation replies previously received were said to be false; significant differences in deposit balances reported by the bank staff compared with the amounts identified in previously received confirmations (and in the books and records of the Group); and significant bank borrowings reported by bank staff not identified in previously received confirmations (and not recorded in the books and records of the Group).

In the light of this, a formal second round of bank confirmation was initiated on 17 May. Within hours however, as a result of intervention by the Company’s officials including the Chief Operating Officer, the confirmation process was stopped amid serious and troubling new developments including: calls to banks by the Company asserting that Deloitte was not their auditor; seizure by the Company’s staff of second round bank confirmation documentation on bank premises; threats to stop our staff leaving the Company premises unless they allowed the Company to retain our audit files then on the premises; and then seizure by the Company of certain of our working papers.

In that connection, we must insist that you promptly return our documents.

Then on 20 May the Chairman of the Company, Mr. Jia Xiao Gong called our Eastern Region Managing Partner, Mr. Paul Sin, and informed him in the course of their conversation that “there were fake revenue in the past so there were fake cash recorded on the books”. Mr. Jia did not answer when questioned as to the extent and duration of the discrepancies. When asked who was involved, Mr. Jia answered: “senior management”.

We bring these significant issues to your attention in the context of our responsibilities under Statement on Auditing Standards No. 99 “Consideration of Fraud in a Financial Statement Audit” issued by the American Institute of Certified Public Accountants.

Reasons for our resignation

The reasons for our resignation include: 1) the recently identified falsity of the Group’s financial records in relation to cash at bank and loan balances (and also now seemingly in the sales revenue); 2) the deliberate interference by the management in our audit process; and 3) the unlawful detention of our audit files. These recent developments undermine our ability to rely on the representations of the management which is an essential element of the audit process; hence our resignation.

Prior periods’ financial reports and our reports thereon

We have reached the conclusion that we are no longer able to place reliance on management representations in relation to prior period financial reports. Accordingly, we request that the Company take immediate steps to make the necessary 8-K filing to state that continuing reliance should no longer be placed on our audit reports on the previous financial statements and moreover that we decline to be associated with any of the Company’s financial communications during 2010 and 2011.

Our consent

We hereby consent to a copy of this letter being supplied to the SEC and the succeeding auditor to be appointed.

Section 10A of the Securities Exchange Act of 1934 (U.S.)

In our view, without providing any legal conclusion, the circumstances mentioned above could constitute illegal acts for purposes of Section 10A of the Securities Exchange Act of 1934. Accordingly, we remind the Board of its obligations under Section 10A of the Securities Exchange Act, including the notice requirements to the U.S. Securities and Exchange Commission. You may consider taking legal advice on this.

Yours faithfully,
/s/ Deloitte Touche Tohmatsu CPA Ltd.
c.c.: The Board of Directors

Doing It Wrong Twitter Case Study: The Sensitive CEO

Caleb Newquist
May 25, 2011

Usually Adrienne handles these things but I seem to have started a beef, so here goes. Last Friday, I poked fun at BDO Global CEO Jeremy Newman, after he admitted that regulatory intervention in the UK would b up the audit market,” even though that’s the last thing he wants. “It is a shame it has taken so long and that it will require regulatory intervention,” he writes but then immediately qualifies the statement, “though it is not too late for my colleagues in the Big Four, and others, to act on a voluntary basis to create the environment necessary to allow real competition.”

This overt doublespeak caused me to open my post with this:

Perpetual fusspot and BDO Global CEO Jeremy Newman has not been shy about how unfair he thinks the dominance of the Big 4 is. The majority of his blog posts are tagged “Global Accounting” and several consist of bellyaching about Big 4 this and the Big 4 that. Of course, since the mainstream media has finally picked up on the idea that the concentration of auditors could be a bit of a problem […]

Newman wrote another blog post today starting with “I have never understood Twitter” but then did a Twitter search on himself, “not expecting to find anything” but he eventually landed on my blog post. He blockquoted the excerpt above (and linked!) and then wrote this:

Now call me sensitive, but I do not see myself as a “perpetual fusspot” or “bellyaching”- just someone raising a valid concern and one that has now been recognised by others, including the OFT but also the European Commission, MEPs, the UK’s House of Lords and many others, as being a potential issue. I also don’t think the dominance of the Big 4 is “unfair” – I think it is a risk and not in the public interest. And again this view is shared by others – including those who represent the public interest.

Clearly, Mr Sensitive had never graced this fine publication before but I read most of his blog posts and as I pointed out, lots of posts are tagged “Global Accounting” with titles such as “Big 4 bias – can we ever overcome it?,” “Financial Reporting and Auditing: A time for change?,” “There is a Credible Alternative,” and “Restrictive bank covenants keep the Big Four on top….”

Now maybe I’m way off base here but having so many posts (there are more) attributed to this topic, strikes me as someone who is excessively worried about something (i.e. “fussing“). I’m not suggesting he should start doing Mad Men recaps but there is consistent narrative. Plus, the word “fusspot” is funny. Furthermore, evoking “bias,” “can we overcome” and “credible alternative[s]” inherently speak to an unlevel playing field (i.e. “unfair“). Perhaps I’m too wrapped up in semantics but I think my point has been made.

On the bright side, I’m flattered that Mr Newman was offended enough to write a response of sorts (without naming names, unfortunately) and hopefully he finds some things on GC that are to his liking. Unfortunately he still doesn’t appear to be on Twitter, the catalyst to this whole exchange. I encourage JN to join the fun. Then he’ll be able to keep up on himself.

This Year’s AICPA Council Issues Are (Mostly) All About Taxes

Adrienne Gonzalez
May 25, 2011

Let’s all keep in mind here that the repeal of burdensome 1099 rules buried in the Affordable Care Act of 2010 (or “Obamacare” for my fellow right-wing nutjobs out there) can be directly traced to efforts by the AICPA and its members, including a few angry letters sent by the AICPA to Congress. It’s a perfect example of legislative action at work, for those of you out there with little faith in the process.

Here are this year’s key issues:

Tax Strategy Patents S 139 The Equal Access of 2011
The bill would stop the granting of patents for tax strategies. Which basically means your next door cube-dweller won’t be able to patent his favorite spreadsheet.

Tax Due Dates S 845 Tax Return Due Date Simplification and Modernization Act of 2011
This bill would amend the Internal Revenue Code of 1986 to provide for the logical flow of return information between partnerships, corporations, trusts, estates, and individuals to better enable each party to submit timely, accurate returns and reduce the need for extended and amended returns, to provide for modified due dates by regulation, and to conform the automatic corporate extension period to longstanding regulatory rule. The short version: it seeks to change the dates on which tax returns are due to a more sensible pattern.

Simplification of the tax code
The AICPA has a long history of advocating sound tax policy; this year, it’s all about simplifying the tax code, starting with the repeal of AMT and consolidating education provisions.

Workforce Mobility HR 1864 Mobile Workforce State Income Tax Simplification Act of 2011
Unlike previous mobility initiatives, this one would limit the authority of states to tax certain income of employees in other states. Thanks to the Internet, many companies are able to staff employees around the country, some of which only do a few hours of work a month. That means the company must register and withhold state taxes for these employees in each state.

“Our tax laws are a vital component of the economic health of our nation as evidenced by the discussion in Washington about tax reform,” Barry Melancon, president and CEO of the AICPA, said. “We think it’s important for members of Congress to talk taxes with CPAs as they consider changes to the law. CPAs can provide objective advice, based on real-world experience.”

The goal of Congressional visits is to exchange information with our Congressional members on legislative issues of concern to CPAs (and, directly related to CPAs’ concerns, those of their clients) and to garner support for the profession’s position on these issues, as well as to position CPAs as resources and thought leaders. To call it lobbying would be a misnomer as lobbying would imply a one-way relationship, beneficial only to the special interest doing the lobbying. So don’t even go there; we’re talking about providing professional analysis, opinion and expertise in exchange for a voice in legislation that could potentially impact hundreds of thousands of CPAs and CPA firms around the country.

For the CPAs on the Hill yesterday, they not only presented their issues but offered themselves as experts in areas many Congressional offices are unfamiliar with. Tweaking the tax code is a delicate issue, and one that shouldn’t be approached without expert analysis of any proposed legislation. This is where the two-way street comes in, and another reason why these visits are important for all involved parties.

We’ll update later with specifics on the day we spent meeting Maryland Congressional members with the MACPA Council and Executive Committee, including former MACPA Chair and amazing storyteller Larry Kamanitz, who made 60 cents an hour when he first got into public. Stay tuned!

Ex-BDO CEO Denis Field Convicted in Tax Shelter Case

Caleb Newquist
May 25, 2011

Wolf pack leader and former BDO honcho Denis Field was convicted on a variety of charges related to tax shelters that he and others provided to wealthy clients, according to several reports. This seems to mark the end to this particular case, as Denis’s colleagues all pleaded guilty back in 2009. Others convicted alongside Field included former Jenkens & Gilchrist partners Paul Daugerdas and Donna Guerin and David Parse, formerly of Deutsche Bank Alex.Brown.

New York Law Journal reports that during opening remarks, the prosecution quoted Mr Field as telling his fellow wolf packers that they would be “”swimming in a river of green” if they aggressively sold the tax shelter plans. His defense claimed that he was merely the “head showman and marketer” which sounds like a pretty lousy excuse but his lawyers stated that they will still file post-trial motions to have the verdict set aside. [WSJ, NYLJ]

Accounting News Roundup: China’s Accounting Problem; State Tax Revenue (Sorta) Makes a Comeback; Spring Mergers Are in the Air | 05.25.11

Caleb Newquist
May 25, 2011

AIG Share Sale Raises $8.7 Billion for Treasury, Insurer [Bloomberg]
The Treasury sold 200 million shares yesterday at $29 each, compared with the closing price of $29.46 on the New York Stock Exchange. The government, which retains a majority stake, needs to sell shares at an average of about $28.73 to recover a $47.5 billion investment. AIG disposed of 100 million shares, raising $2.9 billion, according to a statement from the company.

Only China can tackle its own dodgy accounting [Reuters]
What about the hostage takers?

John Edwards: U.S. Green-Lights Prosecution for Alleged Campaign Law Violations Tied to Affair Cover-Up [ABC]
A source close to the case said Edwards is aware that the government intends to seek an indictment and that the former senator from North Carolina is now considering his limited options.

State Tax Revenue Increases by 9.1% [WSJ]
The revenue gains, which were driven by a 12.4% jump in personal income taxes, reflect the improving economy as well as tax increases passed during the recession. Sales taxes grew 5.6% while corporation income taxes, which are volatile and make up only a small portion of states’ tax collections, grew 6.9% in the quarter.

Resume Debate: Word v. PDF [FINS]
Hey, it matters.

RubinBrown joins forces with Bondi & Co. accounting firm of Denver [KCBJ]
RubinBrown LLP will merge with Bondi & Co. LLC on June 1 in a move designed to put the combined company among the nation’s 50 largest accounting firms. RubinBrown Chairman James Castellano said the deal will boost the firm’s annual revenue from $54 million to $65 million. Bondi partners were given a partnership stake in RubinBrown, but financial terms were not disclosed. The Bondi name will disappear.

LarsonAllen to Merge in Raymon Pielech Zexter [AT]
“RPZ has built a strong tax practice over the years, and we’re very proud of that,” RPZ managing shareholder Jeff Raymon said in a statement. “But in today’s business and financial market, we need to offer our clients more to help them succeed and stay competitive. Joining with LarsonAllen will give us the capacity to serve the broader spectrum of their financial and advisory needs almost immediately.”

Huguette Clark, the reclusive copper heiress, dies at 104 [MSNBC]
“IRV1040” is lurking.

Fraud

Don’t Worry, There’s Still Plenty of Accounting Fraud Out There

Caleb Newquist
May 25, 2011

In what might be a lagging indicator of recession-spawned misdeeds, the percentage of reported corporate frauds compared with all other reported incidents increased to 20.3% in the first quarter of 2011, a rise of more than 60 basis points from the previous quarter, according to data from 1,000 organizations worldwide. Of the 30,000 ethics- and compliance-related reports from people at those organizations in the first quarter, more than 6,100 concerned accounting or auditing irregularities, embezzlement, kickbacks, and other forms of fraud. [CFO]

If You Ever Attend a Meeting Run by Grover Norquist, Know That Your Coffee and Bagel Consumption Will Be Tracked

Caleb Newquist
May 24, 2011

Bloomberg has a profile of Americans Tax Refund Founder and spending hatchet-man Grover Norquist out today and if you’re not familiar with the man or his mission, you’d think he was the scariest Swede since snark and sass into otherwise dry debates but others don’t see it that way.

Exhibit 1: Former Senator Alan Simpson, is quoted as saying, “If you are in thrall to Grover Norquist,” the Wyoming Republican who co-led the debt panel said he told the group in February, “this country hasn’t got a prayer.”

Exhibit 2: Rep. Chris Van Hollen’s (D-MD) assessment:

“Until Republicans are more afraid of the deficit than they are of Grover Norquist, we’re going to have a problem,” said Representative Christopher Van Hollen of Maryland, the top Democrat on the Budget Committee.

And I suppose, if you are a Democrat, a relatively pragmatic Republican or a cancer survivor (or a nonprofit that fights cancer) Grover could be pretty scary. He doesn’t take too kindly to those in the GOP who want to raise taxes or eliminate reductions or credits that aren’t matched with further reductions in taxes. You can just ask Tom Coburn:

Norquist has attacked Senator Tom Coburn, a onetime member of the Gang of Six, because the Oklahoma Republican raised the possibility of eliminating tax breaks. Norquist said if Coburn agreed to a tax increase “he was elected on a lie.”

Now, based on that, you may get the impression that Norquist is simply a bearded Sarah Palin but you’d be wrong. Bloomberg reports that he while he does sit on the board of the NRA, he also is an adviser to GOProud and that his wife is a Kuwaiti-born Muslim.

But what may make Grover so scary-good at holding people’s feet to the fire is his attention to detail. To be a tax and fiscal wonk, you kinda need to be ~~obe~~ made that way but Bloomberg gives us the impression that his wonkiness transcends simple Federal government matters:

Norquist, who peppers his conversation with comic voices, Chekhov quotes and references to the movie “Grease,” is big on numbers. He knows what year his meeting reached an average of 80 people and when it grew to 100. He keeps charts on how much coffee and how many bagels are consumed, and his staff counts the attendees every 15 minutes so he can graph the flow.

So for any aspiring Grovers or Grovettes out there, this is what you’re emulating. Best start with the simple stuff.

No-Tax ‘Zealot’ Norquist Emerges as Barrier to U.S. Debt Deal [Bloomberg]

IFRS

IASB Would Prefer If India Were to Play Ball, Adopt IFRS

Caleb Newquist
May 24, 2011

The International Accounting Standards Board is none-too-pleased that India has retreated from plans to fully adopt International Financial Reporting Standards this year and is a making a public push to get the country back on track. A failure to persuade India on the issue would raise serious questions about how successful IASB can be in convincing other major economies, including the U.S., China and Japan, to make a full switch. “To put it in one sentence, we strongly encourage adoption as against convergence,” IASB member Prabhakar Kalavacherla said at a conference in Mumbai last week, according to a copy of his speech, where he urged India to take a bigger role in international standard setting to address its concerns. [CFO Journal]

News

Should Accountants Still Provide Excellent Client Service When a Client Shows Up in Their Pajamas?

Caleb Newquist
May 24, 2011

As we do from time to time around here, we pick up some chatter from our British sister site to see what’s going on in the Old Empire. Today we learn that some Brits have really taken to slobbing around in their pajamas in places not thought appropriate.

Let’s see what’s troubling our accounting brethren across the pond:

Where I live (and as I understand it, nationwide) there is currently a growing backlash against people wearing pajamas in unsuitable circumstances (mostly while picking their kids up from school or while doing their weekly shop), specifically people refusing to serve them or asking them to leave the premises.

Obviously(?) none of us would meet with clients in our pjs as even the most relaxed accountant would at least wear smart casual for a client meeting I’m sure, but what if a new client came to you for their initial meeting in their pjs, would you refuse to act for them?

For the sake of discussion, assume they are fully clothed in bottoms and tops, not in negligie or short nightdresses.

Here in the States, most of us ditch the sweats in public after getting out of college but their are obvious exceptions (like our friend to the right). But it’s not that unusual for your more affluent clients to get more comfortable being comfortable wherever they go. This means ignoring societal norms. Like pants. Or only being sober for a couple hours a day. But forget all that for now; we’re focusing on sleepwear. So, then – if a successful entrepreneur walks into a meeting rocking Winnie the Pooh jammies with the footsies, are you offended? Do you throw him/her out and demand they come back “and act like a professional!” or “after you pull yourself together!” or “when you rejoin society!”?

Or do you keep a seersucker robe or kimono handy in a desk compartment specifically for these scenarios? Discuss.

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