By “something” we mean “aggressively enshittifying their product.” Bet clients and prospective clients will just love that.
Financial Times reports that their birdies are pointing to an overhaul in consulting at PwC, one that will lead to even more use of offshore services:
PwC plans to overhaul its global consulting business in a bid to eliminate the sometimes disjointed service when its national firms work together, which bosses view as a disadvantage against more tightly integrated rivals.
A blueprint being drawn up by international leaders is designed to standardise PwC’s services across the globe and increase the use of shared staff in locations such as India, according to five people familiar with the effort.
The planning has been given a new urgency by the rise of AI and the threat of major upheaval across the consulting industry, the people said.
Global advisory revenue was $24.3 billion USD for 2025, an increase of just 4.5% over 2024. So they’re struggling a bit for sure.
You know, if you’re wanting more consulting work and are worried about clients choosing AI over your expensive services, relying heavily on shared service centers to do what work you do have isn’t the way to make things work out in your favor long-term. But what do we know, we’re not global PwC leadership.
Meanwhile, and possibly related to this, a US-based tipster informs us that there are changes to health benefits coming. Evidently the people team is already anticipating some griping about whatever these changes are. We, and PwCers, should have more details later this week.
The race to the bottom continues!
Offshoring professional services won’t be popular as a handful of good talent will be purged with the fat. Offshoring provides a great way to reduce expenses at no expense of quality.
Having been in the big 4 for 17 years including at PwC, I can say that offshore quality is terrible and anyone who has any decent ability always finds a way to move onshore.
I worked longer in Big 4, and what you stated is a fabrication of the truth. If you properly train the offshore staff, you will obtain stellar results.
Be ethical and transparent! You may not like offshore talent, but their skill is just as strong as any bubba.
“at not expense of quality” I would say better “including acknowledge of quality”
The quality delivered at offshore has been never the same when we have the SMEs teams local, but clients acknowledge that and know it will be cheap enough for what became a “commodity” service.
While offshoring services can and will reduce cost, increasing profits, we have to consider the impact to our country’s economy. Mass layoffs have played thousands of us out of work. Furthermore, several industries have seen a huge reduction in pay to employees/new hires. How does this translate to families here in the US? Rent does not decrease, cost of living in general does not decrease, yet wages are being cut. While it makes sense for businesses, it does not make sense for our economy or US employees.?
Your two sentences are completely contradictory. How does losing good talent not impact quality?
Nope, not contradictory at all. Acknowledges a handful of good talent, but also factually state that most employees purged will be part of the fat. Try again.
“PwC is Up to Something” is an evergreen headline. That firm considers long-term strategy to be anything longer than two weeks.
I was at PwC for 10.5 years. They started outsourcing in 2019 and I was ringing every bell possible because I saw the layoffs coming immediately. I was laid off with 5700 people in May 2025. Their off shore workers get paid like $5 an hour and they continue to charge their clients more. The work has been automated so there’s no real reason for the raising of the prices except to pay their clients new people coming in that’s letting go of everyone. My friend who has been there for 15 years is getting laid off today. pwC’s quality of service and work has gone into the shitter and you’re a damn fool if you use their services. Truly, fuck them for what they’ve done.