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Deloitte to Slash Benefits For Non Client-Facing Staff

We specifically added the non-client-facing bit in the headline soz not to scare everyone. It's rough enough out there on the front lines as it is, we don't need to…

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Uh Oh, PwC Is Up to Something

By "something" we mean "aggressively enshittifying their product." Bet clients and prospective clients will just love that. Financial Times reports that their birdies are pointing to an overhaul in consulting…

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Apparently Shouting “Promote Me! Promote Me!” in a Partner’s Face Can Get You Promoted at Deloitte

Over in Ireland there's a case before the Workplace Relations Commission (WRC) right now that may be of interest to our readers, our readers being people who are all too…

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AI Will Be EY Auditors’ New BFF, According to EY

While staff in tax at EY US will soon be spending more time with their flesh-based colleagues due to a return-to-office mandate that requires them in the office for an…

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Once Again, a Mid-Tier Firm Beat Out Big 4 on This ‘Best Companies’ List

Fortune has released its Best Companies to Work For list for 2026 and we just realized we didn't cover it at all last year. Shrug, it's all just marketing anyway.…

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News

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Friday Footnotes: PwC Partners Are Doing Great These Days; IRS Encourages Whistleblowing | 4.17.26

Footnotes is a collection of stories from around the accounting profession curated by actual humans and published every Friday at 5pm Eastern. While you're here, subscribe to our newsletter to…

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Deloitte exterior with a scissors overlay

Deloitte to Slash Benefits For Non Client-Facing Staff

We specifically added the non-client-facing bit in the headline soz not to scare everyone. It's rough enough out there on the front lines as it is, we don't need to…

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exterior of PwC building

Uh Oh, PwC Is Up to Something

By "something" we mean "aggressively enshittifying their product." Bet clients and prospective clients will just love that. Financial Times reports that their birdies are pointing to an overhaul in consulting…

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Paper speech bubble with the word "OOPS" on a yellow background.

Faced With PR Nightmare Due to Email Mistake, Becker Chooses the “Fine, Everyone Wins” Option

While I'm sure a majority of our readers got their CPA review courses for free through whatever firm hired them after graduation, for those going it alone the cost of…

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Monday Morning Accounting News Brief: Tax Day Used to Be a Big Party; A Tale of Two PwCs | 4.13.26

Good morning, brave soldiers of the spreadsheets. Set yourself a calendar reminder to check in with your favorite tax person some time later this week, see how they're doing. How…

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Technology

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AI Will Be EY Auditors’ New BFF, According to EY

While staff in tax at EY US will soon be spending more time with their flesh-based colleagues due to a return-to-office mandate that requires them in the office for an…

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ICYMI: According to This AI CEO You Won’t Have to Go to Work in a Year

Commence to fantasizing about what you'll do with all that glorious free time when you lose your job to AI in 12-18 months because that's the confident prediction made by…

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Another Early AI Accounting Startup Just Bit the Dust

TIL that early AI accounting platform Botkeeper has died. I found out via this CFO Brew article which pointed to a post on Botkeeper's own site. Turns out r/accounting was…

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KPMG Brings Cheating Into the AI Age By Using AI to Cheat on AI Exams

The image is upside down because Australia. This story sounds like a joke but we assure you it is not. KPMG Australia has expanded KPMG's storied cheating repertoire by being…

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KPMG Brings AI Talking Points to a Fee Negotiation, Inadvertently Opens a Pandora’s Box Filled With Stingy Clients

As reported by Financial Times on February 6, included in Friday's edition of Footnotes, and widely chuckled at by public accountants both current and former across the world since, KPMG…

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Practice Management

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Top Remote Tax and Accounting Candidates of the Week | October 16, 2025

Struggling to Find Remote Accounting or Tax Talent? We’ve Got You Covered.If your firm or internal team is having a tough time sourcing qualified remote tax and accounting professionals, you're…

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Top Remote Tax and Accounting Candidates of the Week | October 2, 2025

Struggling to Find Remote Accounting or Tax Talent? We’ve Got You Covered.If your firm or internal team is having a tough time sourcing qualified remote tax and accounting professionals, you're…

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Top Remote Tax and Accounting Candidates of the Week | September 25, 2025

Struggling to Find Remote Accounting or Tax Talent? We’ve Got You Covered.If your firm or internal team is having a tough time sourcing qualified remote tax and accounting professionals, you're…

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Top Remote Tax and Accounting Candidates of the Week | September 18, 2025

Struggling to Find Remote Accounting or Tax Talent? We’ve Got You Covered.If your firm or internal team is having a tough time sourcing qualified remote tax and accounting professionals, you're…

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Top Remote Tax and Accounting Candidates of the Week | September 4, 2025

Struggling to Find Remote Accounting Talent? We’ve Got You Covered. If your firm or internal team is having a tough time sourcing qualified remote tax and accounting professionals, you're not…

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Quick Reads

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Here Are Tax and Audit Salaries at Top 25, Top 300, and Regional Firms

Recruiting firm Brewer Morris has released its 2025 US CPA salary guide and should you want to read the whole thing you can request it from them here. Perhaps you,…

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Friendly Reminder Not to Work Yourself to Death For This Profession

Saw this on the bird app yesterday and thought its message would be worth passing along what with 20 days remaining until April 15 and nerves as strained as ever…

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Accounting Firm Abruptly Nopes Out of Tax Season Early (UPDATE)

Ed. note: An earlier version of this article's headline stated the sheriff is investigating. The Alexander County Sheriff's Office informed us they are not investigating, only fielding calls from the…

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This Deloitte Office Has Eliminated Trash Cans at Desks to Make Staff Get Up Off Their Asses

Boston Business Journal wrote an article about Deloitte's new office in Boston and for some reason they chose to lead with this: You won’t find trash cans at the desks…

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The IRS Decided to Troll Tax Pros For 10/15

We realize the decision to run maintenance on IRS systems likely isn't made by anyone who understands deadlines but surely someone who does could inform the IT department of these…

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Top Remote Accounting Freelancers: February 3, 2024

Looking to staff up for a season or hire a freelancer for a project? Accountingfly is ready to partner with you! Gain full access to a pool of highly skilled…

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10 Essential Project Management Principles for Accounting Firms

Every accounting firm struggles with project management, with smaller practices that are rapidly expanding taking the brunt of the damage. As your firm adds new clients, takes on more work,…

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6 Ways Email is Secretly Destroying Your Accounting Firm

Email: The word itself sounds innocent, doesn't it? Kind of like "snail mail," but faster, sleeker, and without the slimy trail. But don't be fooled—email is secretly a sinister beast,…

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Don’t Grow Your Accounting Firm Out of Business! Break Up With These Unscalable Practices Now

Business growth is always a high priority for accounting firms, especially small-to-midsize practices. Take care, though, because growth can be a double-edged sword. If your firm expands too quickly or…

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Promotion Watch ’10: McGladrey Names 21 to Partner/Managing Director

Cake and punch all around, natch. And if you’re lucky, pictures with your McGladrey-sponsored golfer of choice.

Oct 01, 2010 – MINNEAPOLIS (October 1, 2010) — RSM McGladrey, Inc., and McGladrey & Pullen, LLP, leading providers of assurance, tax and consulting services under the McGladrey brand, recently announced the promotion of 21 employees to partner/managing director roles, effective Oct. 1.

“Our new partners and managing directors have demonstrated the power of truly understanding our clients’ needs and proactively contributing to their success,” said C.E. Andrews, president and COO for RSM McGladrey. “They display the firm’s core values of relationships, excellence and integrity every day in their interactions with clients, potential clients and with one another. It’s a pleasure to recognize their significant contributions.”

“These employees have consistently proven their ability to gain a deep understanding of our clients’ businesses, aspirations and challenges,” said Dave Scudder, managing partner and CEO of McGladrey & Pullen, LLP. “They have used this understanding to develop innovative insights and expertise unique to each client and industry that we serve.”

The complete 2010 class of partners and managing directors includes:
Name Line of Business Location
Donnovan Maginley Assurance Florida
Doug O’Connor Assurance Illinois
Linda Dehner Assurance California
Steve Gradl Assurance Minnesota
Tasha Kostick Assurance California
Wes Getman Assurance Atlanta
Allison Egbert Assurance Boston
Kevin Vannucci Consulting Connecticut
Brian Holmes Consulting Illinois
Lawrence Levine Consulting Illinois
Dean Nelson Consulting Boston
Diego Rosenfeld Consulting Boston
Rob Frattasio Consulting Boston
Greg DeVino Tax Florida
John Majer Tax Florida
Tay Reeder Tax Georgia
Phil Wasserman Tax New York
Brian Blacklaw Tax Illinois
Mindy Cozewith Tax Georgia
Rebecca Sheridan Tax Texas
Jim St. Germain Tax Boston

McGladrey Announces New Partners and Managing Directors [PRLog]

Vault Accounting 50: Firms #21-#30 (2011)

Hitting the third group of ten on Vault’s Accounting 50, we see plenty of familiar names that would probably prefer being ranked higher but the people have spoken.

If you’ve got any news, gossip, cost saving ingenuity or anything else worthy of our pages on these firms, get in touch with at tips@goingconcern.com

21. Ernst & Young LLP – New York, NY
22. KPMG LLP – New York, NY
23. Grant Thornton LLP – Chicago, IL
24. BDO Seidman LLP – Chicago, IL
25. McGladrey & Pullen LLP/RSM McGladrey Inc. – Bloomington, MN
26LLC – Southfield, MI
27. J.H. Cohn LLP – Roseland, NJ
28. Eisner LLP – New York, NY
29. Clifton Gunderson LLP – Peoria, IL
30. Crowe Horwath LLP – Oak Brook Terrace, IL


Here’s the scoop from Vault, with the occasional comment from us.

Ernst & Young – “Quality people, quality audits, quality network”; “Grossly overwork their juniors, underpay their seniors”; “Arrogant” [Jim Turely strikes as a humble-ish guy]

KPMG – “Good international firm”; “Frat party all the time”; “Weakest of the Big 4; unwilling to take risks to change its culture” [What kind of frat? Tri-Lambs?]

Grant Thornton – “Youthful and growing”; “More powerful in some regions than others”; “Big Four wannabe; inconsistent” [And a blogging CEO!]

BDO – “Solid, respected”; “Trying too hard to be a Big Four firm”; “Numerous accounting scandals”

McGladrey – “Solid, well known”; “Known to treat individuals with disrespect; questionable management”

Plante & Moran – “Excellent national reputation—they do things right”; “Mixed reviews on training” [Twelve straight years in Fortune bitches!]

J.H. Cohn – “Relaxed,” “open-door team environment”; “Old-line regional firm currently buying clients—the finest reputation advertising dollars can buy”

Eisner – “Solid New York City/Metro New York/New Jersey player”; “More marketing than expertise”

Clifton Gunderson – “Solid regional”; “Small firm, closing offices”; “We still need stronger name recognition”

Crowe Horwath – “More caring than the Big Four”; “From January to April, [you’ll] work every weekend” (Does more caring mean free cookies? More group hugs? We need details!)

And a some recent samples from these pages:

E&Y’s lead partner on the Emmys doesn’t get any action from groupies and the Shanghai office doesn’t care if you’re afraid of heights.

• The House of Klynveld recently got less-drastic makeover than PwC and Dick Bové thinks the Citigroup team is ‘an acceptable group of auditors.’

• One Grant Thornton office announced its Christmaskuh festivities early and Stephen Chipman encouraged employees to share the firm’s new strategy with loved ones.

BDO opened a new office down in tobacco land.

• McGladrey rolled plenty of refreshments for their rebranding including punch that was eerily reminiscent of Jonestown and a freakishly large cake that allowed execs to show off their lack of chipping skills.

Eisner played coy on their merger with Amper Politziner & Mattia at first but then admitted that they were making sweet CPA firm love.

• A Crowe Horwath audit partner pleaded ignorance on tax issues for his banking client because, well, the tax department is on another floor.

Earlier:
Vault Accounting 50 Rankings: Digging Into The Top 10
Vault Accounting 50: Firms #11-#20 (2011)

Future Accounting Firm Tools? BlackBerry’s PlayBook Will Challenge iPad

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight–everything you need to help you prosper and enjoy the accounting profession.

As iPhones continue to impinge on traditional BlackBerry territory, Research in Motion (RIM) is countering with a competitor to Apple’s famed iPad – a tablet known as the PlayBook will be released in early 2011.

Geared toward business users, the PlayBook will serve as either a standalone device, or a larger screen for a BlackBerry smartphone. Users will be able to access any information on their BlackBerry smartphone, such as e-mail, calendar appointments, and documents, interchangeably on either device.


Internet access is available via WiFi or by sharing the wireless data service plan of a BlackBerry. Unlike the iPad, the PlayBook will offer full support for Flash, which means users won’t have to jump through hoops to view YouTube.

At nine-tenths of a pound, the PlayBook is smaller and lighter than an iPad. Current iPads don’t offer built-in cameras, but the PlayBook will have dual high-definition cameras facing front and rear to allow video recording or video conferencing.

The PlayBook is compatible with BlackBerry Enterprise Server, and offers secure corporate data access. Video playback will be available at 1080p, along with support for MPEG, DivX, and WMV formats. The PlayBook will use the new BlackBerry Tablet operating system, which includes full multi-touch and gesture support.

The PlayBook will ship with a 1 GHz dual-core processor, and will have four times the onboard memory of an iPad (1 GB RAM in a PlayBook versus 256 MB in an iPad). The operating system allows for full multitasking, meaning users won’t have to pause or shut down one application to launch another. The PlayBook will have a standard microUSB and micro HDMI ports, and the 7-inch screen will offer a screen resolution of 1024 x 600.

RIM has not yet announced pricing, but some analysts expect the PlayBook will be offered through the cell phone carriers that sell BlackBerry smart phones. Others expect that the PlayBook will retail for approximately $499, which is the same as an entry level iPad.

About the author:
David Ringstrom, CPA, heads up Accounting Advisors, Inc., an Atlanta-based software and database consulting firm. Contact David at david@acctadv.com.

Tax Associate Who ‘Can’t Handle’ Public Accounting Searching for Options

Back with another edition of “I’m an accountant and my career is in the crapper,” a tax associate just finished their first year with a mid-tier firm and has discovered that public accounting isn’t exactly the glitz and glamor they were expecting. NOW WHAT?!?

Have a question about your career? Determined to keep a promise to yourself but are surrounded by Big 4 hotties and don’t know what to do? Someone digging at your career choice and need a devious plot to get back at them? Email us at advice@goingconcern.com and we’ll help you make a solid decision.

I’m a first year tax associate at a mid-tier firm and after running through my first spring and fall busy season of working 70-80 hours a week, I’ve basically come to the conclusion that this lifestyle is “not my cup of tea”. The reasons are pretty typical, no life, managers hate me, don’t like the people, the culture is toxic, if you leave at 8:00 pm you feel like the world is watching you leave, etc. etc. For those who want to say “well you just couldn’t handle it”, you’re absolutely right, I couldn’t. I [also] know a number of associates in numerous service lines at the end of their respective first year just find that their job is not for them. My question is, what kind of outs do people in this situation have? I know that the option to transfer to another service line and the standard “just grind it for another year” are typical responses, but what other options are there? And how do recruiters view those who have only one year of experience at a public accounting firm?

Thanks!

-OneFootOutTheDoor


Dear OneFoot,

At the beginning of your letter you sound as though you were engaging in a little self-loathing. Sort of like, “Nobody likes me. I’m a pathetic human being because I can’t find it in my heart to LOVE public accounting. What do I do?” Then you admit that there are others around you that hate it as much as you. This surprises no one. Accounting firms see this happen every year: a first year associate realizes quickly that this isn’t their ‘cup of tea’ as you put it. If you’re truly as miserable as you sound, the fact that you made it through both the spring and fall tax seasons is impressive. We’ve seen associates turn in their papers less than six months on the job.

Does this make you a terrible person doomed to a lackluster career that would make Milton Waddams look like an employee of the month? Of course not. You mention the popular options “transfer to another service line” or “grind it out another year” and we agree that they don’t make a damn bit of sense if you’re simply over public accounting.

Realistic options for you are to start talking to professional recruiters and be honest with them about your situation. No recruiter worth their salt is going to say, “Can’t help you kid, move back in with your parents.” They’ve seen others like you – public accounting wasn’t a good fit and you want out stat. The reality is that because your experience is so brief, you might end up in another entry-level position; the sooner you accept that as a possibility, the better. That being said, what you must, must, must, must do OneFoot is give the recruiter a good idea of what you want to do. We know that doesn’t include public accounting but what kind of job would you really like? Knowing that will go a long way helping them get you the job you want. Until you can answer that questions honestly, you’re not going to be happy in any job – public accounting or otherwise.

How Much Harder Is FAR Going To Be In 2011?

Quick answer: easier actually, in my opinion. I didn’t take the exam this year and I am not taking it next year nor any year after that so perhaps I’m wrong.

A few nights ago, a CPA exam candidate was bitching about studying so I threw in my whining about digging into new CPA exam content for next year. Cry cry, we all have it rough.

Long story short, since I was stuck shuffling through new content anyway she asked an easy 2011 question.

Can you tell me if FAR will be that much harder in 2011? I don’t think I’ll get my NTS in time to schedule for 2010


How many of you are in that boat right now? I’ve seen quite a few of you making plans to knock out two exam parts this year that have just put in your applications; I’m truly sorry to be the one to break this to you but chances are you aren’t going to get in this year. It’s good to be realistic going into this, anyone could lie to you and say in 4 – 6 weeks you’ll have an exam date. Even if you do get approved to sit right now you still have to wait for payment coupons and NTSs, by the time all that is in your hand all the exam dates will be taken. Don’t trip, next year it will be easier and here is why:

Simulations: Big ass simulations are broken up into little parts so you can totally blow a few of them and have several different topics coming at you instead of just two. So if you’re not so hot on pensions, you still have 5 or 6 other chances to do well on simulation problems. In 2010, if you didn’t study the indirect method you better hope you don’t get it or else you’ve blown it. For candidates who have sat this year, you’ve likely already seen them testing out the new format.

Written Communication: You get a spell checker in written communication AND you only have to do essays once (unless you fail BEC). Come on, written communications are easy already, you don’t even have to be right you just have to rite good. In 2011, you won’t have to write 6 different essays in 3 sections but just 3 in 1. That’s a win. Throw in the spell checker and I really wonder why some of you are scrambling to take BEC this year so you don’t have to in 2011. Is writing that bad? Get used to it, you’re going to be writing a lot of unnecessary emails and it’s an important skill to have. You can’t protect the public interest if ur writin liek this. Point being, FAR won’t have written communication for those of you morally opposed to writing anything.

IFRS Just about everything you’ve learned in 2010 will still be relevant in 2011, especially in FAR. No one is throwing out GAAP (even our super excited friends at the AICPA who can’t wait for IFRS!) and some areas of FAR aren’t impacted by IFRS at all. It appears throughout FAR but you shouldn’t be too freaked out by it because you don’t have to be an IFRS expert to nail the material. Just read, learn and pass. It’s really simple. The questions will likely stay mild until the AICPA Board of Examiners figures out whether or not this was a good idea a few quarters down the road. Conservatism dictates they’ll take it slow with international content until we’re actually 100% on this convergence thing so don’t freak out, IFRS makes a lot more sense than cost accounting ever will.

Not bad right?

Here’s where the old timers chime in and tell us all about back in the day when you didn’t get a calculator and had to walk uphill both ways to get to an auditorium in the middle of nowhere for a 17-day marathon of CPA exam testing. In the dark. With no scratch paper. Commence telling us about the “Before Time” please.

Accounting News Roundup: SEC at “Bottom of the Barrel” When it Comes to Diversity; More on Competition (or Lack Thereof) in the Audit Market; Define “Rich” | 10.01.10

SEC Plans to Hire More Women and Minorities Amidst Poor Rankings [FINS]
“At a recent panel discussion and networking event at the agency, Commissioner Luis Aguilar spoke about the need to hire ‘the best and brightest,’ while acknowledging that in the past it hasn’t done a good job of recruiting women and minorities.

In his speech, Aguilar said that as of FY 2009, 89% of the SEC’s senior officers were white, 4% African-American, 3% Hispanic and 2% Asian. Along gender lines, 67% of the officers were male and 33% were female.

Moreover, in a recent survey published by the Partnership for Public Service, the SEC fell from 11th to 24th place on a list of the ‘Best Places to Work’ rankings. With regard to diversity, the SEC ranked 24th out of 28 agencies when it came to diversity. In other words, the bottom of the barrel.”

PCAOB Fires Shot on Audit Issues, Calls for Enforcement [Compliance Week]
“The Public Company Accounting Oversight Board has published a report summarizing its observations after inspecting audits performed while credit market seized and the economy plunged into depression. The report says auditors generally didn’t adhere adequately to PCAOB standards when it came to some of the toughest areas in financial reporting through the credit crisis – namely fair value measurements, goodwill impairments, indefinite-lived intangible assets and other long-lived assets, allowances for loan losses, off-balance-sheet structures, revenue recognition, inventory and income taxes.”

Viacom Names New CFO [WSJ]
Controller James Barge succeeds Tom Dooley who jumped over to the COO seat.

Accounting niches [AccMan]
Are accountants doing enough to leverage their professional expertise?

Investors unhappy with lack of competition in audit market [Accountancy Age]
“The Association Of British Insurers (ABI), whose members account for almost 15 per cent of investments in the London stock market, is worried about the audit structure and said it has made its views known in a submission to a House of Lords inquiry into audit competition.”


H&R Block sees 5-cent hit from IRS policy change [AP]
Fewer rapid refunds doesn’t seem like a bad thing.

KPMG’s Fuzzy Math on Atlantic Yards [NYO]
The completion of the Atlantic Yards project remains on a timetable that runs parallel to the adoption of IFRS in the United States.

Tax the rich, whoever they are [Don’t Mess with Taxes]
Come out with your hands up!

Is Anyone Surprised That Christine O’Donnell’s Nonprofit Failed to File Their Tax Returns?

We were really hoping to avoid the whole Christine O’Donnell anti-masturbating/witchcraft/evolution-is-a-myth dealio but we can’t, in good conscience, ignore the fact that the nonprofit group founded by a candidate for the U.S. Senate hasn’t bothered to file tax returns in three years.

The AP got their hands on IRS documents that show O’Donnell’s “pro-abstinence outreach organization” failing to file their 990 for the past three years. This, as you may know, means that the anti-pre-marital bumping uglies organization could lose its tax-exempt status.


O’Donnell’s camp is blowing this off (seems to be standard operating procedure), “It’s not any big deal. I’m dealing with this for all kinds of clients right now,” the AP quotes the campaign’s lawyer, “There are thousands of nonprofits doing this. Everyone is scurrying around.”

According to the AP, the most recent return filed by Savior’s Alliance for Lifting the Truth (SALT) shows $2k in contributions and $1,973 in expenses.

Since this attorney seems to be on top of the situation, we probably don’t have to tell her that the nonprofit can likely file a 990-N in less time than it would take for a young Salty to engage in a manual override. Or cast a spell on the IRS. Whichever.

O’Donnell nonprofit failed to file [AP]

“Robert Herz has had a more interesting career than any accountant deserves.”

We probably don’t need to remind you that today is Bob Herz’s last day at the FASB. It’s a sad day indeed for many that have been addressing their poignant comment letters to Roberto for the last eight years.

How Herz is celebrating his last day up in Norwalk isn’t immediately known but we’re sure it involves making crank calls to the American Bankers Association, Barney Frank’s face on a dartboard and plenty of cake.


Not so surprisingly, there’s not much mention of Bob’s last day out there except for cheeky article over at the Economist that informs us of precisely nothing new but manages to give Bob a backhanded compliment and take a major swipe at every single accountant on Earth:

Robert Herz[…]has had a more interesting career than any accountant deserves. He began his tenure as chairman of America’s Financial Accounting Standards Board (FASB) in 2002, dealing almost immediately with the fallout from the Enron and WorldCom scandals, which had been abetted by accountants. He was due to end it on October 1st, a sudden departure for undefined personal reasons, after a crisis also partly pinned on the profession.

Accountants “deserve” boring careers? Their choice of a profession automatically merits a long drab livelihood that involves choice of pen color, whether or not to upgrade the 10-key calculator on their desk and auditing Excel formulas? Forget about the rest of us for a minute; there are people who are ashamed to share humanity with Herz. It’s the man’s last day. Way harsh, Economist.

Beancounter there, done that [The Economist]

Here are Five Essentials to Successful Mentoring

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight–everything you need to help you prosper and enjoy the accounting profession.

It is such a wonderful feeling to see that many of your firms are taking REAL action steps towards creating a culture of mentoring within your firms, a culture that is “alive and healthy.” It is not just a document, laying on a shelf somewhere that some people follow and some don’t.

In a successful mentoring connection, the mentor and the mentee must both want the relationship to work and be willing to commit time and energy to the process. Five elements are essential:



Respect: This is established when the mentee recognizes the knowledge, skills, and abilities of the mentor and when the mentor appreciates the success the mentee has reached to date and the mentee’s desire to develop to their full potential.


Trust: Mentors and mentees should build trust through communicating and being available, reliable, and loyal.

Partnership Building: The mentor and mentee are professional partners. Barriers that partnerships face may include miscommunication, an uncertainty of each other’s expectations, and perceptions of other people. In order to overcome these barriers, they should work together to maintain communication, address and fix obvious problems as they occur, examine how decisions might affect goals, and have frequent discussions on progress.

Realistic Expectations and Self Perception: A mentor encourages the mentee to have realistic expectations of the mentee’s capabilities, the amount of time and energy the mentor can commit to the relationship, and what the mentee must do to earn their support for his/her career development. The mentor gives honest feedback when discussing the mentee’s traits, abilities, talents, beliefs, and roles.

Time: Set aside the time to meet, even by e-mail or telephone. Don’t change times unless absolutely necessary. Control interruptions. Frequently “check in” with each other via informal telephone calls or by e-mail.



TIGTA Concerned That IRS Is Blowing Off Deaf, Mutes (and Presumably Deaf-Mutes)

The IRS sucks at a lot of things. Given.

Thankfully we have Treasury Inspector General of Tax Administration to inform us about said failures opportunities for improvement.

But today’s news that the IRS isn’t doing enough to help our hearing and speech-impaired friends is especially disheartening to the TIGTA overlords. They can (somewhat) understand providing crappy service to regular Americans (try reading the instructions people) but if you’re unfortunate enough to be without speech or hearing, the IG felt obligated to point out the IRS’s shortcomings:

TIGTA performed an audit to evaluate both the IRS’s customer service toll-free telephone access during the 2010 Filing Season and the access and service it provided to hearing and speech-impaired taxpayers. TIGTA found that the IRS exceeded its overall performance measurement goals by 2.3 percent. However, the Level of Service for the TTY/TDD toll-free telephone line for the 2010 Filing Season was just 8.8 percent, meaning that only 8.8 percent of calls placed using the TTY/TTD successfully reached an IRS assistor. The total dialed attempts for the TTY/TDD product line during the 2010 Filing Season were more than 350,000; however, IRS assistors answered only 339 of those calls.

“Our report found that far too few hearing and speech-impaired taxpayers successfully reached an IRS assistor,” said J. Russell George, the Treasury Inspector General for Tax Administration. “The IRS must do a better job of ensuring that all Americans have equal access to its services,” he said.

Actually, that is pretty shitty service. Even by IRS standards.

The IRS Could Improve Toll-Free Telephone Assistance For Hearing and Speech-Impaired Taxpayers [TIGTA]