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True Confessions from the Server Room: Why “Good Enough” Isn’t Good Enough in Practice Management

Caleb Newquist
October 24, 2011

Are you in your office? Good. Then take this article with you back to your server room. Look around. Then ask yourself the following questions:

1. Do you see any floppy disks?
2. Is there a stack of printouts in the corner?
3. Does it take more than one hand to count the anagement applications you have running?

Don’t be embarrassed. Tech anachronisms like these are the mullets of the IT world, but most of us have a few of them lying around. And chances are they’re not part of your zoomy new secure client portal, your mobile-friendly website, or any other client-facing piece of technology. No, the skeletons in your server room are probably related to the ugly stepchild of tax and accounting technology: practice management.

If you’re like a lot of firms, your practice management technology has languished for years in an ugly jumble of disparate systems that has been “good enough” since the early Clinton administration. I feel your pain. But the sad fact is, “good enough” just isn’t good enough anymore.

You can’t afford to have staff entering the same data over and over. You can’t afford to wait overnight for updates to run. You can’t afford to tell clients “I’ll check the printout and get back to you.” You can’t afford to ask your employees “How long do you think that took you?” And you certainly can’t afford their answers.

The good news is, you don’t have to. Not with the new crop of integrated practice management software that integrates thorny components like time and billing, a/r tracking, and management reporting onto one slick platform. Your staff will enter data once and make it available across the entire firm in real time. You’ll be able to see the status of all your projects, who’s working on them, and who isn’t working on much of anything, all on one convenient dashboard. You’ll have the information you need to give your clients the instant answers they demand. And since your new practice management application will be capable of operating in the cloud, it will all be available to you anytime, from any Internet connection, and even on your smartphone.

Like a lot of the recent advances in cloud-based computing and mobile technology, you’ll wonder how you ever got along without it. But it’s more than just cool. Instant, anytime-anywhere access to practice management information is an essential survival tool in the lean new reality of tax and accounting. And so are the reduced IT expenses that come with cloud-based software.

There’s never been a better time to exorcise the skeletons from your server room, particularly with the advances being made in integrated practice management technology. “Good enough” just might be costing you more than you think.

Learn more about what the new generation of integrated practice management software can do.

Herman Cain Wants You to Try the New 9-9-9 Recipe

Caleb Newquist
October 22, 2011

Godfather of gold ties and GOP Presidential candidate Herman Cain has taken a lot of heat for his 9-9-9 tax plan. While it has a nice ring to it, not too many people are crazy about 9-cubed including his fellow GOP hopefuls, their tax taskmaster Grover Norquist, and every tax wonk within the DC delivery area.

Sensing something needed to be changed, Cain got his ~~economics advisor~~ accountant and whomever else is crunching the numbers to go back to the drawing board. And what did they come up with, you ask? Are they throwing in free bread sticks? Fresher ingredients? A gluten-free crust stuffed with cheese? Nope! That would just cause more confusion, so they just dropped a nine:

For people living under the poverty line, “your plan isn’t 9-9-9, it’s 9-0-9,” Mr. Cain said in a policy speech in Detroit. “Say amen, y’all. If you are at or below the poverty line…then you don’t pay that middle 9” – i.e. the individual flat tax.

Mr. Cain’s bold 9-9-9 plan – which includes a 9% individual flat tax, a 9% business flat tax, and a 9% national sales tax – has helped vault him into the top tier of GOP presidential candidates.

But free bread sticks would still be nice.

Herman Cain Tweaks 9-9-9 Tax to Remove Flat Tax for Poorest Americans [WSJ]

Audit
Big 4

Brits To Give Big 4 the Full Monty

Caleb Newquist
October 21, 2011

Britain’s top accountants are to have their own books scrutinised after the consumer watchdog referred the business of checking companies’ figures for a full-scale competition inquiry. The Office of Fair Trading (OFT) said it had been concerned for some time that the audit market is highly concentrated with low levels of switching and substantial barriers to entry. The watchdog estimates that in 2010 the “big four” firms, PwC, KPMG, Deloitte and Ernst & Young, earned 99% of audit fees paid by FTSE 100 companies, while between 2002 and 2010 only 2.3% of FTSE 100 firms changed their auditor. [UKPA]

Internships

Big 4 Recruiting Season: When Are a Good GPA and Internship Experience Not Enough?

Daniel Braddock
October 21, 2011

Ed. note: Have a question for the career advice brain trust? Email us at advice@goingconcern.com.

Is it just me or has it been a strange, weird week? I mean, look at yesterday’s Accounting News Roundup for what’s been happening:

• Everyone’s favorite shove-chips-down-your-throat airline lost its chief financial guru.
• The curtain continues to be pulled back on the next great technology company bubble.
• Rick Perry
• Capitalism is on life support

And oh yeah, Ohio was momentarily resembled a safari. Christ. Get a re-fillturn up your iPod. Let’s push through this week. On to the questions:

My question is about recruiting. On Campus Recruiting has ended last week and unfortunately I wasn’t invited to any of the Big 4 interviews. I really thought that my high GPA and my experience at a F500 company and a large governmental organization would land me the internship.

After being rejected, I started talking to some friends to see who had Big 4 interviews coming up, and I found out that only campus leaders had interviews. By campus leaders I mean BAP, ALPHA, NABA, and etc board members. I’m currently a senior and I will be applying for full-time positions next year. Since I’m not in any leadership position, and probably won’t be by next year, am I screwed? Also, is it true that 90% of Big 4’s entry level full time positions are filled by interns?

Thanks.

Maybe you’re a sloppy dresser. Maybe you have sweaty palms. Maybe you think brushing your teeth is more of a take-it-or-leave-it option than a societal norm. Possibilities…but unlikely. This sounds more like a case of “Good College in a Small Market Where the Firms Just Don’t Need to Hire Many People.” Unfortunate, but it happens.

Here’s the sitch: the firms love to hire out of universities with a broad range of students. The USCs and U. of Texases (at Austin, yes, yes) and Penn States of the world; even smaller schools like Lehigh and NYU. Why? Because they have national appeal – good programs, brand names, and students from every state. A Longhorn from Austin could be interested in working in Boston or Chicago or New York. Lehigh grads regularly pursue options in Philadelphia, DC, Pittsburgh, and the NYC/Chicago/the west coast hotspots. Alums of these schools can share their stories of the recruiting factory lines – Beta Alpha Psi board execs, members, and club rejects alike find jobs with the Big 4. The Budgeting Gods love these schools and make a concerted effort to build robust programs around these schools and those like them.

Your current situation falls into a different category. You’re either:

a) at a good school in a smaller market and the local firms have limited hiring needs
b) at a small school that the firm is obligated to recruit from because the Office Managing Partner graduated from there in 1963.

Whatever the reason, it’s unfortunate because there are probably a number of qualified applicants like you who are out of luck. The firms have fairly tight budgets on a per-school basis; even if they had a lack of candidates at another school, it would be a one-off case.

All that said, you’re not necessarily “screwed.” The officers will most likely accept fulltime offers they receive at the end of their internships. There is a possibility that the firms will have additional needs for fulltime hires; I recommend keeping your options open (audit, tax, etc.). As far as your projection that 90% of fulltime positions are filled by interns, I don’t know if it’s that high (it was in ‘08/’09), but above 75% on a national average. The goal is “as many as $%*@ing possible.” Good luck.

Who’s Afraid of Tax Reform?

Joe Kristan
October 21, 2011

The last time I saw the family dentist while I was in college, he asked me what I was studying. When I told him I was studying tax accounting, he got a strange, smug look on his face and asked, “what are you going to do when there is a flat tax?”

It’s been almost 30 years since I saw that dentist, and so far I’ve dodged the flat tax bullet. There has been one big tax reform since I started public accounting, and next to getting fired by good old Price Waterhouse, The Tax Reform of 1986 has been the best thing that happened to my career.

The 1986 Tax Reform Act’s 25th anniversary is tomorrow. With talk of radical tax reform in the air, from Herman Cain’s 9-9-9 plan to Rick Perry’s embrace of an old-fashioned flat tax, young tax nerds may lose sleep worrying that this time tax careers really will be legislated out of existence.

Go back to bed. For young tax nerds, radical change can be a huge career boost.

The 1986 tax reforms were enacted during my third year out of school. The local office of my national firm was going to put on a big client seminar, and I was put in charge of organizing the presentation. In the pre-Internet days, we got one paperback copy of the legislation, which I tore apart at the bindings so the presenters could have their part of the law. I proofread the slides, sent them to the photographer, and then manually arranged the presentation in the slide carousel (there was no PowerPoint, kids).

The seminar came off well (I did passive losses), which helped keep me (and the evil manager who didn’t like me) from getting me fired again. But in the following weeks the real benefit began to dawn on me — thanks to tax reform, I suddenly knew more about most of the tax law than everybody in the office who outranked me — including the evil manager. It got me promoted quickly, and it gave me much-needed credibility a few years later when a bunch of us went over the wall to start a new firm.

If there is radical tax reform, it will trash a lot of accumulated tax trivia knowledge that experienced tax nerds trade on. But it will also create huge opportunities for young, smart nerds who are willing to learn the new rules. It will be a great leveller in the profession, and a huge advantage to the young and strong.

But it will probably make it almost impossible for me to sell my collection of 1986 Tax Act books for a good price on e-Bay.

CPA Exam

Easy CPA Exam Answers

Adrienne Gonzalez
October 21, 2011

Sometimes, the answers come easy:

Hello. I am taking the REG and AUD sections of the CPA exam during the latter part of the Oct/Nov testing window. In your opinion, how much “rote memorization” is required to successfully pass the two sections referenced above.

Thank you for your assistance.

DMF

Simple. Zero.

For every hour of CPA review lecture video you watch, you should do 2 – 3 hours of homework for that section. If you rewatch a lecture, I would still do an additional 2 – 3 hours homework (MCQ or practice simulations) for each subsequent viewing. There is no such thing as practicing too much but don’t tell that to people who have scored in the mid to upper 90s.

Rote memorization? I wouldn’t call the effort you put into studying for these sections “rote memorization,” though you will be engaging in repetition (to the point of nausea) to really indoctrinate the concepts into your head.

In order to actually learn the concepts you need to pass, you will need to know why the answers are right and wrong, not just what the answers are. That’s why you don’t hear about people smuggling answers out of Prometric (they could if they really wanted to), it wouldn’t do anyone any good.

You will need to memorize certain concepts (don’t bother remembering every single tax form and SAS) but generally speaking, your most effective strategy is going to be to get in as much practice as you can. That means plowing through questions but thinking about the answers as you do so. Use the guide above to figure out just how many hours you need to put into each section but the “magic number” varies wildly for each candidate, you may need more or you may need less.

Congressman Jeb Hensarling Still Confused About the Meaning of the Expression “Everything is on the table.”

Caleb Newquist
October 21, 2011

“Listen, we are not keeping anything off the table but I can assure you we are not bringing tax increases to the table,” he said. [OTM/The Hill]

Accounting News Roundup: Kozlowski Prison Chat; Groupon’s Numbers; Rock, Deloitte, Hard Place | 10.21.11

Caleb Newquist
October 21, 2011

Dennis Kozlowski Talks Jail, Pay [WSJ]
The former chief executive of Tyco International Ltd. was found guilty in 2005 of looting his employer and sentenced to as much as a quarter century behind bars. Now, he’s suing New York state to win work release and awaiting his first parole hearing in April. Meanwhile, Mr. Kozlowski looks out—across razor wire made by Tyco—at a world where the stumbling economy and scorn heaped on big business have a familiar feel.

Audit Flaws Revealed, at Long Last [NYT]
In theory, the board can put a firm out of business, but since the demise of Arthur Andersen reduced the Big Five to what some call the Final Four, there is general agreement that going to three would be unacceptable. So while the board can credibly threaten to close down a small firm that does a dozen or two audits each year, no such threat would be credible for Deloitte or one of the other three major accounting firms.

Groupon’s Loss Narrows, Spending Declines [WSJ]
As Groupon Inc. prepares for a roadshow next week to woo investors, the daily-deals site filed amended initial-public-offering papers that showed a narrower quarterly loss and a decline in its marketing spending. According to an amended S1 filing, Groupon narrowed its net loss for the third quarter to $10.6 million from $49 million in the same period a year earlier. The Chicago company’s third-quarter operating loss shrank to $239,000 from $56 million a year earlier.

Flat Tax Seen as Savings Booster [WSJ]
A consumption tax “has always been popular, but what makes the notion attractive in some circles now is that we’ve just been through a consumption bubble,” said Alvin Rabushka of the Hoover Institution, a co-author of the first major flat-tax proposal 30 years ago. “I think looking long-term, you’d like to have a healthy balance [of incentives] and a system that doesn’t discourage savings and investment.”

US Senate blocks key Obama jobs measure [FT]
US Senate Republicans and Democrats rejected each other’s economic stimulus bills on Thursday, underscoring their inability to craft a bipartisan solution on job creation before next year’s elections. All 47 Senate Republicans, joined by two of President Barack Obama’s fellow Democrats and one independent, stopped a key piece of Mr Obama’s $447bn economic stimulus plan.

IRS Raises Contribution Cap for 401(k) Plans [Bloomberg]
Taxpayers will be able to set aside an extra $500 in 401(k) plans and benefit from an additional $120,000 estate tax exemption in 2012, under cost-of-living adjustments announced by the Internal Revenue Service. The 401(k) contribution cap will be $17,000 in 2012, up from $16,500 this year. The 401(k) limits also affect contributions to similar accounts, including the 403(b) plans for school employees and nonprofit workers and the Thrift Savings Plan for federal employees.

Deloitte’s Quandary: Defy the S.E.C. or China [DealBook]
Not really much of a choice.

Schwag Watch ’11: Deloitte May Be Implying That Recruits Have Poor Personal Hygiene

Caleb Newquist
October 20, 2011

Earlier this month our resident big man on campus, DWB, put out a call for all the schwagtacular gear that recruits were snatching up this fall. We didn’t get much for submissions at first but luckily a friend from the north passed along photos that ranged from “a bunch of junk” to Dr. Seuss to a PwC cookie describe as “soft” and “amazing.”

Things have quieted down since then but thankfully, another enterprising young recruit who is right in the wheelhouse of recruiting passed along a couple more pics that include examples of loot from Deloitte and Grant Thornton.

First our tipster’s thoughts on GT’s offering: “The GT cup is ok but the straw is totally useless.” And for the gazillionth time, purple just sucks.

According to our tipster, the Deloitte sanitizer is really the most perplexing item: “I am not sure what to think of Deloitte’s hand sanitizer.”

So what do we make of this? It’s not a surprise that Deloitte isn’t a “If it’s brown flush it down; if it’s yellow keep it mellow” kinda place but what does this bottle of freshness really communicate? Do they simply think college students are unkempt? Is Deloitte making the assumption that all the recruits are applying there because the Occupy movement rejected their applications? Or, since there is fairly new leadership in place, does this speak more directly to the firm’s position on germs in general? Put simply: Are Joe Echevarria and Barry Salzgerg germophobes? I’m inclined to go with option 3 but would entertain other theories.

Happy (Belated) Birthday Grover Norquist!

Caleb Newquist
October 20, 2011

The Godfather of Tax Policy turned 55 yesterday and since I was traveling, I wasn’t able to send out the well wishes on the day of. Sorry, GGN.

Thankfully, there were plenty of people that weren’t so careless:

You’ve got to think that Grove was expecting something from the ATR scamps. He counts their bagel and coffee consumption, after all. No way they’re missing a birthday. Got any birthday wishes for my fellow Swedish influencer? Leave them below.

Deloitte

Caption Contest Thursday: Deloitte’s Shade of Blue Looks Very Familiar

Caleb Newquist
October 20, 2011

Deloitte CEO Joe Echevarria and former President Bill Clinton at the Middle Market Perspectives Event in New York.

Technology

Would Anyone Actually Download This AICPA App?

Adrienne Gonzalez
October 20, 2011

That’s a serious question.

I’ve been to events with lots of accountants huddled up in a room showing off their technology so I am not implying that CPAs don’t care about apps, I’m just wondering if anyone would download an app dedicated to a particular AICPA conference.

CrowdCompass released the AICPA Not-For-Profit Financial Executive Forum app on October 15th and as far as I can tell, no one cares about it.

The description reads as follows:

Between the slowed-down economy and a more stringent regulatory environment, the last few years have led to a “new normal.” Gaining lost momentum and getting back on track with smart new strategies and practical solutions are necessary for success.

This AICPA Not-for-Profit Financial Executive Forum is the solutions-based conference that features top experts and is designed specifically to address these issues and provide the answers for your financial, technical and structural operations. You’ll come away with valuable insights and tools to take back to your organization and implement immediately.

The 2011 NFP FEF (if that isn’t a mouthful…) sounds like a great time for anyone actually interested in non-profits (my unofficial research shows there are about 7 of you). Not-for-profit financial executive staff members, CEOs, CFOs/executive directors and directors of finance in NFP could probably learn a lot and enrich the very core of their work by hanging around at one of these forums. Hey, you can even check in on foursquare from the conference. But the Android app? I’m not sure I see the benefit there.

Does an app make navigating the conference any easier? You still have to remember the name of the person you met three hours ago who you’re being introduced to again and no app can help you with that. It’s not like there are several square miles of territory to navigate as you’re cruising the conference circuit, so is it necessary to have your exact position on the map? Maybe I’m just an old BlackBerry user who doesn’t get it.

Anyway, the conference is from October 27-28, 2011 at the Westin in my former hometown of San Francisco, CA so it isn’t too late for you to register and fly out there to the Land of Fruits and Nuts for some non-profity goodness.

If anyone actually downloads and uses this app, can you please get in touch with me? I’m curious to hear what you did with it. Sorry, that’s kind of lazy but the AICPA isn’t going to sell me the email list of anyone who buys the app so this is the best we’ve got.

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