I nearly had a heart attack when I received an email from Prometric with the subject line: "IMPORTANT MESSAGE FROM PROMETRIC REGARDING YOUR SCHEDULED EXAM AT SITE ****"…
The email went on to say
This is an urgent message concerning your upcoming test with Prometric. Unfortunately, due to unforeseen circumstances, the test center where you have an exam scheduled at site **** has relocated.
Please do not be alarmed, you still have the same appointment date and time but not the same location. Please report to the following location:
PROMETRIC TESTING CENTRE
While we do our very best to avoid any disruption to the appointments, from time to time change is unavoidable. We apologize for any inconvenience that this may cause you and wish to make the scheduling process as easy as possible.
Thank you for your business and good luck on your exam!
"Please do not be alarmed"?!? Then don't send me an email with THE SUBJECT IN ALL CAPS! Sheesh.
Full disclosure: though we scrubbed the specific testing center locations, this candidate is near Boston and therefore may be justifiably on edge. Perhaps Prometric can adjust their canned emails to candidates accordingly.