Tag: Email

PwC Manager, Exploring New Career Opportunities, Accidentally Makes Entire Office Aware of It

When looking for a new job, discretion is important. Discussing your upcoming interview during the morning team meeting is typically frowned upon as well as making remarks like “I’m getting out of this godforsaken dump as soon as possible” within earshot of superiors. Another no-no? Not catching the “PwC [Your office] All” in the CC line of your response to a professional recruiter:

Caleb,

Woke up this morning only to find out that someone decided to look for new opportunities. Only problem is that on his reply he copied the entire office of 1900 people. Perhaps a lesson learned for all those auditors looking for a new job.


We’ve presented this in chronological order, so no need to start from the bottom and we’ve redacted the names to protect the innocent and those not too good with the email. As you can see, things get off to a pretty warm start:

[Anxious Recruiter],

I am very interested! How do we follow up on this?

[Anxious-to-get-the-hell-out PwC Manager]

The recruiter, sensing a live one, is on it:

I am submitting your new resume today. When can we talk [Anxious PwC Manager]?

The PwC Manager, sensing a little-too-eager beaver, starts balking:

[Anxious Recruiter],

I am committed all weekend, and will be unable to discuss until sometime on Monday. I hope that’s okay,

[PwC Manager]

Anxious Recruiter, being the early-bird-gets-the-worm type, plays it cool and suggests that they still get things rolling first thing Monday:

Not a problem [obviously less interested PwC Guy]. Can we set a time to talk on Monday? I get in to the office at 745am. I also have a meeting at 10am. I have 2 positions that are remote to discuss. I have already shared your resume with the client and they are interested.

Thanks!!

Sunday afternoon comes with no word from formerly excited PwC Manager and our recruiter starts panicking:

[PwC Manager],

Can we set up a time to talk tomorrow please? It is important!

Thanks!

It’s finally gotten to the point where the PwC Manager has to say, “Look pal, you’re freaking me out. Don’t call me, I’ll call you.”

[Anxious Recruiter who is coming on way too strong at this point],

I am currently traveling and will not reach my destination until after 10:30AM. Let me know what time will work for you after that, and I will try and make myself available.

Thanks,
[PwC Manager]

I know email is tricky but be extra careful with the more sensitive ones, mmmkay?

Career Fairs: The Do’s and Don’ts of Emailing Recruiters

127. That is the number of unread emails in my inbox at this very moment (Wednesday @ 2:28pm). Two meetings, a list of high priority to-do’s, and a number of phone calls to return when I hit my desk before 8:00a this morning. What’s the point? We professionals are busy creatures and as much as we appreciate the thoughtfulness of a “thank you” email when we meet you at a Career Fair, we don’t want to hear about your interest in IFRS issues. In an effort to build off the advice in the comments of Monday’s post, here are some things to keep in mind before hitting send on your thank you email to us.


Do: Keep it short, but personal. When we attend a career fair, we can meet upwards of 200 students in an afternoon. Even if 25% send emails, that’s 50 interspersed amongst our regular business inbox. Keep it short, to the point, but also relevant so it doesn’t seem like you sent the same message to every firm. Tip: reference something professional the two of you spoke about, reference to the recruiter what professional you met, or thank them for the invite to an event later in the week; something to make the connection to your brief in-person encounter.

Don’t: Regurgitate your cover letter. It’s a “thank you” email, not an opportunity to over-sell your candidacy.

Do: Triple check your grammar. Nothing takes you out of the running faster than a misspelled name or the incorrect verb tense in a sentence. Sure, accountants are notoriously bad with spelling and grammar, but leave the misspellings to the managers. When you sign off, go with “sincerely” or “regards” followed by your name.

Don’t: Make us feel old. Mr./Miss/Ms./Mrs. are all off the table. We are not our parents, capisce? More importantly, you need to put yourself on the same level as us. You want to be treated as the adult you are, so speak to us as equals. This goes for everyone up and down the hierarchy (first-year professionals to partners). We’re all on the same level when it comes to addressing us in emails.

Do: Capitalize. keep the lowercase sentences to yourself. and your texting buddies. okay? okay.

Don’t: Attach your résumé. Submit through the website like the recruiter mentioned 32 times.

Do: Keep it light. Remember – we enjoy spending time on campus and interacting with the future of our firms. We had a great time meeting you – remind us of that.

Don’t: Get offended if you do not receive a response. Oftentimes the professionals will just forward the emails to the recruiter to keep track of. You wouldn’t expect a “you’re welcome” note if you were mailing a thank you note, would you?

Hurricane Irene Watch: Deloitte Edition

As you may have heard, there’s a bit of a storm coming to the east coast. Since the DC area got the brunt of the earthquake, those in charge of the weather figured the Northeast got a bit short-changed in the natural disaster department. As is typical in these situations, firm leadership sends out some talking points to make sure everyone knows what to do in case worst happens (e.g. client are unable to pay, FOBs stop working). Deloitte’s message came out late yesterday and our tipster was not impressed:

Here’s our token disaster update from Uncle D. Not even one reference to being careful and staying safe??? Our disaster plans include taking work home with us and backing up our laptops in case we’re killed. That’s a new low, even for the Big 4.

Northeast Update

Hurricane Irene

To all Northeast professionals:

As you are likely aware, Hurricane Irene is gaining momentum and officials have issued watches for the Northeast area starting on Saturday, August 27.

This email contains important information for you to do and consider:

· While our office is currently scheduled to be open on Monday, use your own judgment regarding your personal safety and coordinate with your direct Supervisor or Manager to advise them of your plans.

· Take your laptop, related accessories, and any files that you may need home with you.

· Be sure to complete a back-up on your laptop prior to the weekend in case of any power outages.

· If you are in an office with a window, clear all articles from the window ledge and remove any boxes from the floor.

· If you are using an airport in the region, check your flight status before leaving for the airport. The Deloitte Travel Center [redacted] can help with any necessary re-scheduling.

· For ideas on making a family plan, visit Ready America, and go to the National Hurricane Center website for detailed storm updates.

We will continue to monitor the storm and its path over this weekend. If there is a change to our office’s status, we will issue an email before 6:00 a.m. Monday morning with further instructions.

Stay safe,

[redacted]
Northeast Regional Operations Leader

Well, “Stay safe” as a valediction could be understood as “be careful/be safe” but our tipster sure didn’t take it that way. If you find your firm’s Irene information email to be hysterical, indifferent or if your firm seems to be blowing the whole thing off, we’d love to see it. Send it our way.

Deloitte CEO Joe Echevarria Has Been Listening to a Lot of Bellyaching

The Wall St. Journal published a little Q&A with Deloitte CEO Joe Echevarria today to get an idea of what’s been going on since he took the reins as the head of the U.S. firm. It’s been nearly 100 days since JoeE got the nod and the flaks at Deloitte probably felt as though it was as good of a time as ever to roll out their new man.

Oddly enough, it’s been about 30 days since we told you that JE’s Westchester home was up for sale and since none of you cheapskates have bothered to help him out, this gives us the opportunity to remind you that it’s still up for grabs.

Anyway, this Q&A. It’s about what you might expect – but we’ll try to jazz it up for you.

For starters, did you know Joe worked at gas station in the Bronx? Yes, he’s already tougher than you’ll ever be. But while he was washing windows and filling up the locals, he noticed that the accountant didn’t seem to do diddly squat and made WAY more money than he did:

What stood out to me was I worked all day and I was making whatever minimum wage was at the time. The accountant came into the gas station once a month, did something, and walked out with a lot more money than I made in a week.

Back when Joe started at the firm, things were a lot different. For example: email. What is this fancy crap?:

I started at Haskins & Sells, the predecessor to Deloitte. I started in the audit practice. All the tasks were hierarchical in those days, so you had to work your way up. We weren’t in an environment where everything is electronic. We had to get mail. It didn’t just come over some laptop.

In his first 100 days, what’s been Joe’s biggest accomplishment? Making important leadership appointments? Overseeing the consolidation of regions? Nope. Listening to partner complaints:

One of the goals we’re beginning to accomplish is having a conversation. We opened up a communication vehicle with our partners and our directors that I call Social CEO. It gets the partners to engage, open dialogue, ask survey questions and ask questions of me or others. I get every comment.

How about this economy? We might be looking at a double-dip which could have some Green Dotties a little worried. But have no fear, Joe & Co. are all over it:

Once upon a time there was a view that there would be a rebound. I would say now the probabilities of a rebound are diminishing and the probability of a double dip is increasing. We have a set of plans that we would undertake for any of those scenarios. This isn’t new for us.

And if those plans don’t go as they should, there won’t be too many sad faces:

The first thing is we look at the costs that we incur and how much ahead we’re hiring. Maybe 18,000 [new hires] becomes 17,000.

See? No cause for concern.

For Deloitte CEO, Hard Economic Times Are Nothing New [WSJ]