Will Deloitte’s Diversity Push Work?

Thumbnail image for small salzberg.jpgAwhile back we told you about Salz’s dissatisfaction of the diversity at Deloitte, regardless of their long-standing commitment to it.
After the Web CPA piece, Dr. Phil is steppincussing Deloitte’s recruitment of students on community college campuses in last Friday’s Business Week. The article points out up front that, “Deloitte CEO Barry Salzberg likes to talk about the value of diversity. But of the 4,500 partners and other top executives at his firm, 92% are white.” We did the math, that’s less than 500 non-white partners.
So this is obviously a public relations problem that the firms would rather not have, since as we’ve noted, they love, love, love to point out how diverse they are, regardless of what others are saying. The facts simply seem to be that accounting, as an industry, doesn’t seem to be that diverse:
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For Deloitte, the hope is to reach high-potential people of color at community colleges, interest them in accounting, and then shepherd them through a university to a job upon graduation. If it works, it could turn around a troubling trend. In 2004, African Americans represented 1% of all CPAs, Latinos 3%, and Asians 4%, according to a U.S. Treasury Dept. report on the profession. By 2007 the figures were unchanged, if not down slightly.

Okay, so those numbers aren’t good for anyone. They’re especially not good for the image of the firms or the profession. Deloitte’s plan is to recruit on six community college campuses to try and convince the students that accounting is a kick ass career. Obviously that’s easier said than done:

Deloitte will have to do a fair amount of myth-busting. Many students believe accountants don green eyeshades and plunk away at calculators all day. So Deloitte is sending a brigade of up to eight staffers, including at least one senior partner, to enlighten, mentor, and ultimately guide potential recruits toward an accounting career. In visits to the campus classrooms, the partners plan to share workplace perspectives and explanations of how the industry has broadened to include financial, management, technology, and human capital consulting. “I don’t think students realize the vastness of what you can do in accounting,” says Gregory Brookins, a CPA and associate professor at Santa Monica Community College. “They feel like it’s a boring bean-counting job.”

‘They feel like it’s a boring bean-counting job’? GASP. How’d they get that impression?
Not everyone is on board with this plan, specifically, E&Y, “…it recruits from four-year universities where students get credits toward the CPA exam. That’s something “a two-year program doesn’t offer,” says Ken Bouyer, Americas Director of Inclusiveness Recruiting for Ernst & Young.”
Plus, since accounting firms like to pitch their professionals’ merits when courting new clients, there is a worry that community college grads are jumping up and down to brag about their less-prestigious education regardless of the accomplishments they’ve made professionally.
So accounting firms and the accounting industry appear to have an old white boy’s club problem. Is Deloitte taking the right approach? Is E&Y’s attitude short-sighted? Discuss your thoughts in the comments.
Deloitte’s Diversity Push [BW]

Why Are Accounting Firms Crappy at Diversifying Their Workforce?

Celebrate Diversity_Fullpic_1.gifSince accounting firms like to boast about their diverse workforce but always seem to maintain that it isn’t diverse enough, we would kindly ask, “which the hell is it?” The whole argument of “we can always do better” is fine but at least one academic is saying that the accounting profession has pretty much failed in its attempts to develop a more diverse workforce.
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Web CPA:

Frank K. Ross, director of the Howard University Center for Accounting Education, called for increased efforts at recruitment, retention and leadership development…Ross noted that despite four decades of effort and significant progress, accounting still trails other professions, and many large businesses, in minority representation. According to the AICPA’s most recent study, minorities currently hold only 5 percent of partnership positions at the largest firms, and only one percent of partners are African-American.

So if accounting firms of all sizes having been trying for forty years to diversify their workforce and still trail other professions and minorities only compromise 5% of the partner positions at the largest firms, does that mean these firms really suck at recruiting and retaining a diverse workforce?
If the AICPA is calling out its own members for sucking at diversity, we might have more of a corporate culture issue as the source of the problem. Professor Ross notes “significant progress” but that doesn’t really seem to be illustrated here.
Fortunately, like all good academics, Prof. Ross manages to have suggestions for improvement:

• Making diversity an integral part of the corporate culture – building it into the DNA of the organization;
• Developing special training for employees at all levels to help them become more sensitive to cultural differences and more aware of diverse styles of working;
• Identifying the best and brightest from their minority workforce and singling them out for focused support at all times, including downturns; and,
• Establishing diversity in cultural background and experience as key criteria in hiring and for work assignments.

Honestly we’re not crazy about these suggestions since we don’t understand how some of these would be implemented. All the firms require diversity training already so is the suggestion to require super-diversity training? And “identify the best and brightest”. Don’t the firms already claim to do this?
Since you all are on the front lines discuss – in the comments – your firm’s diversity initiatives and whether you think they are actually productive or its simply more of your firm’s sorry attempt to disinform about their lack of diversity. Is it the culture among the firms or are there other factors keeping these firms from improving on diversity?