As you know, the primary purpose of Treasury Inspector General for Tax Administration (aka TIGTA) in the enormous fuckshow of our federal bureaucracy is to tell the IRS how awful they are at life. Yep! If there's any chance of IRS the sucking at something, TIGTA has likely investigated and issued a report about it. E-filing isn't perfect. There's billions in tax fraud due to identity theft. They can barely get one tax return processed a day. They need to monitor tax credits better. And it continues!
While the IRS has taken steps to make the new employee experience positive, managers whom TIGTA interviewed were not following best practices identified in the comprehensive guidance the IRS developed for them. As a result, some best practices that would help new employees feel welcome and help them become more productive were not fully implemented. For example, one-quarter of the new employees TIGTA contacted were not assigned a coach or mentor when they arrived, and approximately 29 percent stated that the onboarding experience did not accelerate their ability to reach full productivity.
TIGTA's not asking for a full-blown cake party or anything. At least give the new guy or girl a map to find the john. Something.
IRS Faulted for Training of New Employees [AT]
