Which One of You Was Sending Out Bogus PwC Checks?

Thumbnail image for Thumbnail image for Thumbnail image for Thumbnail image for pwclogo.thumbnail.jpgRight before the holidays even! The worst part of the scam is that they forged the timeless P. Dubs logo. As in the KPMG Letterheadgate case, this calls for a complete rehaul of the firm’s image. Your suggestions are encouraged. Our preference would obviously involve something around this.
Sounds like the entire firm is at DEFCON 1 so if you happen upon one of these checks, we suggest you notify someone in your office that handles these things after you take a picture of it and send it to us of course.
The firm issued a press release today giving us details about the scam, you can read it after the jump.

The checks began arriving in people’s mail boxes just before the Christmas holidays. They looked so good, they could have been real. But they weren’t.
In a new twist on an old crime, scam artists created bogus checks bearing the logo of PricewaterhouseCoopers. Accompanying the checks was a letter advising the recipients that they had been selected to be “secret shoppers.” The letters guided the potential scam victims to cash the checks at specific banks, then wire the funds to another address for use by a second “secret shopper.”
As soon as the first report about the checks surfaced, PwC’s US Security team began working with the banking community and law enforcement agencies to shut down the scam. “Besides working with law enforcement, we put all of our local offices on alert. We prepared our telephone operators and receptionists to provide guidance for anyone who might call,” said Rose Littlejohn, head of US Security. “We put all of our people on notice, in case they saw or heard anything.”
The checks were dated December 21, 2009. Because the scam took advantage of the US Postal Service, a Postal Inspector has been assigned to the investigation. Anyone who has received one of the solicitations should contact Doug Smith, Postal Inspector at (813) 281-5228. If they have the capability to fax information, they should fax a copy of the bogus check and any instructions they received with it to 813-375-8047. They should then keep the originals as law enforcement will have separate instructions for what to do with them.
“Since the first batch of checks went out in December, we suspect those recipients have either reported the issue or thrown out the materials,” said Littlejohn. “But right now there is nothing to prevent the scammers from making another attempt. We hope people will be skeptical about any kind of offer like this they receive in the mail. Meanwhile, we’ll keep trying to track down and bring to justice the perpetrators of this scam.”

Layoff Watch ’10: Ernst & Young January Edition

Confused doesn’t even begin to describe what were feeling. We are hearing tons of rumors about layoffs in the Ernstiverse this week.

We’ve heard rumors from Denver to the East-Central (fka North-Central) and New York FSO. This includes both client serving professionals and support staff. We have already confirmed that two admins were let go earlier this week in New York.

The timing is especially strange since, you know, it’s January and in some offices the mandatory hours have already rolled out. Even if it were only support staff being let go, the timing is still unheard of. Why wait until January to let people go when having cuts in November? Maybe it’s just us but if we had survived that November cut, we would have thought that our job would be safe until at least the spring.
And since the roundtables seem to be SOP you wouldn’t think they would be anything to worry about but they definitely have people talking and wondering what will go down.

So far, Ernst & Young has not responded to our request for comment.
If you hear anything about your office get in touch in with us and discuss in the comments.

What Happens When the “Numbers” People Can’t Count?

Thumbnail image for Thumbnail image for Thumbnail image for accountant.jpgThere was some quiet chatter here at GC about Ernst & Young’s closure of its Greensboro, NC office this past December, right around the Merry Happy holidays. Thanks Ernie.
This is nothing new. Smaller offices have been getting shut down for years. Years. Years.
You’ll probably find this to be a shocker but your feelings are not the main problem facing the firms due to the combination of recent closings and endless rounds of cuts. The problem is – it’s the theme of any busy season – firms finding themselves short staffed.
Many readers have commented that engagements are understaffed heading into the cold winter months. Albeit this is typically the unofficial “norm,” but slashed fees are only compounding the problem this year. The troubles of ’09 will be used as firm scapegoats for 2010. Move along, kids. Nothing more to see here.
Serious trouble is brewing for at least one Big 4 firm, however. A source confirmed that their Big 4 Beast is outsourcing work in the Carolinas to smaller regional firms because they are so understaffed:

The combination of layoffs a year ago and people leaving now that the market is turning around is causing the firm to hire outside help just to get through busy season.


Ummm. How did this happen? Is this firm (or any other firm for that matter) initiating rotations from staff “heavy” areas like Chicago and New York to cover the lapses in smaller areas like Buffalo or Greensboro? If so spread the winter cheer, because that sounds downright awful.
The public accountant’s mind is a simple one with regards to job searching:
Picture 1.png

The middle area is commonly referred to as “run through a venti latte on the client and debate.”

The market is moving ever so steadily from red to green. This time is now, and no one, not even leadership, is denying that. Firm leaders have been talking, talking and talking some more about the upswing of 2010. If they are handing out the Kool-aid, doesn’t SOMEONE take a moment to think, “Hey guys, should we really have cut so much staff six months ago?”
Someone, somewhere underestimated staff needs or overestimated staff loyalty. Or both. So now, cutting into the already razor thin fees will be the misguided expense of hiring outside help just to get by. The situation is only going to get worse in the coming months; money is starting to move, financial firms are beginning to reinvest, and jobs are going to be created and filled by your colleagues.
How can a firm’s leadership whose fundamental – and societal stereotyped – sole function is numbers be so off the mark? This is elementary, is it not?

Rumor Mill: New Ernst & Young Office Requires Sterile Cubes, Secure Lavatories

As you’re all aware, your working environment is crucial to your productivity (or lack thereof). The slightest change can throw off your mojo for days or weeks at time. Maybe indefinitely.

So when we heard that the E&Y Long Island office had moved from Melville to Jericho we were concerned for the professionals in that office.

Brand new office in EY spirit, bright white, yellow partner and senior manager offices, orange walls in the enormous staff through manager room. We have super tiny cubes with really short walls where you just sit up an inch and you can see the person across from you. No space heaters or mini fridges allowed and you aren’t allowed to put up anything on you [sic] “cube” / “workstation” walls. They have to remain white. Oh and the bathroom requires a key in which you must walk from the far back of the office (where are seats are) to the front desk to get the key. There are 5 keys for men and 5 for women but the mens keys have dwindled down to 2 so you have to wait for someone to come back from the bathroom to go.

The team colors are a nice touch but the cube dwellers aren’t allowed to decorate? No pictures of spouses, kids, friends, dogs, cats, co-worker crush, favorite metal band allowed? What about the certificate you got from the latest in-house CPE? Can that go up? It sounds as though TPTB are insisting on the most sterile environment possible. No distractions. What about looking that person across from you dead in the eye while they’re eating with their mouth open? How’s that for a distraction?

Speaking of sterile environments, what’s with the bathroom keys? Are homeless people sneaking in and stanking up the joint? And they’re down to two keys for the men? Where did the other three keys go? What sadist is hoarding keys at the expense of other people’s excretory and digestive systems? Any ideas people? Maybe the keys just got flushed. Let’s get to the bottom of this mystery. Discuss.

Ernst & Young Extends Busy Season Two Weeks

While Deloitte rings in the new year with generosity, E&Y has apparently taken a different approach.
One of our sources in the Ernstiverse has told us that busy season is being extended by two weeks this year. The first “official” week is this week (moved up one week from its usual spot) and there will be an additional week on the back end (first week in April as we understand it). This means mandatory 55 hours weeks are in full effect, so find some work people.
Oh! And it’s also our understanding that this week, “roundtables” are going on in the audit practice. We don’t know what those are exactly but it sounds sorta serious and it’s definitely not billable, so enjoy making up the time. If you’ve had the pleasure of attending one of these sit-downs, let us know how it went and keep us updated with other details.

Deloitte Starts Off the New Year with Some Generosity

Good news Green Dotters with iPhones. After having to shell out $13 a month, we’re now happy to report that because so many of you were coveting them Deloitte will now offer the iPhone under at the standard rate under its mobile device program.

Our records indicate that you have an Apple iPhone connected to the Deloitte network–and we have good news for you!
We have continued our negotiations with AT&T and Apple. Based on Deloitte’s volume of iPhone orders, we are now able to offer the iPhone at the standard rate covered by the Deloitte mobile device program.
The good news–you will no longer be charged the monthly $13.00 surcharge for the iPhone.
Sincerely,
The PDA Team

So now everyone at Deloitte will have an iPhone? That should help with AT&T’s service issues. If you’re less enthused about this development, or you’re just hella-jealous because your firm doesn’t offer cool gadgets, discuss.

Rumor Mill: More Ernst & Young Offices to Become “Virtual”?

Thumbnail image for EY Ball of Useless.jpgLast month we told you about the E&Y Greensboro office shutting its doors to become a “virtual office”. All the client-serving professionals (around 60) are now reporting and being serviced out of the Raleigh office.
This followed the closure of the Manchester office that we reported on in October and that became official in November. In this particular case, there was no merging of sites and client service professionals (non-partners) were let go.
The latest speculation is that there are several small offices that are at risk of going virtual as opposed to out-right closing post busy season, using the Greensboro office as the model. Offices that are being serviced by nearby larger offices are of greatest risk as well as small offices that have a dwindling client base.
Although the virtual office seems to be the most warm and fuzzy of the two options, there would certainly be layoffs of support staff and service professionals that weren’t interested in working from an office that was a considerable distance from where they lived.
Whether or not this strategy will be utilized by other Big 4 firms is not clear but this story will continue to develop as busy season progresses. If you hear rumors about your office get in touch with us. We’ll keep you updated as we learn more.

Signed, Your Friendly Human Resources Professional

HR.jpgEditor’s note: Welcome to the debut post from Daniel Braddock, your friendly Human Resources Professional. He could very well be considered a hypothetical love child of Suze Orman and Toby Flenderson. Following his varsity jacket wearing college days, he entered the consumer markets as an auditor for a Big 4 firm in New York City. He spent three brisk years as an auditor before taking the reins of stirring the HR kool-aid. He currently resides in Manhattan. Daily routines include coffee breakfasts and scotch dinners. You can follow him on Twitter @DWBraddock.
Greetings,
Please let me take a moment to introduce myself.
My name is Daniel W. Braddock, and I was a resourceful human. I was not chargeable. I was not overworked. I stroll in at 9:00am, take a long lunch, and skip out before 6:00pm. You consider me a waste; overhead expense; non-vital to the process. You have me to thank for Summer Friday’s, the crackdown on mentor-ship lunches, and for that blasted Bear Hunt. My degree can be in liberal arts, accounting, or psychology. I was from the world of H.R., or Human Resources Rubbish, as you refer to me.
You generally loathe my kind.


My name is Daniel W. Braddock, and I was on your side once. Stressed, over-utilized and under-charged. I know work/life balance initiatives are as good as the fluffy magazine rankings they earn. I saw first-hand how leadership continously drops the ball on estimates, budgets, and correspondences. I was invited to lush recruiting events, asked to slap on the charm and pretend the ship wasn’t sinking. I’ve been in the trenches, didn’t like what I saw, and left.
My name is Daniel W. Braddock, and I am adaptive. I spent years in the audit practice of a Big Four firm before transitioning my career to the the H.R. side of the house. I have traveled through the looking glass and back. Contributing to GC will shed new light on many topics, including:
Outsourcing, both foreign and domestic
• Hiring forecasts
• The world of recruiting
• Hiring cycles and leadership’s faults
• Work/life balance initiatives and the real “initiative” behind them
• Firm rankings in the media
• The next step – life after the Big 4
I’m looking forward to our future discussions, beginning with a new topic on Thursday. As always, please send suggestions and ideas for topics to tips@goingconcern.com.
Regards,
Daniel W. Braddock
H.R.

The GC Metaphor Challenge

Yesterday we shared with you at least one person’s opinion about how quitting the Big 4 is a little like leaving Ike Turner. If that name doesn’t mean anything to you, insert Jon Gosselin. Get it now?
As accurate as that may be (and certainly not a laughing matter), we can’t help but think there are other metaphors that you’ve heard that you might want to share here.
Of course there’s the proverbial pimp/whore relationship but that’s played. Get the team together and come up with something good. We’ve got E&Y tchotchkes to give away as prizes (don’t let that dissuade you E&Y peeps, we’ll come up with something).
We’ll give you a couple of options to work with:
1. Working in the Big 4 is like…
2. Leaving the Big 4 is like…
Annnd go.

Quote of the Day

From a soon to be ex-Ernst & Young SA:

Being employed by a big 4 is like being in an abusive relationship. You know its bad for you but its still kind of addictive.

Right on the money? Dead wrong? Addictive like salt & vinegar potato chips or addictive like the stuff that’s in Rush Limbaugh’s medicine cabinet? Discuss.