Your Company Smartphone Scares the Crap Out of Your Boss

Let’s be honest here, how many of you use your work-issued phone strictly for work? Promise I won’t snitch anyone out. Some of you might even be lucky enough to be able to tweak your wallpaper, add apps and get your significant other on BBM for all day sexting without the pesky messaging data trail.

The AICPA’s 2011 Top Technology Initiatives Survey is out and shows that IT professionals’ biggest business technology concern is not that they could be replaced with robots but the proliferation of smartphones and other mobile devices in the workplace.

The 22nd Annual AICPA Top Technology Initiative survey, conducted Jan. 13 to Jan. 26, shows control and use of mobile devices was the No. 1 challenge for IT professionals. The finding was based on responses from nearly 1,400 CPAs nationwide specializing in information technology. In addition to mobile devices, the survey signaled future IT issues will revolve around implementation of touch-screen technology, deployment of faster networks and voice recognition technology.

“The surging use of smartphones and tablets means people are doing business, exchanging sensitive data wherever, whenever they want to,” said Ron Box, CPA/CITP, CFF. “The technology is advancing so rapidly that the capabilities for controlling and protecting the information on mobile devices is lagging behind. What was once as simple as losing your phone, could now create an enormous security risk for organizations.”

Remember back in the day when you might, say, accidentally drop your phone in the toilet at the bar and simply have to worry about recouping your contact list? Now our phones hold pictures, banking information and even client information that is oftentimes carelessly stored on unsecured devices that are taken everywhere. IT professionals can’t be expected to manage the network when the network is in your pocket, and when your pocket sometimes happens to be in the bar (you are a professional, after all).

Some of the top issues identified by CPAs in public accounting included data retention, control and use of mobile devices and privacy.

The complete Top Technology Initiatives list as voted on by CPAs, IT professionals, and others responsible for making or influencing technology decisions includes initiatives and emerging technologies that IT decision makers should be aware of over the next 12 – 18 months.

The Future of Forensic Accounting is Now

Ed. note: Welcome to the first edition of Going Concern’s Guest Blogger series. We’ll be featuring both seasoned and new bloggers to share their views on various accounting topics. If you’re interested in participating, email us your submission to editor@goingconcern.com. Please include “Guest Blogger Submission” in the subject line.

Imagine being able to take tens of thousands of pages of financial data and get it into a database in a matter of hours. Those mounds of paper are quickly turned into something useful to the forensic accountant, without spending hundreds of hours manually inputting the data. Financial data is suddenly transformed and the forensic accountant can quickly map the flow of funaction patterns, create charts and graphs that show entities and transactions of interest, and create customized reports.

Doing things the old way, such a result is only a fantasy. For decades, forensic accountants have spent their time manually sorting documentation, deciding which transactions are important, and doing data entry.

It sounds painful because it is. It takes a long time, there is a high risk of inaccuracy, and there is a great chance that an important transaction will be overlooked.

So if there is technology out there to change all of this (and yes, there is!), why aren’t forensic accountants using it?


The only real answer is that they’re afraid of changing their business model. Most accounting firms charge their clients hourly fees, so they are invested in a business model that is dependent on forensic accountants taking more time to perform work which results in more revenue.

Technology that nearly eliminates the need for teams to spend hundreds of hours analyzing financial documentation is not a welcome addition to the firm; it just causes them to lose money.

Of course, it’s not really true that such advances really cause forensic accountants to lose money. All that needs to happen is firms have to find different ways to bill their clients, rather than simply adding up the time of staff and multiplying by a big number.

In addition to this paradigm shift related to billing clients, technological advances also fundamentally change the way forensic accountants investigate fraud. That makes lots of them (especially the old timers) uneasy. After all, we’ve always done it this way! How can we rely on technology over our own hands and eyes?

Here’s the thing…. those forensic accountants who resist embracing technological changes are going to be left behind. I currently use a proprietary system to complete large forensic accounting engagements, making it possible for me to single-handedly do more investigative work in a few days than a team of 4 or 5 investigators can do in several weeks or months.

This is not a fantasy; it is my reality. And my clients are getting better results much faster, allowing them to plan their litigation strategy much sooner, and ultimately be more successful in finding fraud, defending regulatory actions, and competing in litigation.

Yet I am currently the only forensic accountant in the private sector using this system, or anything like it. The government has been using a similar system for years, and if a client is being investigated by a federal agency in a financial matter, there’s a good chance the government is using the latest technology to aid in their investigation.

The future is not going to wait just because so many forensic accountants don’t want to change how they investigate fraud or earn their money. Those who are unwilling to change are going to be left behind. Those, like me, who want to be on the cutting edge, will make more money and win more interesting engagements that previously may have been too large or complex for me to handle alone.

Tracy L. Coenen, CPA, CFF is a forensic accountant and fraud investigator with Sequence Inc. in Milwaukee and Chicago. She has conducted hundreds of high-stakes investigations involving financial statement fraud, securities fraud, investment fraud, bankruptcy and receivership, and criminal defense. Tracy is the author of Expert Fraud Investigation: A Step-by-Step Guide and Essentials of Corporate Fraud, and has been qualified as an expert witness in both state and federal courts. She can be reached at tracy@sequenceinc.com or 312.498.3661.

Doing It Wrong Twitter Case Study: The Narcissist

Following our previous Doing It Wrong case studies featuring the over-hashtagging accounting firm, the excited newbie and the hyperconnected crack tweeter, we humbly present you a criticism of one of our least favorite Twitter users: the self-absorbed narcissist.


You can spot the narcissist from a mile away by looking for keywords such as “I”, “me” and “myself.” The narcissist doesn’t really try to make it appear as though they are interested in others nor do they tend to share useful information, only their own personal triumphs, opinions, activities and musings. To the self-absorbed narcissist, this is really all that matters.

The self-absorbed narcissist is pretty easy to seduce into doing your bidding by expressing even the smallest amount of interest in their indulgent self-congratulations. This can be accomplished by retweeting their latest announcement (retweeting an announcement with lots of “me” and “my” statements will earn you bonus points in the eyes of the narcissist) and doing so might even get you a retweet yourself.

The narcissist may collect followers like nerds collect World of Warcraft gold and, if excessively narcissistic, will likely follow only 1 or 2 people to prove just how awesome and appreciated they are. To the narcissist, this is a sign of their importance and status in the Twitter community, as who needs communication when you have awesome credentials and incredible talent?

How can you avoid becoming the narcissist? Interact! Congratulate others, encourage your cohorts and share useful links that aren’t just things you’ve written or appearances you’ve made in the media.

How Accountants Can Best Utilize LinkedIn

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight — everything you need to help you prosper and enjoy the accounting profession.

Many people who advocate online networking do so in a generic way that can be a turn-off. They may argue that the same principles apply regardless of our business or professional activities. However it’s long been my experience that accountants are special and need to be addressed differently.

De some other online social media, I actively encourage accountants to register on LinkedIn – even if they intend doing nothing else there. In my view it’s the only online networking site where you can benefit from simply having a decent profile online.


Generally, online networking can only work if you are active and netWORK. This is also true of LinkedIn but, unlike the other sites, it is the only one that people use as a directory to search for someone like you.

This passive approach to LinkedIn may not produce as good results for those who make more active use of its facilities. But for most accountants, it’s better than nothing.

I recently caught up with Mark Perl, one of the UK’s leading LinkedIn advocates and trainers. He also understands accountants and promotes the site as the one place where we should all manage our professional reputations online.

At a bare minimum, Perl thinks all practitioners should complete a LinkedIn profile to help them be found and to optimise their search engine visibility. At its best, the site enables individuals to showcase their specific expertise to attract clients. Perl goes further and claims it is also the most effective business development and client retention resource currently available. Mark Perl and I each have detailed profiles on LinkedIn as do an increasing number of accountants in practice.

Perl comments, “When you know how to use LinkedIn well, you’ll save yourself a ton of time. You’ll walk through open doors instead of making cold calls, you’ll enhance your personal reputation, and the profile of your practice, you’ll access outstanding information and opportunities that you would previously have missed and, ultimately, you’ll increase your revenue.”

I’ve previously identified five ways that accountants can benefit simply from establishing their profile properly on LinkedIn. There are numerous other ways in which you can benefit further if you are proactive on the site. For example, Perl encourages accountants to use their LinkedIn profile and the answers section to set out their specific areas of expertise. He points out that this offers an opportunity to differentiate your firm’s particular values and virtues.

LinkedIn now has over 75 million business people as members and during March this year UK membership rose above 4 million.

For accountants who are keen to grow their practices this is a veritable goldmine of prospects. “The Advanced Search capability within LinkedIn can uncover all the business leads you’ll ever need, within your geographic location, within the specific sectors that are of interest to you, within companies of the size you prefer to approach and with the very name and job title of the decision maker you wish to engage with,” says Mark Perl.

I think he’s also right that LinkedIn is “unsurpassed” for business development. If used properly, it can be far more effective at generating leads than spammy old direct mail/email campaigns and cold-call telesales drives.

Share your thoughts on this topic in the Accounting forum on our sister site, USBusinessForums.

Accounting Tech: CCH Mobile Brings Tax Research to BlackBerry, iPhone

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight — everything you need to help you prosper and enjoy the accounting profession.

CCH’s new application, CCH Mobile, is an extension of CCH’s IntelliConnect tax research platform and makes CCH’s content and tools available via BlackBerry and iPhone.

More than 1,000 professionals attending the 2010 CCH User Conference from November 7-10 in Grande Lakes, Orlando, will preview CCH Mobile. The new app is the latest offering from CCH designed to ensure that CCH resources will be with professionals wherever they choose to work.

“We’re providing an advantage for any professional who needs to conduct business beyond the boundaries of their office,” said Mike Sabbatis, CCH president and CEO. “And while that’s just about everyone, only CCH IntelliConnect customers will have the ability to conduct research on CCH’s premier content from the palm of their hand – anytime, anywhere.”


With CCH Mobile, tax and accounting professionals can access answers and tools on the spot – when meeting in person with clients at remote locations, or whenever they need content quickly, according to the company.

A limited-time free version of CCH Mobile is available. All current IntelliConnect subscribers can download the debut of CCH Mobile at no charge and all CCH User Conference attendees also have access to a preview version of this portable tax research tool.

After downloading the CCH Mobile app to a smart phone, users of the complimentary introductory release will have access to:

• Customized Tax Tracker News
• Primary materials including Internal Revenue Code and Regulations
• Tax tools and calculators
• Smart Charts (depending on IntelliConnect subscription level)

Following the introductory period through mid-2011, additional subscription packages will be offered to suit subscribers’ specific research needs.

Click here for more information and to view a demonstration of CCH Mobile.

About CCH, a Wolters Kluwer business:
CCH, a Wolters Kluwer business, is a global provider of tax, accounting and audit information, software, and services. It has served tax, accounting, and business professionals since 1913. Among its market-leading solutions are The ProSystem fx Suite, CorpSystem, CCH IntelliConnect, Accounting Research Manager, and the U.S. Master Tax Guide. CCH is based in Riverwoods, Illinois. Wolters Kluwer is a global information services company. Wolters Kluwer is headquartered in Alphen aan den Rijn, the Netherlands. Its shares are quoted on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

If Only Clippy Was Here to See This: Microsoft Office Moves to the Cloud

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight — everything you need to help you prosper and enjoy the accounting profession.

Microsoft is beta testing a new subscription-based product called Office 3 following applications: Microsoft Office Professional Plus (Microsoft’s flagship productivity suite, which includes Word, Excel, PowerPoint, and other applications); Microsoft Exchange Online (e-mail, mobile access, contacts, anti-virus, and anti-spam); Microsoft Sharepoint Online (collaboration tool for building public or team-based Web sites); and Microsoft Lync Online (an instant messaging and online meeting tool).

In 2011, Microsoft Dynamics CRM Online will join the above offerings. This is not Microsoft’s first foray into Cloud-based apps. Anyone with a free SkyDrive account can use the Office Web Apps (browser-based versions of Word, Excel, and PowerPoint) and store up to 25 GB of documents online. Further, Microsoft has been offering subscription plans for the Business Productivity Online Standard Suite that has offered a similar mix of communication products sans Microsoft Office.


Anyone interested can sign up for the beta of either the Small Business or Enterprise versions of the program. Those who are accepted into the beta program receive the desktop version of Office 2010 Professional Plus, along with online access to Exchange, SharePoint, and Lync. Once Office 365 leaves beta, the service should be of particular interest to small business owners.

Exchange and SharePoint typically require dedicated servers, which in turn require specialized information technology expertise. These cloud-based versions will enable just about any business to take advantage of these powerful applications for e-mail, group calendaring, and collaboration.

The Small Business plan will cost $6/user/month for 1 to 25 users and will include:

• Office Web Apps
• Exchange Online, including 25 GB mailboxes, and the ability to send 25 MB attachments
• SharePoint Online
• Lync Online
• Support provided via a moderated community forum

The Enterprise plan will cost $24/user/month and will include:

• Office Professional desktop software
• Office Web Apps
• Exchange Online, including 25 GB mailboxes, and the ability to send 25 MB attachments
• Sharepoint Online, including Forms, Access, Visio, and Excel services
• Lync Online
• 24/7 IT-level phone support
• Financially-backed 99.9% uptime service, or, in other words, downtime of less than 9 hours per year

Larger businesses also will be able to subscribe to a kiosk plan that starts at $2/user/month to offer e-mail, SharePoint sites, and Office Web Apps to workers without dedicated computers. An Office 365 for education will be available in the future to help educational institutions provide services to students without maintaining servers.

Many businesses aren’t yet comfortable with having mission-critical applications and data residing in the Cloud, but this combination of low cost and high flexibility might cause skeptics to pause and consider the possibilities.

About the author:
David Ringstrom, CPA, heads up Accounting Advisors, Inc., an Atlanta-based software and database consulting firm. Contact David at david@acctadv.com.

Accounting Tech: Seven Considerations for Laptop Shoppers

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight — everything you need to help you prosper and enjoy the accounting profession.

Laptop preferences often are personal, so consumers should try out a laptop – especially the keyboard and touchpad – before buying it. Consumer Reports says customers should carry the laptop around to make sure it doesn’t feel too heavy or big. The laptop should not feel so hot that a person has to move it off his or her lap while working, and it should run quietly.

The followtures (in alphabetical order) ranked high in tests, as well as by respondents of surveys conducted by a number of technology publications and companies. The laptops mentioned in this article are not endorsed by AccountingWEB.


Battery life

Long battery life is a feature ranked high in many laptop surveys and evaluations. When not plugged into a wall outlet, laptops use a rechargeable lithium-ion battery for power.

According to a recent survey of 776 respondents conducted by Frank Myhr of Berkley, MI-based FHM Technologies LLC, on building the ideal business laptop, long battery life ranked fifth at 76 percent as a feature most desired in a notebook.

According to tests conducted by Consumer Reports, a normal battery provided between two and nearly six hours of continuous use when running office applications. The publication stated that users can extend battery life by dimming the display, turning off wireless devices when not in use, and running only basic applications.

In its inaugural Notebook Decathlon, LAPTOP magazine put 10 notebooks through two battery endurance tests: a MobileMark test (run twice, both, with and without the WLAN receiver on) and a DVD movie test. The Lenovo ThinkPad T43 took top honors with a perfect composite score of 10. Its elapsed time of four hours and 43 minutes far outdistanced the next closest notebook (three hours and 50 minutes). The optional extra-capacity battery on the notebook’s rear panel was the reason for its long battery life, the magazine concluded.

In an evaluation conducted by Digitalversus.com, the 15-inch Apple MacBook Pro was found to have a battery life of nearly five hours.

Display

The size of the screen can be anywhere from 7 to 20 inches. The smaller the screen, the more portable the laptop. A larger screen will be less portable, but easier to use for extended periods, according to a report on Digitalversus.com. Screen quality ranked third at 86 percent in Frank Myhr’s laptop features survey.

LED-backlit LCD is a new display technology that is making its way into laptops. According to Consumer Reports, an advantage of this technology is its more efficient use of power and, as a result, longer battery life.

Consumer Reports ranked several Apple MacBook models, Dell Inspiron I545-012B, HP G70-460us, and Sony Vaio VGN-SR420D/H as having very good displays in its December 2009 issue.

Durability

No matter how careful we are, laptops are eventually going to be accidentally dropped, stepped on, doused, or left out in the car during extreme heat or cold. According to the survey conducted by Myhr, 89 percent of respondents ranked durability as their No. 1 feature.

LAPTOP magazine put 10 notebooks through stress and durability tests in its Notebook Decathlon, including dropping the laptops 10 inches onto a layer of plywood placed over concrete, and spraying the keyboard with water. According to test results, four notebooks survived the stress tests without effort: 15-inch Apple PowerBook G4, Averatec 3360 EH1, Gateway M210XL, and Sony VGN-S360.

Hard drive/RAM

Most laptops come with a traditional 160 to 500GB hard drive, which is where files and programs are stored, although Digitalversus.com says that an 80GB hard drive should suffice for office documents and photos. Consumer Reports recommends paying attention to a hard drive’s speed: 4,200 RPM – while rare – is considered fairly slow; 5,400 RPM is common; and 7,200 RPM is fastest, but costs more. Some laptops can be equipped with two hard drives: solid-state or flash drives.

RAM is the memory the computer uses while in operation, and most brand-name computers have at least 2GB of RAM, according to Consumer Reports. For Windows Vista, users will need at least 1 GB, but Digitalversus.com recommends 2GB. Computers with 3GB can run slightly faster.

Keyboard/touchpad

Many of the respondents who participated in the survey conducted by Myhr commented that the quality of the keyboard is an important feature when buying a laptop. Keyboard quality ranked fourth at 83 percent in Myhr’s study.

Consumer Reports recommends that customers should look for keys that don’t feel mushy, touchpads large enough for your finger to traverse the span of the screen without repeated lifting, and touchpad buttons that are easy to find and press. The touchpad buttons should have a dedicated scroll area.

In its December 2009 issue, Consumer Reports gave the following laptop models very good ratings for keyboard/touchpad: Apple MacBook, Dell Studio, HP Pavilion, Sony Vaio, and Toshiba Satellite.

According to LAPTOP magazine, the 15-inch Apple PowerBook G4 ranked highest for design/keyboard in its Notebook Decathlon based on the laptop’s illuminated keyboard and two-fingered scrolling capability on the touchpad.

Portability

Business professionals are gravitating more toward laptops that are lighter in weight, and that portability has been a key marketing tool for netbook manufacturers. Consumers agree that portability is a great feature, as 60 percent of 600 consumers surveyed by market research company The NPD Group Inc., Port Washington, NY, said that was a main reason they bought their netbooks.

“Retailers and manufacturers can’t put too much emphasis on PC-like capabilities and general features that could convince consumers that a netbook is a replacement for a notebook,” Stephen Baker, vice president of industry analysis at NPD Group, said in a statement. “Instead, they should be marketing mobility, portability, and the need for a companion PC to ensure customers know what they are buying and are more satisfied with their purchases.”

Consumer Reports gave the following netbooks a very good rating for portability: Acer Aspire One AOD150-1165, Acer Aspire One AOD250-1990, Asus Eee PC 1005HA, Asus Eee PC 1008HA, Lenovo IdeaPad S10-2, Samsung NC10-14GB, Samsung N110-12PBK, Samsung N120-12GBK, and Toshiba Mini NB205-N210. Digitalversus.com also gave a high portability rating to the 13-inch Apple MacBook White and the Samsung X360.

Processor

The brains of a laptop are in its processor – or CPU – which performs all of its calculations and has a direct bearing on everything consumers might use their laptops for, according to Digitalversus.com. Laptops generally come with a dual-core processor, such as an Intel Pentium Dual-Core or AMD Turion X2, stated Consumer Reports.

iPad’s Versatility Make It an Essential Tool for Some Accountants

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight — everything you need to help you prosper and enjoy the accounting profession.

With Apple generating much of the buzz, global tablet sales could reach nearly 20 million units by the end of the year, and nearly 55 million units by the end of 2012, according to Gartner Inc., an information technology research and advisory firm. In addition to Apple’s iPad, other manufacturers have developed f the tablet, such as BlackBerry’s PlayBook, Dell’s Streak, and Toshiba’s Journe Touch.

Not without its limitations, the iPad, which is larger than a mobile phone but smaller than laptop and netbook computers, has become rather indispensible for some accountants.


Apple adulation

“I got it because I work here in Arizona but I have 50 percent or more of my business on the East Coast back in Maryland where I originally came from,” said N. Mark Freedman, who has been a CPA for nearly four decades. “I had a netbook but it was too slow. Then the iPad came out and I started looking into it. For travel purposes, it’s phenomenal. It works faster than any computer I have worked with in the past.”

Freedman works off of a Citrix server that stores all of his programs; nothing is stored on any of his computers. He knew a Citrix application was available for the iPad and tested it before purchasing the device.

“By loading in that application, [the iPad] became a PC. I can open up my Citrix server [in Maryland] and use it to get to all my programs. I just couldn’t believe I could get my desktop on my iPad,” he said.

What’s more, Freedman recently purchased the latest generation iPhone, which he is able to use as a mouse when working his iPad.

“I am able to use this thing when I travel. It’s so light,” Freedman said. “When I see clients, I pick up my iPad and everything is there. It works wonderfully.”

Initially intrigued by the iPhone and how Apple devices manage data and information, Kathleen A. Carolin, CPA, of Scottsdale, AZ-based Kaiser & Carolin, P.C., purchased an iPad the day they went on sale.

“I just got done with tax season and had extra money in my bank account so I bought a toy I hoped I could justify buying,” Carolin told AccountingWEB. “I love that little toy.”

What she affectionately refers to as a toy, however, became much more.

“I am using my iPad to take notes at client meetings. It certainly beats walking into a client’s office and trying to hook up a laptop, wait for it to boot up, and then have it block my view of my clients. The iPad is much more unobtrusive,” Carolin said.

“I am able to get my e-mail on the iPad. So, unlike my BlackBerry, I can see attachments in full and living color,” she said. “I use [my BlackBerry] as a phone, but that’s all I use it for now. The screen is so small. Opening attachments on a BlackBerry is nuts. It’s barely worth doing.”

Carolin took her iPad to a recent American Institute of Certified Public Accountants conference in Las Vegas, using it with a wireless keyboard to take notes during three days of seminars. “It’s better than dragging a laptop with you.”

Using an app called LogMeIn, Carolin connects to her office computer with the iPad. “I was talking to an investment advisor and I said, ‘Oh yes I got a copy of that tax return today.’ He asked what that entity owns, so I was able to [access] my office computer and say, ‘Here’s the property that’s in that LLC.'”

Not only is the iPad useful for accounting tasks and handy for reading books and news publications, it also is quite the conversation starter.

“I have met so many people by carrying it with me and reading it at lunch,” Carolin said. “I went to the doctor and the nurse said ‘Oh, I have one of those,’ and we talked about the apps we have.”

Sour Apple

Despite what Apple idolaters might say, the iPad has its drawbacks – at least for accountants.

“I wouldn’t want to use it on a day-to-day basis as a regular computer. It’s a little more cumbersome to work [the iPad] with the mouse,” Freedman told AccountingWEB. “I fully recommend it as a backup, as a secondary computer, as a travel piece of equipment. For travel and going out to clients on a regular basis, it becomes your computer. I would imagine that if someone got skilled enough at it they could use it to perform audits out in the field.”

Freedman added that using the iPad’s virtual keyboard can be a bit problematic as it takes up nearly half of the device’s screen.

Although, the iPad has relegated Carolin’s BlackBerry to just-a-phone status, she said the Apple device isn’t ready to supplant her computer.

“It won’t replace my laptop yet, probably due to the size of it. I do audits and tax returns. If I go out to do an audit, I don’t think it will feel right to me just yet to use it to do Excel spreadsheets,” Carolin said. “I’m not there yet, but I’m not ruling it out, either.”

The Time Wasted Fiddling with Your Smartphone Is Adding Up

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight — everything you need to help you prosper and enjoy the accounting profession.

BlackBerrys and iPhones have become the latest bane for employers concerned about lost productivity, according to Employment Law Advisory Services.

The company reported that its help lines are taking more and more calls from employers worried about the amount of time staff waste playing with their smartphones when they should be working.

Over the past couple of years, employers have equipped their people with phones that let them send and receive emails. Now that worries about productivity are taking hold, one of the common questions is whether taking smartphones away from employees might constitute a change in their remuneration package.


“What started as a trickle is certainly building up to a stream as more and more employers start looking at what they really need from their employers,” said Peter Mooney of ELAS.

“Being able to email staff at seven or eight o’clock was certainly seen as a benefit, but now the phones can do more and more, they are realizing that giving staff such powerful technology has its drawbacks too.”

ELAS estimated that accessing emails on a smartphone typically saves the employer between five and 20 minutes a day, depending on how much time the employee spends out of the office. Time lost to Facebook, Twitter, checking football scores, and so on can amount to 30 to 90 minutes a day.

As well as being a potential distraction for them, staff with expensive phones are also more likely to have their phones stolen, the firm advised.

In the past year or so, social networking sites were employers’ biggest online bugbear and this concern was addressed by a range of web monitoring and blocking programs. But companies that restrict staff Internet access through computers are finding it harder to control staff surfing habits on their mobile phones.

According to Mooney, downgrading an employee’s phone from a smartphone to a standard handset does not constitute a reduction in their overall package.

“Because most companies’ IT policies state that any technology staff have is for business not personal use, then it is no loss of benefit to take that away,” he advised.

Share your thoughts on this topic in the General Business forum on our sister site, USBusinessForums.

This article originally appeared on our sister Web site, AccountingWEB.co.uk.

How Much Time Is Too Much Time to Spend on Social Media?

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight–everything you need to help you prosper and enjoy the accounting profession.

It’s likely that your employees spend a sizeable percentage of their time using social media. As work/life balance continues to blend into one homogenous string of activities, social media activity is happening in your workplace whether you realize it or not.

But isn’t social media just a big waste of time?

It can be, but lumping all socito the same unproductive bucket is unfair, and also unwise. Social media can be an effective tool for many key business activities – including business development, client retention, and employee retention and recruitment.

Because platforms like Facebook often blend personal and business colleagues, it’s very challenging to set black and white rules when governing the use of social media.


Free reign on social media = Trust

At Chrometa, we take a mostly laissez faire approach to our employees’ use of social media, with no official policies or restriction on what employees are allowed to do. I know this thinking is counterintuitive to what many accounting and consulting firms believe, but I think this boils down to a control issue more than anything else. It’s sort of similar to being told as a child not to get into the cookie jar. If firms set up policies dictating certain actions, employees are more likely to violate these policies if they feel they can get away with it without being noticed.

Each of our employees is encouraged to set up and maintain a presence on “The Big 3” social media channels – Twitter, Facebook, and LinkedIn. Their participation levels, on the other hand, are completely up to them. A couple of our employees really enjoy and benefit, both personally and professionally, from their time on Facebook and Twitter. Ironically, our chief technical officer generally dislikes social media and personally avoids it.

At the core of our free reign is trust. We trust that our employees are 100 percent devoted to the success of our company, mission, and brand. As a result, I have complete trust they will not represent us poorly; to do so would be like representing themselves poorly. This level of trust is only possible if an employee does completely self-identify with his or her job and firm.

How much time is too much time?

I personally have spent too much time on many occasions on the Big 3 and blogs, as well, without achieving what I’d consider a reasonable ROI on my time. Going forward, I know I need to more accurately gauge the amount of time I should spend on each medium.

It’s not completely fair and accurate when people proclaim, “Twitter is a complete waste of time” because they probably just don’t understand what it can do. Twitter can be a drain, but it also can be useful if used properly and marketed to your stakeholders. Like anything, if you spend too much time on Twitter, you can end up wasting a lot of time if you don’t use it wisely.

How-much-time-too-much-time is something everyone must figure out for themselves. I give our employees the leeway to decide how much time is too much. I know they honestly want to be productive and perform their roles to the best of their ability. Because I know this, I find it’s better if they figure out these types of limits and best practices themselves, instead of having them come as edicts from above.

It’s About Time is a series of articles devoted to practice management techniques that focus on efficiency and productivity.

About the Author:
Brett Owens is CEO and cofounder of Chrometa, a Sacramento, CA-based provider of time-tracking software that records activity in real time. Previously marketed to the legal community, Chrometa is branching out to accounting prospects. Gains include the ability to discover previously undocumented billable time, saving time on billing reconciliation, and improving personal productivity. Owens also is blogger and founder at CommodityBullMarket.com and ContraryInvesting.com, as well as a regular contributor to two leading financial media sites, SeekingAlpha.com and BeforeItsNews.com.

Five Ways Windows 7 Will Make Your Life Easier

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight–everything you need to help you prosper and enjoy the accounting profession.

Beyond the world of Windows XP, there lies a new age in computers. When the time comes for you to switch to Microsoft’s newest operating system, 7 will be waiting for you with enhancements that will make your transition extremely pleasing.

No need for overly pricey third-party software; these enhancements come ready out of the box and pack a punch that will make you wish you had switched to 7 sooner.


Jump ListsWindows 7 makes it easy to access your most used documents, spreadsheets, Web pages, and media. Simply right click on an item in your task bar and a list of your most recently used items will appear in a popup window. You also can pin documents, much like a bookmark, and your document will always be listed in the jump list, ready to open with a simple click.

Snap – Making two applications align on your screen is no longer a hassle. With Windows Snap you can drag the windows to the left or the right of the monitor, and the applications will simply and easily be aligned on your screen. You also can drag a window to the top of your screen for easy maximizing. This feature is incredibly useful while dragging applications from one monitor to another.

Shake – If you ever get distracted by countless number of open applications on your desktop, with Shake, you can click and hold on any of the applications’ task bar, shake your mouse around, and all of your other applications will magically minimize. If you want to restore the applications, click on your open application, and just give it another shake. The windows will reopen.

Location Aware Printing – Have you ever taken your office laptop home, tried to print that one file you needed only to realize that you accidentally tried to print it to your office printer? With Windows 7, when your computer changes networks from home to office or office back to home, your computer will remember what printer you last used at each location and will automatically default to that specific printer. You won’t have to waste time changing your default printers.

Windows Touch – With the rise of touch screen electronics, Windows 7 comes equipped to work with touch screen computers and monitors. Not only does this feature work with single touch monitors, Windows 7 comes equipped with multi-touch, for very simple and very easy navigation around your computer. You can fly through your applications, photos, and media all with just a touch.

About the author:
David Rowe is a managed services consultant at Xcentric, which specializes in Cloud Computing and IT consulting for CPA firms. Rowe graduated from the University of Georgia in Athens, GA. He can be reached at (678) 297.0066 or at info@xcentric.com. Follow Xcentric at xcentric.com/blog and www.twitter.com/xcentric.

Future Accounting Firm Tools? BlackBerry’s PlayBook Will Challenge iPad

The following post is republished from AccountingWEB, a source of accounting news, information, tips, tools, resources and insight–everything you need to help you prosper and enjoy the accounting profession.

As iPhones continue to impinge on traditional BlackBerry territory, Research in Motion (RIM) is countering with a competitor to Apple’s famed iPad – a tablet known as the PlayBook will be released in early 2011.

Geared toward business users, the PlayBook will serve as either a standalone device, or a larger screen for a BlackBerry smartphone. Users will be able to access any information on their BlackBerry smartphone, such as e-mail, calendar appointments, and documents, interchangeably on either device.


Internet access is available via WiFi or by sharing the wireless data service plan of a BlackBerry. Unlike the iPad, the PlayBook will offer full support for Flash, which means users won’t have to jump through hoops to view YouTube.

At nine-tenths of a pound, the PlayBook is smaller and lighter than an iPad. Current iPads don’t offer built-in cameras, but the PlayBook will have dual high-definition cameras facing front and rear to allow video recording or video conferencing.

The PlayBook is compatible with BlackBerry Enterprise Server, and offers secure corporate data access. Video playback will be available at 1080p, along with support for MPEG, DivX, and WMV formats. The PlayBook will use the new BlackBerry Tablet operating system, which includes full multi-touch and gesture support.

The PlayBook will ship with a 1 GHz dual-core processor, and will have four times the onboard memory of an iPad (1 GB RAM in a PlayBook versus 256 MB in an iPad). The operating system allows for full multitasking, meaning users won’t have to pause or shut down one application to launch another. The PlayBook will have a standard microUSB and micro HDMI ports, and the 7-inch screen will offer a screen resolution of 1024 x 600.

RIM has not yet announced pricing, but some analysts expect the PlayBook will be offered through the cell phone carriers that sell BlackBerry smart phones. Others expect that the PlayBook will retail for approximately $499, which is the same as an entry level iPad.

About the author:
David Ringstrom, CPA, heads up Accounting Advisors, Inc., an Atlanta-based software and database consulting firm. Contact David at david@acctadv.com.