John Veihmeyer Wants to Know: How Can KPMG Become a More Awesome Place to Work?

‘Cause – DAMN! – it’s already pretty solid, right? Sure, Irish football isn’t having the best of seasons but JV isn’t going to let that perpetual disappointment keep him from making the House of Klynveld even better than it is already.

Please Complete the 2010 Employee Work Environment Survey

A Message from John Veihmeyer and Henry Keizer
October 11, 2010

Today is the start of the 2010 Employee Work Environment Survey, which gives you the opportunity to provide us with your frank and direct feedback about the KPMG work experience. Please take the time to participate in this important survey. We are interested in both our strengths and our weaknesses, and we are especially interested in your ideas about how we can become a better place to work and a higher performing organization.

2010 has been a pivotal year. We have aimed to take advantage of market opportunities that have emerged in the wake of the economic crisis while renewing our commitment to our Employer of Choice initiatives. We see great opportunities in the marketplace in the year ahead and our partners are focused on growth—and that combination causes us to be very optimistic about the future. But we also understand that the business climate continues to be challenging and we’re all working extremely hard to meet our goals. Thus, your feedback is especially important as we assess our progress and ensure we are focused on the most important issues.

We are proud that KPMG continues to be recognized externally as a great place to work. We have earned designations on prestigious rankings such as FORTUNE’s 100 Best Companies to Work For, DiversityInc’s Top 50 Companies, and Training magazine’s Top 125. While this external recognition is significant, most important to us are the views of our people.

Please use the log-in information below to access the survey between now and Monday, October 25. Your responses will go directly to our external survey vendor for tabulation and will remain anonymous and confidential. Key results will be shared with all employees later this year.

Note: At the end of the survey you will have an opportunity to enter a drawing in which five randomly selected respondents will receive a $200 American Express gift card. See the survey site for instructions

We humbly suggest you crtl+c, crtl+v your responses from the survey in the comments below to best ensure that they get read by the KPMG Internet reputation team. Keep it honest.

Michel Barnier: The Big 4 Audit Model Is a Failure

Okay, those weren’t the EU financial services commissioner’s exact words but you get the sincere impression that he’s had it up to his silver coif with how things are going.

“The crisis highlighted failings in the audit sector,” Barnier said today. “These need to be explored and we need to see what improvements can be made. I believe it is important to approach this discussion in a frank and open manner. No subject should be taboo.”

Right! No subject is off limits. So what will be discussed? Well, for starters this Big 4 thing has to stop. The Telegraph reports, “If one of the Big Four – PricewaterHouseCoopers, KPMG, Deloitte and Ernst & Young – were to collapse the Paper suggests it could create systemic risk for the financial markets.”

Secondly, the notion of independence and “putting shareholders” first is a sham. ‘Berg reports:

Restrictions on auditor choice may reduce “distortion within the system” caused by auditing firms acting in the interests of their clients rather than shareholders when compiling reports on a companies’ financial health, the commission said in a report outlining possible measures.

[…]

The commission said it’s also considering rules that would force companies to change their auditing firms after a fixed period of time.

Forcing companies to rotate their auditors would “enhance the independence of auditors” and “operate as a catalyst to introduce more dynamism and capacity into the audit market,” the commission said.

Lastly, can a Frenchman get some choice up in this mofo?

The top four accounting firms have a market share of about 90 percent in the majority of EU member states, according to the commission’s report.

“The market appears to be too concentrated in certain segments and deny clients sufficient choice when deciding on their auditors,” the commission said.

Barnier isn’t asking for a full-blown cafeteria but for crissakes, the choices right now are chicken, chicken, and….chicken. Sure, they might have slightly different recipes (e.g. KPMG a little spicy/sweet, PwC is in a cream sauce) but it’s all chicken. And Barnier HATES chicken.

Companies May Lose Right to Pick Auditing Firms Under European Union Plans [Bloomberg]
EU markets chief Barnier plans radical overhaul of audit industry [Telegraph]

Deloitte’s Sharon Allen Never Misses Date Night, Discovered Early on That She Wasn’t Meant to be a Car Hop

The L.A. Times ran a brief sit-down with Sharon Allen, the Deloitte Board Chairman (her preferred term) over the weekend and it has the typical clichéd whathaveyous about her background – education is important; her great-grandmother was an early role ght-talker, values are important, yada yada yada.

Anyway, despite those snoozy details, there are a few interesting bits to share including that she doesn’t live in New York (gasp), everyone in her entourage is in a different city and some profound insight into differences between her home state – Idaho – and her current state:

The former Midwesterner chooses to live in Pasadena instead of New York, where Deloitte maintains its headquarters. “California is quite different when you think that the whole state of Idaho has [1.5] million people,” Allen said [WOW!]. She’s lived in Southern California for years. Before being elected chairman, Allen was based in Los Angeles as Deloitte’s managing partner for the Pacific Southwest region. Technology and careful coordination allow Allen and other members of her team to live across the map: Her executive assistant is in Portland, Ore.; her chief of staff lives in New York; and her speechwriter is in Charlotte, N.C.

For now, let’s just say for the sake of argument that the head of the largest professional services firm on Earth can live somewhere other than New York. We realized that for a lot of you this is contrary to everything you stand for but apparently Deloitte is pulling it off.

As for her childhood, Sharon gave the more physical labor intensive and service industry path a shot but soon discovered that agriculture nor a career on roller skates were in her future:

She worked for a time on the farm as a kid and then as a car hop in high school, but said she lacked talent at both. “I learned very early that I wasn’t very good on the farm,” she said. “And as a car hop, I dumped an entire tray of soft drinks into someone’s car once.”

As for how she got hooked on accounting, it was like smack for her. One taste was all it took:

[H]er roommate was an accounting major and talked her into dipping a toe into the business world. “I was hooked from the time I took the first class,” she said. She switched her major to accounting soon after.

And she managed to resist the 1970s accounting firm boys’ club:

Allen was often the lone female in her accounting courses. The trend continued once she started at Touche Ross, a predecessor to Deloitte. Allen turned it to her advantage. “People found a way to recognize and notice me,” she said. “While being a woman in a predominantly male profession early in my career, it would have been easy to adjust my style and focus on doing stuff like the men did. I learned I could be successful by doing it my own way.”

Without more details, it’s difficult to determine what she means by “doing it my way.” It’s unlikely that they were asking her to pee standing up. Or that they expected her to go bald, like some people.

Now that she’s a bigwig at a Big 4 firm that has to jet all over the world doing…things, you might think it would be easy for her to forget where she came from. NOPE! No matter where she is, Sharon is always back in SoCal for Friday date night to make sure the man of the house isn’t just lying around, letting himself go while she’s out moving and shaking:

Friday date nights are sacred. No matter where Allen is in the world, she places top priority on flying home every week to spend time with her husband, Rich (they’ve been married for 38 years), who was also her high school sweetheart.

In other words, she’s heading back home to ensure that Richard chases off the freeloading friends and babes that are hanging out at the manse all week. Or maybe it’s love. Either way, it sounds like she runs a tight ship.

And no doubt, that obsession/love translated into something that helped SA become the highest ranking woman at a Big 4 firm. An impressive feat no matter where you stand. But frankly, from Deloitte’s perspective, she’s the most visible leader that’s not pulling a Costanza. You can’t put a price on that.

Accounting for her success [Los Angeles Times]

Bedbug Scare at KPMG’s New York Office?

Summer of 2010 had its share of gripping stories: Islamic community centers, “pink-faced halfwits” whipping the masses into a frenzy, Lindsey Lohan.

All of these stories grabbed ahold of American’s two-second attention span far longer than you would expect. But the thing that really transfixed the nation was a tiny insect that was, as one time, merely a fun game for kids to play so their parents could smoke grass in the basement. BEDBUGS.


With all the bedbug hysteria that’s been going on, we’re surprised that we haven’t ANY news about accounting firms having their offices invaded with bedbugs. Finally, we’ve gotten word of what probably amounts to just a scare at KPMG in New York.

We were tipped off this morning to the news that there was a “bed bug issue” over the weekend at one of the KPMG’s offices in New York. We asked around and discovered that the “issue” was at the 345 Park location and that “only one bedbug” was found. Everything that has happened since then have been “precautionary measures.” This no doubt involved scores of people crawling around with magnifying glasses until the bedbug dogs could be called in.

A message and voicemail left with KPMG spokesman Dan Ginsburg had not been returned at the time of posting.

Of course, the real concern is that if there’s one bedbug, there are likely more. And in New York, there have been no shortage of bedbug cases including at the nearby MetLife Building. So far nothing we’ve heard indicates that it’s a full-blown infestation over at 345 Park but do get in touch if you hear more.

Let’s Speculate About: The Oddly Similar Logos of PwC and The Gap

Last month we learned about PwC’s new look to welcome that portrayed beauty and majesty of autumn. That and it reminded us something that Harry Pitfall might encounter if aliens landed.

Anyway, people have their opinions on the new look and Bob Moritz is okay with that as long as it doesn’t concern the color or shape.

The latest twist in this seemingly unending logo-mama drama was brough to our attention by a reader who saw an eery resemblance between PwC pwc’s new look at the new look of recently rebranded and ridiculed retailer The Gap.

Caleb,

Does is strike you as odd that soon after PWC changes their logo the GAP changes theirs to a similar style? Although Deloitte is currently GAP Inc. auditors, the company may be opinion shopping. Changing the company logo to look like their would be auditors’ is a surefire way to get the desired opinion.

This may be a total coincidence. However should GAP grab headlines in the style of the Universal Travel Group and hop over to PWC, at least now you won’t be surprised.

Our reader brings up an excellent point. We admit that the new logos aren’t identical but there’s more than a slight chance that they are brothers from another mother. So what’s the deal here? Maybe it is a coinky-dink. But then again, you would think that the cheap denim, khakis and plain t’s business would be thriving in this economy. If our reader is to be believed, Gap may be trying to find an auditor that’s willing to look the other way on [ideas on financial reporting chicanery are welcome]. And it just so happens that a certain professional service provider has also been recently taken some heat for their rebranding.

The only thing we can be sure of is that if Ernst & Young is serious about their makeover, they should resist the temptation to stick with squares.

Like we said, the motives here are not obvious and it’s imperative that we get to the bottom of this mystery, so that involves getting your ideas. Nothing is too crazy.

Will Ernst & Young Be the Next Firm to Get a Makeover?

[caption id="attachment_18945" align="alignright" width="150" caption="No more square?"][/caption]

It sounds like it!

Judging by the article over at Marketing Week ideas are being kicked around and since Audits the Emmys!” Perhaps, “Zitor works for us!” Or simply, “Our opinion indicated that Lehman’s financial statements for that year were fairly presented in accordance with GAAP!”

Even a more important questions – should they incorporate a mascot? Maybe an E&Y Phanatic? A live animal may do the trick. Or this.

Let’s hear some ideas.

Ernst & Young looks to stand out among “big four” [Marketing Week]

Jim Quigley Believes That ‘A Sustained Recovery Has Begun’

That’s what he told Fox Business Network anyway. He doesn’t stat it explicitly but Quigs is probably referring to his Big 4 and professional services brethren.


Not exactly sure why JQ thinks we aren’t headed for a double-dip after Team Jehovah gave the ‘fairly bad’ to ‘very bad’ outlook.

Is he still riding high on the biggest of the Big 4 news? Discuss.

PwC Partner Desperate for Courageous Pianist Has Prayers Answered

It was only yesterday that we learned about a PwC partner that was thrown a curve when their regular pianist up and cancelled for a Monday night fiesta. The partner, not wanting to disappoint/disgust his guests, challenged everyone he knew to find the stones to stand up and say, “Yes, I play piano and I am courageous and I will dazzle your guests and be ‘well fed’ in the process!”

Frankly, we had our doubts this would get pulled off. Fortunately for this partner and his guests, a small miracle occurred:

. . . and the answer is, we’re courageous and talented! I received quite a few offers from people willing to play or with ideas on friends or relatives who could possibly help us out. More importantly, we received a number of replies from people simply stating that they wish they could help out and that they wish they had maintained their piano studies. So, what should we make of this little episode in our lives here at PwC? First, it is a reminder that at PwC we act like family and help each other out.

Second, it is a reminder that we have many courageous people who are willing to step up to a challenge. In a later note, I will highlight some of the individuals who responded and volunteered. In today’s note, I simply want to highlight the contributions of Craig Wilderman, the individual chosen to play last night. Craig played beautifully despite the fact that he hasn’t been playing regularly in recent times. Craig displayed an ability to jump from music genre to music genre — he was actually quite impressive. Perhaps the final message I have for you today is that when you can steal a moment or two away, it is probably a good idea to rekindle old passions and hobbies. I believe that Craig found sharing his piano talent with us last night to be very personally rewarding as well.

First, how annoying would it be to read the emails from “people simply stating that they wish they could help out and that they wish they had maintained their piano studies.” Save it people. What you’re really saying is, “I can’t play a lick but I would if I could and I thought you should know that!” You’re wasting the man’s time. He needs talent, not your bullshit excuses about how you quit when you were a junior high.

But luckily there was a real hero in the mix. We did some snooping around and found a Craig Wilderman on LinkedIn who is in the vicinity but his keyboard talents are not anywhere on his profile. We felt confident that we had our man and we tried shooting him an email to get the scoop on 1) songs played – did he take requests? 2) the hottie situation 3) was he, in fact, “well fed” 4) what form the “external gratitude” has taken so far.

But the most important question for Craig is, is he considering leaving the confines of his cube to go on the road to provide his talents for other partners desperate for in-home talent at a modest charge? It sounds as though he could make a run at it but maybe he just needs some encouragement. We say, go for it Craig. We can’t bankroll you but are more than happy to provide moral support.

Deloitte Is Officially The Biggest of the Big 4, Says Deloitte

Figuring that it couldn’t trust any of its direct competitors to call this one, Deloitte announced today that it is officially the biggest of the Big 4.

Deloitte Touche Tohmatsu Limited (DTTL) is proud to announce that its member firms have risen to become the largest private professional services organization in the world for the first time in the organization’s history. With this milestone, Deloitte surpasses all competitors in the private professional services category to become the market leader based on revenue and headcount. As of the fiscal year ended 31 May 2010, Deloitte had aggregate member firm revenues of US$26.578 billion (US$26.6B) and employed approximately 170,000 people worldwide, including nearly 35 percent in priority markets.

Even though it’s against our natural inclination, we decided to fact check this little stat. Jumping over to PwC’s newly official rebranded site we added up the aggregated revenues by region to discover total revenues for P. Dubs of US$26.569 billion. That’s a difference of $9 million and some change. The proverbial photo finish.

As you can imagine, Jim Quigley and crew are pretty amped about the situation, even though this was never their goal:

“When Deloitte Haskins & Sells and Touche Ross & Co. merged in 1989 to form our modern organization, we were the smallest of what was then the Big Eight. Over the years, our goal was never to be the largest—we have always aimed to be the best, to be the standard of excellence,” said DTTL Global CEO Jim Quigley. “Deloitte professionals have pursued that goal by consistently delivering high-quality, world-class client service and demonstrating a strong focus on responsible business practices. Their commitment and dedication to living our values-based culture have transformed Deloitte into the world’s number one private professional services organization. This is a defining moment in our history.”

In other words, “Shucks, guys. We weren’t trying to be numero uno, it just kinda worked out that way. But DAMN, does it feel good or what?”

And this momentous occasion wouldn’t be complete with a little twist of the knife. Apparently Deloitte got so close that they ended up just wanting it more than the rest of the firms out there:

Over the years, Deloitte has consistently closed the gap and widened the lead among its major competitors. In fact, over the last five years, Deloitte was the fastest-growing private professional services organization based on total revenue among the Big Four. During the period from 2005-2009, Deloitte outgrew its peers by 2.7 to 3.3 percentage points annually. The organization has achieved its leadership position through a combination of organic growth, strategic acquisitions, a focus on quality, and bold investments in priority and emerging markets.

Of course it helps that the consulting business is still in-house but hey, no need to mention how the sausage is made, amiright? And who knows, PwC could always bounce back in FY2011 or maybe E&Y and KPMG will start courting each other again to create a super-firm. Okay, that last one is a stretch but we’re hoping for some surprises.

Deloitte ascends to become the largest private professional services organization worldwide [Deloitte]

Big 4 Firms Score Perfect on 2011 Corporate Equality Index

Yesterday The Human Rights Campaign Foundation released their Corporate Equality Index for 2011. If you’re not familiar with the survey, it “assesses American workplaces on lesbian, gay, bisexual and transgender equality.”

We’re happy to report that the Big 4 are perfectly gay friendly which probably surprises no one (or not?). The firms go to great lengths to be inclusive, especially in public eye and a ranking like the HRC’s is a perfect opportunity to call attention to their efforts.

This is the ninth year for the survey and its largest – with 844 companies being rated. Scores are determined based on the following criteria:

Criterion 1a Prohibits Discrimination Baation (15 points)

Criterion 1b Provides Diversity Training Covering Sexual Orientation (5 points)

Criterion 2a Prohibits Discrimination Based on Gender Identity or Expression (15 points)

Criterion 2b Provides Diversity Training Covering Gender Identity OR Has Supportive Gender Transition Guidelines (5 points)

Criterion 2c Offers Transgender-Inclusive Insurance Coverage for at Least One Type of Benefit (5 points)

Criterion 2c+ Offers Transgender-Inclusive Insurance Coverage, Including Surgical Procedures (4 )

Criterion 3a Offers Partner Health Insurance (15 points)

Criterion 3b Offers Partner Dental, Vision, COBRA and Dependent Coverage Benefits (5 points)

Criterion 3c Offers at Least Three Other “Soft” Benefits for Partners (5 points)

Criterion 4 Has Employer-Supported Employee Resource Group OR Firm-Wide Diversity Council (15 points) Would Support ERG if Employees Express Interest (half credit)

Criterion 5 Positively Engages the External LGBT Community (15 points)

Criterion 6 Responsible Citizenship Employers will have 15 points deducted from their score for a large-scale official or public anti-LGBT blemish on their recent records (-15 points)

Big 4 spin-off Accenture also scored a perfect 100 while Capgemini scored a 60, receiving no points for any of the #2 criteria or criterion 5. We took a quick glance through and didn’t notice any more accounting firms, although McGladrey parent H&R Block is on the list, scoring at 65, missing on criteria 2a, 2c and 5.

This seems like a pretty easy diversity win for most firms. Prohibiting discrimination is a piece of cake (enforcing it is another discussion) while providing training and benefits is simply good business. Likewise, if a company has an “employer-supported resource group” or “diversity council,” engaging the LGBT community should be a natural progression.

Where firms may get tripped up is the “Responsible Citizenship Employers” criterion. “[A] large-scale official or public anti-LGBT blemish” consists of the following:

Scores on this criterion are based on information that has come to HRC’s attention related to topics including but not limited to: undue influence by a significant shareholder calculated to undermine a business’s employment policies or practices related to its LGBT employees; directing corporate charitable contributions to organizations whose primary mission includes advocacy against LGBT equality; opposing shareholder resolutions reasonably aimed at encouraging the adoption of inclusive workplace policies; revoking inclusive LGBT policies or practices; or engaging in proven practices that are contrary to the business’s written LGBT employment policies.

While it isn’t likely that any firm would fall victim to this, law firm Foley & Lardner was dinged for representing clients that opposed gay marriage even though they provided many services to many LGBT causes.

As much as we don’t like it, bigoted, well-funded nonprofits need professional services and they pay accounting firms lots of money to provide them with services. As of now, the HRC doesn’t seem to be holding that against professional services firms but this is a divisive issue, not matter how you slice it. And until total equality is achieved, the HRC will likely keep a close eye on companies that assist groups it opposes.

Workplace Equality Takes Center Stage with Record Number of Companies Rated in HRC’s 2011 Corporate Equality Index [HRC]