Higher-ups at Deloitte Aren’t Sure Why Employees Are Still in ‘Shock Mode’ From the Last Few Years

All the good times at the Deloitte – Jim Quigley on the teevee, surprise raises, leaving PwC in the dust – hasn’t gotten green-dot morale to acceptable levels.

Accordingly, some of the senior partners in the advisory practice have taken it upon themselves to remind everyone how things are turning around.

From a green-dot familiar with the situation:

There has been an up-tick in senior partner communication recently – mostly in the form of mass e-mail communications, published “Your Questions Answered” videos and in-person “Straight-Talk” sessions – seeming aimed at reassuring the masses that Deloitte’s on its way to the promised land. The message is pretty clear that we’ve survived the recession, are hiring like crazy, are bringing in new business at a solid clip and that we’re spanking our competition (i.e., need to look into the rear-view mirror to find PwC and gang).

This, of course, is in contrast to what we in the trenches feel; that our compensation isn’t mirroring our level of output, that we can’t staff engagements because we don’t have enough resources and that all of our friends are leaving for our competitors. This disparity is acknowledged by the partnership; and at least at one straight talk session, we were told that they can’t figure out why we don’t see the light. It was then proposed that we’re still in “shock mode” because of the last few years; but this observer thinks it’s more that we’re working so hard to produce results for the partners that we can’t see the light because the only free time we have is the few hours of twilight that exists each day – and that’s for sleeping (or other creative stress reducing activities ).

Btw, not sure what you’re hearing; but in my group-region alone, I know of 8 people who have left in the last month (the group-region is about 120 people).

Okay then – so it boils down to either being in “shock mode” or your terrible attitude. Share your position on the matter and what camp you fall into below.

Some People Are Wondering When/If KPMG and Ernst & Young Will Ante Up

From the mailbag, courtesy of an E&Y senior associate:

I work for EY. Roommates are Deloitte and PWC. I’m hearing from the PWC employees that in addition to a holiday bonus, as well as a March compensation adjustment similar to Deloitte’s, PWC is also giving their employees the last two weeks of December off without requiring them to use their vacation days.

Thoughts on whether EY or KPMG will ante up? Hot topic at my client site today as you can imagine 🙂


Before we get to E&Y and KPMG, it should be noted that PwC is really playing hardball here. A quick recap:

Mid-year bonuses that include an option for an iPad. Steve Jobs hater or not – that’s a cool bonus.

• Rumors of poaching seniors in Chicago and New York.

• New Yorkers given the option to shovel Thanksgiving sustenance at a Manhattan location to be named later (btw, we really want to know where, so get in touch with details when known).

• iPhones are now available and Christmaskuh festivities return.

Now there are rumors of a merit increase in March and two free weeks of time off? This is quite the run of employer gratitude. We won’t say “unprecedented” but it is an impressive show of generosity.

Maybe PwC has gone on this offensive because they had a kick-ass first quarter. Or maybe it’s because they lost the number one spot to Deloitte and they still want everyone to know that they’re still capable of equating love with money. OR maybe they’re trying to make people forget about Logogate. Whatever the motivation, the firm is throwing money around with the gusto of Charlie Sheen and they are getting a relative amount of attention for it.

Now, then – Ernst & Young and KPMG. Maybe these two firms are spreading the wealth on the Double-DL but if not, TPTB have to be aware of the what the competition is up to. If not, maybe someone should clue them in. Regardless, there has to be heat to act in some way.

One explanation for the House of Klynveld is that the fiscal year just ended, so it is too early for leadership to communicate “the great first quarter,” thus rationalizing a mid-year bonus. If KPMG comes out to soon with the news, they risk the “Monkey see” effect.

As far as E&Y is concerned, we’re stumped. They have the same fiscal year as PwC and should have a pret-tay good idea how Q1 went. Now that PwC has made the first move, any action by E&Y is going to look reactionary .

So for the E&Y and KPMG crowd – you clearly have some expectations for something but are you hearing anything about mid-year bonuses or will the belly aching continue into the holidays? Discuss below and get in touch with details.

The Latest Results from the Deloitte Mid-year Salary Adjustment

Deloitte Raises 2.0 rolls along with the latest news from New York and Cleveland. Continue to keep us updated.


New York:

I am a senior at Deloitte based in New York.
Our engagement partner and I had a brief meeting- a 8k raise for seniors.
The second year was told a $5k raise for his level.
My manager also spoke to a partner and was told a $6k raise.
Nothing for new hires and senior managers.

There will not be a retrospective adjustment to pay us more for the past two months as if the increase happened in end of August.
The increase is effective starting 11/1/2010, meaning the first paycheck to reflect the increased pay will be 11/12/2010.

Cleveland:

1st years – $0
2nd years: $2,500
All seniors: $4,000
All Managers (excluding sr. managers): $3,000
Sr. Managers and up: $0

UPDATE – Friday circa 12:50 pm:

The latest from Houston:

2nd year: $3,500
Seniors: $5,000
Manager:$6,000

Some Early Returns From Deloitte Salary Adjustment 2.0

As you’re no doubt aware, last Friday Deloitte made the announcement that the market for audit salaries had been misunderestimated and a second adjustment was going to be communicated to opiners this week.

Checking with a source inside Deloitte, we’ve heard some of the preliminary returns:

I have heard rumors of 5k in Hartford and 4k in Chicago for Seniors. But nothing to prove them out. The general range I have heard though is 2kish for 2nd years and 5k for seniors.


No word at at this point on what managers are receiving, so if you’ve gotten the news, let us know below.

The question now is – was all this hoopla worth it? Granted it’s early but if the range is in the ballpark, there’s likely a few people that are simply, “meh.” On the other hand, maybe if you got called in for another meeting to be told that you’re getting an extra $2k – $5k you might be really flippin’ stoked. However, many people will likely remind you to get some perspective.

Either way, the tax practice is feeling short-changed and advisory is too busy rolling around in their cash-filled bathtubs to care.

Discuss the situation at present and keep us updated with the adjustment news just as soon as your sit-down is over.

UPDATE – 12:45 ET: This just in:

Deloitte experienced assistant from South Florida – $2k for audit assistants, $5k for seniors.

total raise for the year with comp adjustment – 8%. Could be better but could be the original 4% I got in August…

UPDATE – crica 2 pm ET: The latest:

Miami: 2nd years: $2k, Seniors: $5k
Parsippany: 2nd years: $5K Seniors: $8K Managers: $6K

Compensation Watch ’10: Deloitte Wants to Keep Up with the Joneses

Or the Kylnvelds, Ernsts, Coopers (aka “c”). Take your pick.

From the mailbag:

All staff just received a voicemail from the firm stating that they will be performing a salary adjustment for all staff 2nd year through manager as they have realized the marketplace is providing different salaries than expected and would like to stay competitive. No word on amounts, one on one meetings with partners are occurring in the next week.


This little Friday Surprise was brought to you by Carlos Sabater (listen to the full message below) and the salary adjustment will be for audit professionals only. We’ll definitely be interested to hear what comes out of the meetings next week so keep us updated.

Reactions welcome.

Listen to voice message here

Unfounded Rumor of the Afternoon: PwC Courting Deloitte Employees in Chicago, New York

From the mailbag by way of a Deloittian in Rahmville:

[O]ur PPD (Principal, Partner, Direct) group has received word that PWC is going to send recruiting letters to every [Financial Services Industry] senior in the Chicago and New York offices. Apparently the letter states PWC is willing to offer $15,000 more than what Deloitte is paying.

The PPD group had a meeting with all of the FSI managers in Chicago yesterday regarding this situation. On top of that, all Seniors in FSI received a meeting request today from the PPD group. The meeting is schedule for Monday morning and according to the managers, the topic of dicussion is going to be these letters. Now I can’t speak for anyone in New York but in Chicago the PPD group is not taking this lightly. Word as it that one of our senior ranking partners actually called over to PWC. Again this is all a rumor, I have not seen one of these letter but apparently one of our partners said he/she has.

If you happen across this letter, do share it with us.

Earlier:
Experienced Recruiting Amongst The Big 4 Gets Aggressive

Attention Emerging Hedge Fund Managers: Deloitte Is Ready to Serve You at Your Beck and Call

Fancy yourself a savvy investor? Are you starting a new hedge fund? Need a professional services firm to cater to your every whim so you can concentrate on creating the next shop to be lovingly mocked by our sister from another mister?

SOLUTION: Deloitte’s global full-service hedge fund emerging manager platform. Never heard of it? Of course not! It’s a brand-spanking new platoon in the asset management practice that is just rolling out Project KATN circa now:

“In today’s environment, emerging managers need recognized industry heavyweights for professional services. Deloitte has launched the hedge fund emerging manager platform to provide emerging managers with a solution that offers access to our global network, and customized, creative and responsive service,” said Cary Stier, vice chairman and Deloitte’s U.S. asset management services leader. “If you launch with Deloitte, you stay with Deloitte. A client cannot outgrow our services. Deloitte delivers results that matter.”

And because Deloitte already has “70 percent of U.S. hedge funds with more than $20 billion in assets under management, and 75 percent of global hedge funds with more than $20 billion in assets under management,” they figured that it was about time they started thinking about the little people-cum-hedge fund managers out there. You aren’t going to turn your tiny flagship fund into a behemoth without some help, so why not go with the firm that already schleps for most of the big boys?

So when shopping around for your indentured professional servants budding hedgies, Deloitte’s HFEMP (?) will have you know that they will be there with you every step of the way. From the time you realize your ginormous fortune (pet jungle cats, gold-plated toilets, etc.) to the spectacular implosion (incessant posts by BL, perp walk).

Deloitte’s Asset Management Services Launches Hedge Fund Emerging Manager Platform [PR Newswire]

Former Deloitte Employee Wants to Know If Returning to Public Accounting Is a Good Idea

Back with more from the accounting career mailbag: a former Deloitte employee left the firm recently only to discover that life outside public accounting isn’t all that it’s cracked up to be. Should they return to the Greed Dot???

Have a question about your career? Looking for guidance on how to give your firm some honest feedback? Need some pointers on Twitter etiquette? Email us at advice@goingconcern.com and will whip something up for you.

Back to our ex-Del

Caleb,

I am writing to you in the hopes that you can provide some insight. Here is my situation, I worked at Deloitte for about four years now in the Pacific Southwest region of the US. I recently quit and took a job at one of the big public Companies in my city. After being there for a couple of months I’ve realized that I am kind of bored and am considering going back to public accounting.

The partner I worked for at DT told me to call him anytime. Before I make that call I wanted to get some input. If I go back I’ll be a manager within a year, does the job function change that much like they are telling me? I’m single and in the long term I’m not sure what I want, for now I just want to work get some more experience and then figure it out.

Considering Going Back

Dear Considering,

Your problem is not an uncommon one. Many people have spent their entire careers bitching about life inside public accounting only once they leave, they come to the conclusion that they never had it so good. There are a couple of ways to interpret this:

1. You really do love public accounting and you truly believe it is your calling in life.

2.

Of course every situation is different and in your case, you’re looking at a promotion to manager in a year. Let’s give the partner the benefit of the doubt here and consider your question about life as a manager. Personally, we didn’t have the pleasure of reaching the rank but know plenty of friends and colleagues who did and many, many, many of them said it was their toughest year of their career to date.

What happens is that your auditing skills become less important and your time management and people skills begin to take center stage. Can you handle staffing issues? Prepare a presentation for a RFP? Convince a partner that a client really isn’t that pissed and you’re not getting fired (when, in fact, the opposite is true)? This is just a taste of your responsibilities. OH! And do you like reviewing other people’s work? Because you’ll have to squeeze that in as well.

Now that we’ve scared the living daylights out of you – it sounds like you’re more concerned with enjoying your job and getting good experience rather than money. That’s rare around these parts, so good for you.

Bottom line is this – if you’re not happy at your current job and think that career bliss awaits you back at the Green Dot with Sharon and the Costanza Twins, you should go back.

Peanut gallery – what do we think here? Back into the belly of the beast or is it a huge mistake? Fire away.

Deloitte’s Sharon Allen Never Misses Date Night, Discovered Early on That She Wasn’t Meant to be a Car Hop

The L.A. Times ran a brief sit-down with Sharon Allen, the Deloitte Board Chairman (her preferred term) over the weekend and it has the typical clichéd whathaveyous about her background – education is important; her great-grandmother was an early role ght-talker, values are important, yada yada yada.

Anyway, despite those snoozy details, there are a few interesting bits to share including that she doesn’t live in New York (gasp), everyone in her entourage is in a different city and some profound insight into differences between her home state – Idaho – and her current state:

The former Midwesterner chooses to live in Pasadena instead of New York, where Deloitte maintains its headquarters. “California is quite different when you think that the whole state of Idaho has [1.5] million people,” Allen said [WOW!]. She’s lived in Southern California for years. Before being elected chairman, Allen was based in Los Angeles as Deloitte’s managing partner for the Pacific Southwest region. Technology and careful coordination allow Allen and other members of her team to live across the map: Her executive assistant is in Portland, Ore.; her chief of staff lives in New York; and her speechwriter is in Charlotte, N.C.

For now, let’s just say for the sake of argument that the head of the largest professional services firm on Earth can live somewhere other than New York. We realized that for a lot of you this is contrary to everything you stand for but apparently Deloitte is pulling it off.

As for her childhood, Sharon gave the more physical labor intensive and service industry path a shot but soon discovered that agriculture nor a career on roller skates were in her future:

She worked for a time on the farm as a kid and then as a car hop in high school, but said she lacked talent at both. “I learned very early that I wasn’t very good on the farm,” she said. “And as a car hop, I dumped an entire tray of soft drinks into someone’s car once.”

As for how she got hooked on accounting, it was like smack for her. One taste was all it took:

[H]er roommate was an accounting major and talked her into dipping a toe into the business world. “I was hooked from the time I took the first class,” she said. She switched her major to accounting soon after.

And she managed to resist the 1970s accounting firm boys’ club:

Allen was often the lone female in her accounting courses. The trend continued once she started at Touche Ross, a predecessor to Deloitte. Allen turned it to her advantage. “People found a way to recognize and notice me,” she said. “While being a woman in a predominantly male profession early in my career, it would have been easy to adjust my style and focus on doing stuff like the men did. I learned I could be successful by doing it my own way.”

Without more details, it’s difficult to determine what she means by “doing it my way.” It’s unlikely that they were asking her to pee standing up. Or that they expected her to go bald, like some people.

Now that she’s a bigwig at a Big 4 firm that has to jet all over the world doing…things, you might think it would be easy for her to forget where she came from. NOPE! No matter where she is, Sharon is always back in SoCal for Friday date night to make sure the man of the house isn’t just lying around, letting himself go while she’s out moving and shaking:

Friday date nights are sacred. No matter where Allen is in the world, she places top priority on flying home every week to spend time with her husband, Rich (they’ve been married for 38 years), who was also her high school sweetheart.

In other words, she’s heading back home to ensure that Richard chases off the freeloading friends and babes that are hanging out at the manse all week. Or maybe it’s love. Either way, it sounds like she runs a tight ship.

And no doubt, that obsession/love translated into something that helped SA become the highest ranking woman at a Big 4 firm. An impressive feat no matter where you stand. But frankly, from Deloitte’s perspective, she’s the most visible leader that’s not pulling a Costanza. You can’t put a price on that.

Accounting for her success [Los Angeles Times]

Jim Quigley Believes That ‘A Sustained Recovery Has Begun’

That’s what he told Fox Business Network anyway. He doesn’t stat it explicitly but Quigs is probably referring to his Big 4 and professional services brethren.


Not exactly sure why JQ thinks we aren’t headed for a double-dip after Team Jehovah gave the ‘fairly bad’ to ‘very bad’ outlook.

Is he still riding high on the biggest of the Big 4 news? Discuss.