No Serious Allegations in India Makes for a Good Year in the Accounting Profession

You know it was a good year when no one got sued, at least according to Asish Bhattacharyya, Professor of Finance and Control at Indian Institute of Management – Calcutta. Here are his thoughts via Business Standard:

Although there was spill over, the year 2010 for the accounting profession was overall a very good year. The Institute of Chartered Accountants of India (ICAI) could complete its task of formulating new set of accounting standards, which are fully convergent with IFRS. There was no serious allegation against the Chartered Accountancy profession. Job opportunities for young chartered accountants were plenty. The Institute of Cost and Works Accountants (ICWAI) has also done a commendable job of issuing a significant number of cost accounting standards. It could improve its image in the public eye. We may hope that the year 2011 will be an excellent year for the accounting profession.

That may come off as a bit optimistic but if the power of suggestion won’t work, perhaps a threat will. We hope that the members of the accounting profession will take note of this expectation.

Transparency International places India low in terms of ‘corruption perception index’. The score of 9-10 represents very clean. India’s score for the year 2010 is 3.3. If, India is high in corruption, professionals, particularly the accounting profession, cannot escape the responsibility. The society expects that the accounting profession will make all out efforts to eliminate corruption and that it will not use its skills and knowledge to manage corruption.

Key request being “that the accounting profession will make all out efforts to eliminate corruption and that it will not use its skills and knowledge to manage corruption.” Be careful saying things like that out loud, the big firms might get some revenue source ideas that involve exotic commodotized services packaged as “consulting and advisory”.

I don’t think we can say the same of 2010 being a good year for accounting over here in the good old U S of A (some could argue US accounting has had a bad bad year) but it’s a good thing no one called us and asked us to do exactly that.

Apparently, Mayer Hoffman McCann Passes on GAAS All the Time

Editor’s note: This post was republished, in part, with permission from Jr. Deputy Accountant.

I’m no auditor so perhaps it’s out of line for me to say as much but since when is $8.89 million considered not significant? MHM blew it when it comes to the California city of Bell and the office of the state controller doesn’t like the “rubber-stamp” approach – maybe the state controller needs a lesson in “same as last year” and a quick and dirty primer on how audits really work. As in, they are a total farce and rubber stamps are the best we can do when we’re not checking boxes and counting chairs in warehouses on New Year’s Eve.


LA Times:

A prominent accounting firm’s audits of Bell’s city finances amounted to a “rubber-stamp,” according to a state controller’s study concluding that much of the alleged wrongdoing would have been detected earlier had the firm done its job.

The long-awaited report is being closely watched because Mayer Hoffman McCann audits the books of dozens of government agencies in California and has 30 offices nationwide. Officials at several agencies, including California’s public employee retirement board, have said they were awaiting the controller’s study to help determine whether they would consider changes in their auditing contracts.

The controller’s office found that MHM failed to comply with 13 of 17 “fieldwork auditing standards” when reviewing Bell’s books in the 2008-09 fiscal year. The firm focused mostly on comparing financial numbers year to year rather than looking at potential for inappropriate or illegal activities, the controller’s report said.

Don’t trip, the California Board of Accountancy is on it. Surely.

Chiang said his office is forwarding the report to the state Board of Accountancy, which regulates accounting firms in California. A board official has said it would open an investigation. If significant problems are found, penalties could range from fines to the loss of licenses. The controller also sent copies of the study to the Los Angeles County district attorney’s office and state attorney general, which have been investigating the city.

MHM strongly disputed the controller’s findings, suggesting that Bell officials deceived the firm. “Recent evidence disclosed by the controller’s office shows that Mayer Hoffman was subjected to a massive scheme of collusion that reached through every layer of city government, to undermine the audit process and deceive the auditors,” the firm said in its response.

Bill Hancock, president of the firm, said in a statement that his firm “adheres to the highest standards…. But in those 50 years we have never seen anything like the pervasive collusion of so many individuals acting in concert to deceive auditors, as happened at Bell.”

Jump over to JDA for the rest.

Doing It Right: Not Acting Like an Ass on the Internet

We’ve given you plenty of tips on how not to be an ass on the Internet (sometimes causing you to get pissy with the messenger for calling you out) and also plenty of examples of those who do it wrong (some really, really wrong). So it was thrilling to see the AICPA’s This Way to CPA site take on bad behavior for job-seekers with some of the same tips we’ve been throwing out there all along in Remember your dignity (please). We were especially into this one about acting like an unrefined dolt:

THE BIGGEST DON’T OF ALL

Blab stuff online you can’t take back. It happens. From the typical drunk pic on the Facebook page to the more serious crimes like tweeting the salary you just got offered (especially smooth when the people who already work there see it and instantly pity/hate you), social media blunders are as common as they are hilarious. You heard about the girl who slammed her boss in a status update, then was reminded – by him – that she’d friended him already, right?

Social Media Manager Angela Connor has a simple suggestion to protect yourself against this kind of public blunder. “I don’t care what your privacy settings say; don’t assume anything is private.” This is, of course, the Internet we’re talking about. It’s just too easy for incriminating pictures, swear-packed rants and outright whining about your current job to slip out and become public knowledge.

Surely they aren’t referring to the sort of swear-packed rants that are a mainstay over at Jr Deputy Accountant because, well, let’s face it, that potty mouth nailed me this sweet Going Concern gig.

But if I were to go job hunting tomorrow, my big fat angry mouth would be all over the place ripping on Federal Reserve presidents and verbally bitch-slapping ne’er-do-well Congressmen and most employers aren’t so into that sort of behavior. So let this be yet one more reminder that in this day and age everything you do on the Internet can come back to bite you.

Like that Russian skin flick Caleb made in the early 00s. Google it.

Oh, and can someone please clarify “typical drunken pic on Facebook” for me? I’ve seen plenty of said drunken Facebook pics in my day and am not quite clear on what would qualify as “typical”. Anyone?

Top Six Time Wasters When You’re Studying For the CPA Exam

Allow me to blast right by the fluff and get straight to the meat: you know who you are and you know exactly what you’re doing so put down the apps and get back to the books, this is the CPA exam you’re studying for!

I humbly present, in no particular order of distractionness, the six biggest time wasters for CPA exam candidates.


Twitter This one is huge and I was reminded of this yesterday when I got an email from someone I know exclusively through Twitter who has been studying (on and off, I presume) for the CPA exam for almost as long as I’ve known him. He made the decision to cut his account with a promise of “I’ll be back”, something you may want to consider if you’re blowing up Twitter with status updates when you shoulong>Facebook True story: I once got a call from a CPA exam student who gave me a huge sob story about not having enough time to study begging me to give him more time on his course as he promised up and down that he would not let unforeseen events (death in the family, car accident, job loss; you name the excuse) interfere in his studying going forward. That might have worked (oh, who are we kidding, it wouldn’t have worked on me) except for one small problem: he’d forgotten we were also Facebook friends. So while he was updating with pictures of his drunken nights out and “Which Serial Killer Are You?” quizzes, I was watching an entire year of studying (and a few thousand bucks) swirl down the drain. Stay away from Facebook and please, for the love of all that is sacred and holy, enough with the FarmVille when you should be studying.

Email Emails are great. They make us feel loved and needed and important and sometimes contain all kinds of useful information that we can even apply to studying (like a subscription to our newsletter *ahem*) but they can also be a massive time-waster. You aren’t that important and neither is your email, so shut down Outlook when you’re studying if you’re in front of your computer and even go so far as to set an out of office on weekends if you’re in the last couple weeks before exam day.

Instant messenger Oh IM, how we love thee. Gchat is great for catching up and sharing news but it can be a huge time suck if you get stuck chatting with a friend (especially when you’re dying for a distraction). Don’t cheat and change your status to “Studying for the CPA exam REALLY BUSY”, just log off and hide out for awhile. Trust me, you aren’t going to miss anything that you can’t catch up on next time you log in.

Your phone From texts to apps to mobile Twitter, your phone can be the biggest distraction in your house if you don’t count your TV on Sunday. With so many different ways to keep yourself from studying, sometimes it’s best to simply unplug or, rather, plug your device in to charge somewhere out of your reach while you are studying. Turn your phone to silent and hide it under your pillow if you have to. Checking your phone might only take a second but several checks add up to minutes and next thing you know, you’re pounding out an email response with your thumbs and totally off track.

Your girlfriend (or boyfriend) Seriously. You swear (s)he didn’t need this much attention when you first started dating but now you’re a year in and since you started studying for the exam it seems like you can’t shake her (him) off your nuts long enough to do two homework modules. If a nice talking to won’t work, why don’t you try explaining to your sweetheart that this is a professional exam and, if (s)he’ll get off your jock long enough for you to study and pass, you’ll make a whole metric shit ton more money as a result. That should work. If it doesn’t, dump her (him).

Lastly, remember that our site can be a distraction too. Shock and awe, I know! It’s one thing to swing by for CPA exam tips or to get my email address so you can ask me a question (seriously, I’m nice and sort of know what I’m talking about, wtf) but if you end up here trolling comments and whining about the bonus you didn’t get, you can easily waste plenty of good study time that could have been better applied to, oh, actually studying. Subscribe by RSS so you don’t miss your favorite articles when you have some free time and ignore us until you pass.

California Church Accountant Who May Have Stolen $2 Mil Pleads Not Guilty

For the very last time: just because you are a non-profit does not mean you can operate recklessly with minimal internal controls and/or no controls at all.

Case in point, this Fresno church accounting manager who may have stolen $2 million from the church she spent 13 years working for.


51 year-old Sandra Arreola pleaded not guilty last Friday to charges that she borrowed $2.1 million from church tithes and offerings and used the money for properties, bills, vacations and clothing. Pastor Mike Robertson of Visalia First Assembly of God Church says the church noticed about two years ago that something was fishy with Arreola’s accounting. “A few regularities began to surface while testing the payroll system. Additional discrepancies in the handling of contributions came to light as a result of a further internal investigation in conjunction with a forensic audit.”

Of course, had the church been in the practice of doing regular audits in the first place (or at least open to some really reasonable internal control suggestions), it wouldn’t have to call the cops on its trusted employee and send her to jail over $2 million. Robertson says the church’s insurance policy will recover some of that money but that’s not the point. The church has since installed security cameras “to prevent fraud” – not exactly the sort of proactive stance we support around here.

Church member Becky Maze had only nice things to say about our little crook, saying Arreola was “always willing to help” and “a lovely hostess. One of the things she was well-known for was liking to have a tea for the women, and making the little cookies and desserts — the froufrou kind of things.”

Froufrou isn’t cheap, you know. There’s your motive.

Sandy is a fan of “I GAVE IT TO GOD” on Facebook, which makes us wonder if that’s where she’ll tell us the money went when she’s grilled during her trial.

Just goes to show that the religious and God-fearing might be exempt when it comes to taxes but not when it comes to the temptation to take when motive, opportunity and/or rationalization are at work. Hallelujah!

Church accountant accused of embezzling more than $2 million [The Fresno Bee]

Five Ways To Stick To Your CPA Exam Plan During the Holidays

If you’re like most of us, you’ve been half checked out since Thanksgiving [Ed. note: like you don’t even know] and are most likely spending your December gorging yourself on cookies and getting tipsy at holiday parties. But if you’re also studying for the CPA exam, it’s critical to stick to your schedule or else you’ll end up in February wondering why you haven’t studying at all for the exam you scheduled months ago. Here are five quick and dirty ways to stick to your plan.


Turn people down Yes, we know it sucks to have to say “no” but the big key to getting through the exam is being disciplined, which sometimes means saying you’ve got to stay home and study when friends and family are begging you to come out and play. Keep your commitments to a minimum and only do the holiday activities you’ve absolutely have to without being disowned by your family. If you must attend a wild company party, make sure you don’t turn a day of partying into a week of recovering.

Take your CPA review materials with you If you’re traveling out of state to see family, it’s important to bring your review materials with you so you can keep studying while you’re sitting around hearing about your Uncle John’s aches and pains and/or third wife. Bonus: studying is a great excuse to get out of awkward family interactions and shoveling snow so break out the books and show them just how disciplined and determined you are. We guarantee it will inspire oohs and ahhs at the table and hopefully keep you on track to pass next window.

Stick to your schedule If you’ve taken our advice so far (we swear we’re qualified to dispense said advice), you already have a rock-solid study schedule that accounts for every hour of every day and has studying penciled in between work and sleep whenever you can sneak it. Don’t allow the holidays to invalidate that schedule, simply reschedule some areas accordingly. If you blow off entire chunks of your schedule to sip cider and make gingerbread houses with the nieces and nephews, you’re that much more likely to keep blowing it off come January. Adjust your schedule if you have to but be sure to stick to it!

Turn your social aversion into a study tool If you’re like most people – especially accountants – you can’t stand awkward social interactions. Since you’re studying for a professional examination with a reputation for being all-consuming, you’ve got an out when it comes to lame social activities like tree-trimming, caroling, and/or volunteering down at the homeless shelter. Screw all that, leverage your CPA exam misery to your benefit and use it as an out. It’s either that or recruit the homeless guys to help you blast through flashcard drills while you’re handing out Christmas Day turkey at the shelter.

Use days off to study… MORE! Yes I said it. You might have half days or PTO to cash in or the post holiday-party day after to lay around at home and recover but instead of taking a holiday, try squeezing in a little more study time so you’re that much more ready come next year.

And lastly, though this isn’t exactly a tip, ENJOY YOURSELF. You’ve earned a nice little break so take advantage of it, just don’t blow your entire plan in the process!

Making Work Pay Tax Credit May Make Taxpayers Pay

Filed under: ironic press releases from the Treasury that we love to get.

News from our favorite federal taxation authority this morning reveals that while the IRS believes they did everything they were supposed to, some taxpayers may have taken their Making Work Pay credits incorrectly, causing them to actually owe money instead of celebrating free money. Oops! The Treasury Inspector General did their best to warn everyone this could happen and, oh look, it did.

Overall, the Internal Revenue Service (IRS) implemented the Making Work Pay Credit as intended by Congress, according to a report publicly released today by the Treasury Inspector General for Tax Administration (TIGTA).

However, the report also found that approximately 13.4 million taxpayers who received the credit may owe taxes because adjustments to the withholding tables did not take into consideration all taxpayer circumstances. For example, single taxpayers with more than one job, joint filers where both spouses work or one or both of them have more than one job, taxpayers who receive pension payments, and Social Security recipients who receive wages are among those who may be negatively affected.

The Making Work Pay credit is an economic stimulus provision of the American Recovery and Reinvestment Act of 2009 (Recovery Act). The credit is advanced to taxpayers by their employers through withholding reductions which results in an increase in taxpayers’ take home pay. The credit is effective for Tax Years 2009 and 2010.

“The Making Work Pay Credit is a key tax credit designed to increase spending and stimulate the economy,” said J. Russell George, the Treasury Inspector General for Tax Administration. “However, many taxpayers who are accustomed to receiving refunds when they file their tax returns may have owed taxes and incurred penalties in 2009 and may yet again in 2010 because they were advanced more of the credit than they were entitled to claim,” Mr. George added. “My office issued a report in November 2009 warning of this possibility and encouraging the IRS to increase outreach and waive penalties for taxpayers who may be negatively affected by the credit. We still believe further actions are needed to ensure no taxpayer is unfairly penalized.”

The November 2009 report warning this could go down mentions that some taxpayers were proactive and adjusted their withholding so as not to be impacted by the potential “free money” presented by this “credit” which, for some taxpayers, will turn into money owed back to the Treasury or even tax penalties.

The credit was advanced to taxpayers by their employers through withholding reductions that result in an increase in take home pay, in the hopes that $400 ($800 for joint filers) more in each eligible taxpayer pocket might help increase spending and stimulate the economy. Because of the nature of the credit, however, some taxpayers may have had their taxes underwithheld at the end of the year.

Intended to stimulate whose economy?

PCAOB Wants Broker-Dealers to Pony Up for the Privilege of Increased Enforcement

Yesterday, Caleb shared the details on a tentative new plan hatched by Dodd-Frank that would require nonpublic brokers and dealers to open their doors to that special brand of attention known as PCAOB inspections. We also learned that if the PCAOB gets their way, those special little broker-dealers will be asked to pony up the cash for the privilege of getting PCAOB patdowns.


Via Business Week:

The Public Company Accounting Oversight Board may require the biggest U.S. broker-dealers to pay more than $1 million a year to fund auditor inspections required under the Dodd-Frank Act.

PCAOB board members voted unanimously Tuesday to seek comment on the proposal, which would create a mechanism for raising the $15 million needed to perform reviews dictated by the financial- regulation overhaul enacted in July.

Unlike audit firms, of which 97% of the littler ones get constantly pestered by the PCAOB while the big boys get their boxes checked and can hit the ranges by noon for cocktail hour on the putting green, the new funding requirement would only affect 14 percent of broker-dealers large enough to meet the PCAOB’s tentative net-capital requirements.

These fees would account for seven percent of the PCAOB’s total funding, guesstimated terminally-acting PCAOB chair Dan Goelzer.

PCAOB board member Bill Gradison is sure that the PCAOB is serious about identifying issues and doing its job protecting the public or whatever the hell it is they are there to do. That means no working things out as they go, I suppose. He swears the interim inspection program is not “just a learning experience for the PCAOB” and “could have consequences for the firms involved.” That’s if anyone finds anything fishy, I am guessing.

Do I Have To Wait To Get My Degree to Apply for the CPA Exam?

For today’s edition of “help me figure out my life even though the answers are pretty much freely available on Google and/or here on Going Concern”, we get a reader question about the CPA exam application process or, more specifically, how to get a jump on the process. Let’s go:

I am a college student I will have 150 credits in May 2010. Do I have to wait until I get my actual diploma before I can start the process of applying to sit for the test? I guess I’ve heard that it take up to 2 months to receive an NTS so I am worried that I will have to wait until August to actually take the CPA exam. Are there loopholes?


Well, dear reader, firstly if you are going to write in asking us a question like this, it really helps to know what state you will be applying in. All jurisdictions have their own rules and their own crap to sift through, so application timelines can vary wildly depending on where you are applying. I know for a fact you can bypass California’s 8 – 10 week application time by applying when you are not eligible to sit for the exam (like your last semester of college) and then just reapply when you ARE eligible as it will only take about a week to get a reapplication processed. If you call the exam unit in California, they might even give you this suggestion themselves. As for other states? Without knowing where you are it’s hard to tell you what to expect.

The general rule is that you must meet your state’s requirements before application. Some states allow you to apply when you are not eligible as long as you will meet their requirements within a set period of time (like 180 days). Call your state board to see if this is an option.

If you’re lucky enough to be in a 120 state, you can apply for the exam with 120 units and just have to reach 150 by the time you have passed all four parts of the exam.

Most states require your degree to have posted to your transcripts before you can apply for the exam. Again, there are always exceptions so your best bet is to talk to your state board directly and ask. Asking “are there any shortcuts to licensure?” won’t get you very far so try instead to ask if there is a way to apply for the exam before you are eligible to sit or if they have any suggestions for speeding up the process.

The best way to accomplish that is to make sure you have all your paperwork in order and, if available at your school, have your degree fast-tracked to appear on your transcripts as soon as possible. Your school may charge you a nominal fee for this service, but ask them if that’s a possibility if you’re trying to get this over with sooner rather than later.

Doing It Wrong Twitter Case Study: The Runaway Tweeter

Continuing our series on those in the industry who attempt to use Twitter but fail miserably in one way or another, today’s case study has to do with a tweeter all too frequent among the accounting set: the abandoned account.

You’ve probably come across more than one of these if you’ve attempted to look up certain state societies of CPAs or organizations that appear in Twitter search results but, sadly, feature no picture and maybe one or two tweets from two years ago. It’s obvious, upon checking out the empty bio and single tweet that these accounts belong to tweeters who really wanted to get into the whole Twitter thing but either gave up or got confused and let that drive them away.


I won’t name any names (but one starts with Idaho and ends with Society of CPAs) but one has to wonder what would inspire a media department to go through the trouble of getting their account validated and deciding on that first tweet only to be spooked by the lack of interest or the pure unadulterated excitement of tweeting. What is it? And why bother opening an account in the first place?

We’ve given you guys this lovely piece of advice before (see our interview with New Jersey Society of CPAs’ Don Meyer) but it’s important to remember that you won’t become Ashton Kutcher with 1,000,000 followers overnight and possibly never if you’re tweeting mostly about accounting and all related awesomeness. The niche is small and interest is limited to the couple thousand folks out there who are actively using social media to connect with other like-minded accounting enthusiasts and sources of accounting information. Reactions can be slow to come, if at all, and if you’re trying to break into social media you shouldn’t let the oftentimes frigid audience keep you from trudging ever-onward to meet your social media goals.

You may never get a reaction. You may not get many followers. You may not feel like your message is getting through. But keep doing it and please, don’t end up one of these phantom accounts abandoned in the Twitter junkyard with all the dirty Britney videos and busted dot coms.

Doing It Wrong Twitter Case Study: The Over-Excited Federal Taxation Agency

Without naming names (I’ll give you a hint, it starts with I and ends in S), sometimes agencies get a little too excited when it comes to social media and make the mistake of jumping in head first without analyzing their target audience’s needs. In the case of the IRS, they’re forgetting that tax dodgers know they use Twitter and Facebook to track down tax evaders (hey, if you’re dumb enough to tweet about your five years of unfiled returns, you totally have it coming) and therefore also forgetting that this might turn a few potential followers off from their feeds.

Despite that, the IRS is happy to announce several new Twitter feeds, including one specifically for Spanish-speaking taxpayers. Hola!

The IRS Twitter news feed, @IRSnews, provides the latest federal tax news and information for taxpayers. The focus of the IRS Twitter messages will be on easy-to-use information, including tax tips, tax law changes and important IRS programs such as e-file, the earned income tax credit and “Where’s My Refund.” Anyone with a Twitter account can follow @IRSnews by going to http://twitter.com/IRSnews.

Another important IRS Twitter feed, @IRStaxpros, is designed for the tax professional community. Follow @IRStaxpros by going to http://twitter.com/IRStaxpros. The IRS also tweets tax news and information in Spanish at @IRSenEspanol. Follow this Twitter feed by going to http://twitter.com/IRSenEspanol.

The IRS Twitter feeds will work in conjunction with IRS.gov and the IRS YouTube channels to bring IRS information direct to taxpayers. Since August of 2009, there have been more than 1 million views of videos on the IRSvideos (http://www.youtube.com/irsvideos), IRS multilingual (http://www.youtube.com/user/IRSvideosmultilingua) and IRS American Sign Language (ASL) (http://www.youtube.com/IRSvideosASL) channels.

What’s doing it wrong about this? Maybe the fact that the IRS keeps pumping out Twitter feeds a la PwC (who, last time I checked, had a good 30 – 50 Twitter accounts, each with a varying specialty) but still hasn’t learned how to engage, which is an important component to social media as any of us with half a social media brain already know. Twitter users don’t want to be shouted at, they generally want to interact! If I want tax news, I’m far more likely to follow Don’t Mess With Taxes and get it from her instead of wasting my time plugging into a spammy news feed run by our almighty Treasury Department.

Just sayin.

How Soon Do CPA Exam Candidates Need To Learn New Tax Rules?

From the CPA exam grab bag, this question came in just before 2010 testing ended but since there were other things to write about, it sat collecting dust in my inbox. Fret not, our asker got her answer in time to sit for the exam on the second-to-last day of testing and now you get the answer too. Let’s go!

I’m studying for REG and I am fairly concerned about tax law changes. I’m using the 2009 Becker materials, and I try to use their website to see updates to tax law change, but when I’m taught through the lectures and the homework a certain law, it’s hard to then switch it up based on a little post from Becker’s online database.

An example is the estate tax disappearing. Or unemployment exclusion (2,400 in 2009, but now what? 0[%|] I think, right?). Anyways, I’m not too worried about understanding concepts and rules as much as worrying about not realizing that certain rules have changed.

Here’s the deal: REG can be a little tricky because it’s the one section where the AICPA allows newer pronouncements before the usual 6 month effective date. Usually what happens is the PCAOB comes out with some new audit standards and – assuming the SEC has approved them – they cannot appear on the CPA exam earlier than 6 months after adoption. The AICPA Board of Examiners does have its exceptions – like FASB 141(r) – where they are too excited to wait for it to be on the exam and will make a special announcement but for the most part, you can pretty much assume that there is a 6 month lag between the time rules/numbers/pronouncements come out and the time they appear on the exam.

For the estate tax and other such tricky issues that are still unresolved as yet, be glad they’re unresolved as it means you don’t have to worry about any new rules until decisions are made. And with the AICPA scrambling to load your 2011 exams with international financial reporting and other such awesomeness, it’s unlikely that their priority will be integrating new tax rules into testing once they are finalized.

Remember also that you are not expected to be an expert in any area, let alone the complicated abyss of tax rules. So the numbers are not as important as the fundamentals (read: concepts) in Regulation.

Hope that helps and if you have a question for us – new 2011 excitement, studying, how to convince Prometric that your fake mustache is actually medically necessary, etc – feel free to email us.