It’s official, the Direct File pilot of taxpayers with relatively simple tax situations in 12 states was a resounding success and the IRS is making it permanent.
In a press release issued yesterday, the IRS said it’s exploring ways to expand Direct File to more taxpayers “including covering more tax situations and inviting all states to partner with Direct File next year.” More details to come in the next few months.
The decision follows a highly successful, limited pilot during the 2024 filing season, where 140,803 taxpayers in 12 states filed their taxes using Direct File. The IRS closely analyzed data collected during the pilot, held numerous meetings with diverse groups of stakeholders and gathered feedback from individual Direct File users, state officials and representatives across the tax landscape. The IRS heard directly from hundreds of organizations across the country, more than a hundred members of Congress and from those interested in using Direct File in the future. The IRS has also heard from a limited number of stakeholders who believe the current free electronic filing options provided by third party vendors are adequate.
There’s still plenty of analysis left to do but the agency said initial post-pilot analysis was enough to make them decide not to abandon the experiment.
And added:
The IRS noted that an early decision on 2025 was critical for planning and programming both for the IRS and for additional states to join the program. IRS Commissioner Danny Werfel recommended to Secretary of the Treasury Janet L. Yellen to make Direct File permanent. He cited overwhelming satisfaction from users and improved ease of tax filing among the reasons for his recommendation, which Secretary Yellen has accepted.
Users of Direct File did seem pleased with it. 90% of respondents ranked their experience as Excellent or Above Average, 86% of respondents said that their experience with Direct File increased their trust in the IRS, and 90% of survey respondents who used customer support rated that experience as Excellent or Above Average.
The TurboTax thing in the headline is a joke, they didn’t actually say that. Though wouldn’t it be a riot if they did. What they did say was:
As a permanent filing option, Direct File will continue to be one option among many from which taxpayers can choose. It is not meant to replace other important options by tax professionals or commercial software providers, who are critical partners with the IRS in delivering a successful tax system for the nation. The IRS also remains committed to the ongoing relationship with Free File Inc., which has served taxpayers for two decades in the joint effort to provide free commercial software. Earlier this month, the IRS signed a five-year extension with industry to continue Free File.
“The clear message is that many taxpayers across the nation want the IRS to provide more than one no-cost option for filing electronically,” said IRS Commissioner Danny Werfel. “So, starting with the 2025 filing season, the IRS will make Direct File a permanent option for filing federal tax returns. Giving taxpayers additional options strengthens the tax filing system. And adding Direct File to the menu of filing options fits squarely into our effort to make taxes as easy as possible for Americans, including saving time and money.”
IRS makes Direct File a permanent option to file federal tax returns; expanded access for more taxpayers planned for the 2025 filing season [IRS]
