What Do We Make of the Headcount in Deloitte’s Los Angeles Office?

Our tipster had this to say, “No wonder they are getting rid of PSW [Ed. note: he/she is referring to this], there are more partners than junior staff! Where the hell is the leverage model? This is beyond completely ridiculous.”

Posted on the Green Dot’s internal interwebs:

Did you know?

The Los Angeles office represents 55% of the PSW region in terms of headcount:

Los Angeles Headcount
Partners, Principals, and Directors 195
Sr. Managers and Managers 407
Senior/Senior Consultants 304
Staff Consultants 188
Junior Staff/Analysts 141
Client Service, Admin, and Other Support 271
TOTAL 1506

Technically, the combination of “Staff Consultants” and “Junior Staff” exceeds the PPD number although that but that puts the ratio of 1.69 staff for every PPD. I’m no expert but that could be considered low. It’s safe to say there are a few big engagements in L.A. that demand more than 1.69 staff people which probably leaves the small jobs shorthanded. Anyone in Deloitte L.A. (or anywhere else for that matter) feeling the pain because of this? Let us know in the comments.

Deloitte Partners Get Some Pointers on What to Say Re: Bonuses, Compensation

As was mentioned on Tuesday, rumors around Deloitte’s compensation are starting to surface. This likely means partners are fielding questions from anxious employees about raise, bonuses and if they’re considering any part PwC’s new compensation structure. Of course, not everyone is comfortable discussing personal financial matters with Gen Y types, so TPTB have floated some talking points to the partners so they might reduce the number of awkward moments.

Question: What can we say to our people about this year’s compensation?

As we are in the process of closing our books for FY11 and completing our financial plan for FY12 over the next several weeks, we have not finalized the overall Deloitte or AERS compensation – both for [bonuses] and FY12 base compensation. Deloitte and all of the major audit, advisory, and consulting firms participate in Mercer and similar compensation surveys and use this information as a key benchmark for determining competitive compensation. We also continue to differentiate performance (and move AERS Advisory to a more incentive based pay mix). We do our best to be above the survey midpoint of the aggregate of our competitors’ with regard to compensation and make adjustments as necessary (as evidenced last year).

We will continue to implement our Rewards and Recognition program which is significant. We are confident that we will be rewarding our professionals in a way that recognizes their contribution and efforts over the past challenging year and the increasing performance expectations we all face looking forward. We also stay very abreast of what our competitors’ actions and claims are and, if appropriate, make adjustments based on factual information.

When speaking with your teams, please consider the following key points:

• We continue to monitor the marketplace and pay at or above market. The compensation scenarios we’re modeling will ensure that we maintain, and likely improve, our position relative to our competitors on a total cash basis this year.

• We are confident our [bonuses] will be at or above last year’s levels, which were the highest in the history of our organization.

• Our merit pool will provide for market based compensation for all of our professionals and appropriate pay differentiation on the basis of individual performance. Our people continue to tell us this is important to them, we owe it to them, and we will deliver on this commitment this year.

• We know that our people have worked extremely hard this year and we will do whatever it takes to ensure that they are rewarded accordingly. We have a number of options on the table but frankly we don’t have the year-end numbers in yet so it’s still too early to make those decisions.

BREAKING: Big 4 Firms Compete for Talent

For those not previously aware:

A talent war is among the top concerns for both the accounting profession and their corporate clients, says Jim Henry, managing partner at PricewaterhouseCoopers in San Francisco. Even as the nation struggles with persistently high unemployment, those with the right skills and credentials are in demand. “We’re seeing a hot market for those with the relevant skills,” said Henry. “It’s a sign of the economy improving over the last 18 months.”

Since this is a BizJournal publication we hit the paywall but can presume that Diego discussed PwC’s successful competitive poaching campaign (which included picking up James Draper in San Fran).

Accounting firms battle to attract the best talent [SFBJ]

PwC Snags Another KPMG Partner

Is PwC offering these partners a lifetime supply of Girl Scout Cookies or something?

Ellen Rotenberg will join PwC to head up the Banking, Capital Markets and Insurance group as a tax partner in New York. She was most recently the National Tax Leader for Banking and Finance at KPMG. Prior to that position she did a stint in KPMG’s Washington National Tax Practice.

If you’re keeping score at home, this is the fourth KPMG partner/principal to join PwC since February (that we know about). Kinda makes you wonder if Tim Flynn is really retiring. [PwC]

New Leadership Appointment Causes Unrest Inside Deloitte Advisory

As we’ve discussed, there has been a bit of controversy around the leadership election process at Deloitte. We first reported this news to you in January with a follow-up story on the candidates, the sorry turnout that was expected, and finally the news that the three candidates had been elected to their respective positions.

Today we have more controversy from inside the house of D but this time it is from a sub-group in the Enterprise Risk Services (aka Advisory or “ERS”) practice. There have been a number of recent leadership appointments within ERS but one in particular that caused a Deloitte partner to reach out to GC. This individual belongs to the Security and Privacy Practice (“S&P”) which consists of approximately 80-90 partners and has been recognized as one of the “12 leading global information security & risk consulting service providers” by Forrester Research Leader for their expertise in this area, according to the Deloitte website.

According to our source, the issue that has caused concern amongst many partners in the S&P group is that the new leader does not have extensive experience in the Security & Privacy area. Our source explained to us that a recent theme inside the firm has been “leading from the front” best encapsulated by leaders like Theodore Roosevelt, Winston Churchill and others who lead based on setting an example. The feeling of the S&P partners is the most recent appointment is based more on cronyism rather than qualifications and past performance.

The leader of the ERS group who makes the appointments is Owen Ryan, a Deloitte veteran who has held several leadership positions at the firm and has led ERS for the past 2-3 years. Our source told us Mr. Ryan has run the advisory practice creating an environment of cronyism and nepotism by appointing individuals, including family members, closest to him and that this appointment in S&P has partners saying this is the latest example of “the emperor having no clothes.” S&P supposedly has many qualified partners who have held leadership positions in the past who could lead the group but were passed over. This has many of them worried about what will become of their reputation as a top service provider in the area and how clients will perceive this appointment.

We spoke to a former Deloitte partner who worked in the Securitization and Structured Products Group (also part of ERS) who confirmed these allegations of nepotism and cronyism. “I wouldn’t go so far to extrapolate what occurred in our group to others,” the former partner said, “but that was certainly my experience.”

Despite this, one insider who is familiar with the leadership at Deloitte described Mr. Ryan as a “results-oriented businessman” who is cognizant of how “his decisions will reflect on him.” This source further told GC that “[Mr. Ryan] would not compromise the potential success of the ERS group by appointing someone to a leadership position who wasn’t qualified.”

Mr. Ryan’s no-nonsense style has manifested itself into some interesting behavior. Our original source told us that he takes attendance at ERS partner meetings and fines individuals $20 for using their BlackBerrys or speaking to neighbors during them. Our source said the money collected goes to charity.

Mr. Ryan did not respond to our voicemail requesting an interview.

The concern in S&P is understandable; an outsider leading a niche group would rankle the feathers of the most laid back partner. However, these decisions are rarely made in a vacuum and Mr. Ryan has his own superiors to report to. The other aspect to consider is the difference between technical leadership and what one source called “visual” leadership. There are many partners capable of leading a practice based on technical merits but the vision and flexibility needed to keep a group progressive in a fast-paced market does not always accompany technical expertise. Quite simply, if the leadership appointments that are made on Mr. Ryan’s watch do not prove successful, he will certainly be held responsible, but there is a lot of concern that the reputations of many of the firm’s best service lines may suffer in the process.

Woman Insists She Didn’t Rip Off PwC Because She’s a Bad Person But to Hide the Fact That She Was Having an Affair with a Married Partner

When banging your boss, there are certain precautions one must take to ensure that the affair is not discovered. In the case of Angela Tilling, who was jailed for £33,000 in expenses fraud, she claimed “her behaviour was an attempt to prevent John Minard’s wife spotting suspicious payments on his credit card.” Mr. Minard admitted that he had sexual relations with that woman (that’s what I keep hearing in my head) but denied that they had “full intercourse.”

Of course smut isn’t the only part of this story. We learn that Angie reportedly “conned” P. Dubs into spending “£50,000 celebrity appearance at a Christmas party in a bid to boost her popularity,” among other expenses that weren’t kosher. You see, it appears that Angela wasn’t too good at making friends, so she threw around a bunch of the firm’s money so people would think she’s the bee’s knees.

“Some of the money was used to provide entertainment for others because what this lady craved was the respect of others.

“She liked to be the centre of attention, providing days and nights out. She is a lonely lady who bought the friendship and affection of people with whom she worked. It was not salted away for a rainy day.”

The court heard Tilling falsely claimed £2,183 expenses for a 47-head staff lunch at Birmingham’s Hotel Du Vin on December 7, 2004 and £2,146 for a company hotel conference in June 2005.

She blew a strict £25,000 budget when organising the company’s Christmas party on December 22, 2005, fraudulently transferring two £29,375 payments to cover a celebrity guest’s £50,000 appearance fee.

Tilling also falsely claimed a £15,000 payment by lying that she had paid the sum as a deposit to secure the guest, who the prosecution and booking agency refuse to name.

She was also paid a further £5,581.25 in bogus expenses on October 17, 2006 and £3,706 in June that year for Solihull College support staff.
In December 2007 she fraudulently claimed £2,225 for 60 theatre tickets at Birmingham’s Hippodrome – another company outing she organised.

It was all for love.

PricewaterhouseCoopers PA jailed over expenses fraud [Telegraph]

PwC Partner Has Mixed Feelings on the Royal Wedding

As you may have heard, there was a wedding today in London. It just so happened that this little event landed smack-dab in between Easter and May Day which has resulted in a lot of extra time off for our friends across the pond. While the majority of people are using this alignment of holidays to take long vacations or extended benders, a few people still have to get some work done. The good news is that with so many people away you can enjoy elevator music in solitude, whistle in the john and lose the pants behind the desk in one’s office and not feel anxious that someone could walk in at any time.

The bad news, as one PwC partner explained to the Journal, is that the lack of subordinates can sometimes hinder productivity:

“I am being super efficient while everyone is away, but I keep running into the fact that people I need to get a hold of are not here,” said Hemione Hudson, a partner in the banking division of PricewaterhouseCoopers LLP in London.

PWC’s London offices would normally have more than 2,500 people passing through on a given day, says Ms. Hudson, but this week, there have been far fewer. Many employees took the opportunity to get away after a busy audit season, she says. That’s meant quicker elevators and no lines for coffee, she says.

Among those remaining behind are her boss, PWC Senior Partner, United Kingdom Ian Powell and “many of the executive board.”

Still, “it’s not so great for business’ bottom lines,” Ms. Hudson points out. April has felt like a very short month, even for those working throughout, she says.

Makes you wonder why people feel pressure to work so much, doesn’t it?

U.K. offices find pros, cons to holiday week [WSJ]

McGladrey Suing Three ‘Rainmakers’ Who Defected to JH Cohn

That, according to a report in the Minneapolis/St. Paul Business Journal:

At risk are millions of dollars, the company’s reputation and the entire health care practice now led by a Minneapolis partner, according to a lawsuit recently filed by the accounting, consulting and tax firm against the three rainmakers who went to New York-based J.H. Cohn. Bloomington-based McGladrey and the former partners said they’d rather not discuss the dispute. Public records show that McGladrey is seeking a federal court order to keep the partners away from their clients

And unfortunately, that’s all we know. The MSTPBJ is behind a paywall (and my publisher is currently not springing for a membership) so we can’t really tell you much more than that. But we do love a good Benedict Arnold story, so we called around and are anxiously awaiting both firms to call us back. In the meantime, if you’re in the know get in touch or discuss below.

Why Would Fourteen Baker Tilly Partners Give Up Equity for Salary?

This one’s a stumper.

Accountancy Age reports that 14 Baker Tilly partners are giving up their equity stakes to go on salary including “international CEO Geoffrey Barnes, head of IT advisory Richard Spooner, and six partners from the London office.” A spokeswoman told AA that this is simply a change in “remuneration” and the fourteen individuals would remain partners and there “would be no change to client services.”

Riddle me this partners out there: why would a person with an equity stake go back to being a senior manager (i.e. in terms of the compensation structure)? Something doesn’t compute there. Since we’re dealing with the international CEO and head IT advisory, maybe there’s some kind of political or solidarity motive here but the Accountancy Age report is skimpy and its editor Gavin Hinks admits that there isn’t much to go on and gets to speculating:

The big question people are asking is what does it mean? Or does it mean anything at all? There are a number of reasons a partner’s status might change. They may simply no longer want the risk of being partner. The firm may believe profits are too diluted and want fewer partners.

I personally don’t buy the first motive. If they were sick of the risk, why not just leave the firm? There are plenty of jobs out there with better compensation packages. Diluted profits is a little more plausible but the international CEO and head of IT advisory? Why would they opt out? Since the partners in question made this decision themselves, it’s unlikely that this was a punitive measure but perhaps BT had a little bit of an internal email scandal, they were given a multiple choice form of punishment and this was the least severe option? I’ve really got nothing better at this point. People with theories that are slightly above the crackpot level are invited to share.

PwC Lands Another KPMG Partner; Steven Tseng Joining Transfer Pricing Practice

This just in – more competitive poaching from P. Dubs.

PwC US announced today that Steven Tseng has joined PwC US as a partner in the firm’s Transfer Pricing practice. Tseng will relocate to China in June to focus on helping multinational companies with their transfer pricing planning in China and the Asia Pacific region. Tseng will also take the lead role for tax and transfer pricing planning for companies seeking to transform their value chain globally, in particular in Asia.

Tseng joins the firm from KPMG, where he was the Asia Pacific Regional leader for Global Transfer Pricing Services (GTPS) as well as the partner in charge of GTPS in China and Hong Kong. Prior to this role, Tseng was partner in charge of Financial Advisory Services for KPMG in Finland.

This latest pickup follows the firm snagging Tom Henry last month. Rumors have it that there will be more but the question is, who’s next? John Veihmeyer? Keep us updated if you hear anything.

How Bad Are the Odds of Making Partner at a Big 4 Firm?

If you’re a (senior) manager at one of the Final Four horsemen of the accounting firm apocalypse, you may have asked yourself this very question. A reader recently dropped some quantitative analysis on us, writing, “I tried to step past anecdote and see how bad things really were.” This is specifically for the audit practice and is fairly large office, so adjust your expectations accordingly.

Using commonly available data from my firm, I decided to create a quasi-statistical analysis of the likelihood of senior managers making partner in the near future.

There were, as of the date I pulled this data, 843 senior managers in our audit practice. It’s too time consuming to divide these among starting classes, so I’ve made the following simplified assumptions:

Tenure:
9 year – 30% of the population, or 253 senior managers
10 year – 25%, or 211
11 year – 20%, or 169
12 year – 15%, or 126
13 year – 10% or 84

Let’s consider half of year 11 and all of year 12 and 13+ to be “in the pipeline”. That’s 295 senior managers competing for a given number of partner/principal/director (“partner”) spots.

Our tipster used a sample of approximately 200 partners (out of an assumed total of ~1,000) to conclude that approximately 14% of them would retire in the next five years (assuming 30+ years with the firm, mandatory retirement at 62) and assumed a 6% growth rate (which he/she admits, is on the aggressive side).

Here’s an extrapolation of open spots based on turnover and growth:

1,000 partners x 14% turnover = 140 partners turn over due to attrition, or 28 partners per year
1,000 partners x 6% growth = 60 partners per year, ignoring compounding

84 new partners sounds like a lot of partners. That’s because it is. Those in the know put our planned crop of partners at ~50 for 2011. At best, you’re looking at 1 in 4 of those high performing senior managers making partner, based on our assumptions. More realistically, it means that 1 in 6 can make partner.

Maybe you’ll take those odds, maybe you won’t but like we said, if you’re working in an office that is a fraction of the size in our tipster’s pattern, your odds could be worse depending on the situation in your office. Our tipster continues:

These odds are much worse than anyone is willing to admit, and simply making promotion a war of attrition by extending the partner track to 15 years isn’t going to do much to clear up the pipeline, since very few senior managers are going to find an opportunity that presents the chance of making $300k plus within 2 or 3 years. The situation gets even more grim for senior managers in their 9th and 10th year, who have a huge backlog in front of them and a glut of peers who were hired in the SarBox days of senior managers leaving for 30-40% raises and expect the same in their own careers.

Experienced seniors and new managers should very carefully consider the extended consequences of this data, and what it’s going to look like in 7-9 years when they are trying to make partner. The days of 15% growth in our industry are over and aren’t coming back, and the reality is that many Big 4 senior managers simply are not employable in industry at their current salary levels. Think through your career decisions in the coming 18 months very carefully.

As we’ve discussed, the firms know full well that not everyone has the goal of becoming a partner but if you do have partner ambitions, you’re in a pretty select group. The problem is, the odds still seem to be against you. Now with busy season winding down and three of the four firms closing in on fiscal year-ends, this year’s performance (and prospects outside the firm, depending on how promotions fall out) will be weighing heavy on the minds of many.

How Can a Prospective Intern Relate to a Partner During an Interview?

Welcome to the International Women’s Day edition of Accounting Career Emergencies. In today’s edition, an accounting major at UI and prospective Big 4 intern is having trouble relating to partners in his interviews. Can we help this future coffee gopher come up with some better ice-breakers?

Recently been fired? Need a contingency plan? Worried about backlash? Email us at advice@goingconcern.comSigh:

Hi GC,

I am a junior majoring in accounting at the University of Illinois at Urbana Champaign set to graduate in May 2012. I am in the process of applying to our school’s MAS program to get my 150 hours to sit for the CPA in the state of New York. Last fall, I had an office visit with PwC in NYC for their Summer 2011 Audit Intern. I was not given the job. A few weeks ago, I interviewed for Deloitte for their Winter 2012 Audit internship in NYC as well. I moved onto the second round but my second round interview was a 30 minute phone call from a partner. I thought the interview went well with him but I was not given an offer. I am now 0/2 in second round interviews with the Big 4. What am I doing wrong? I read somewhere about the facial hair article that partners generally do not come into contact with associates much and I am only interviewing for an internship. How can I connect with a partner who seems disinterested in interviewing college kids? I connect easier with HR and managers that do first round campus interviews but it’s hard for me to establish rapport with a partner. I do have another office visit scheduled in mid April for NYC EY-FSO so maybe the third second round interview will be the charm. These are the questions I usually ask managers and partners:

• Where did you see yourself 5, 10 years down the road when you first started?
• Did you take it step by step or did you know you wanted to become a partner?
• What has been your most rewarding moment or biggest accomplishment here?
• What are your plans for the next 5 years and what about the firm’s goals?

[Thanks!]

Dear Intern with no Ice Breakers,

Rather than complain about your lack of partner relations, you should simply be thankful that you’re not a grad assistant at UI. Since you didn’t ask for perspective I’ll let your lack of gratitude slide and address your query directly. Here goes.

You listed four questions that you ask of managers and partners and frankly, they’re terrible. They are trite, predictable and shallow. Plus they’re nearly identical, as they all are related career path. There are other things to consider, after all. Partners and managers want to know that you’ve really got something going on upstairs, not if you’ve read all the listicles on the Internet that have job interview tips. Also, partners are human (well, most of them) so asking them strictly business questions make you seem stiff and impersonal. If you can demonstrate an ability to relate a partner on a personal level, he/she will see you as a team player and someone who has interests outside accounting. You do have interests outside accounting, don’t you?

If you don’t have interests outside accounting: A) GET SOME and B) ask a question that isn’t about career path. What about work-life balance or volunteer opportunities sponsored by the firm or studying for the CPA exam and working OR what he/she likes best about their job? ANYTHING other than re-asking the question you just asked.

So next time you go into an interview and it comes time to ask a partner or manager questions, ask a diverse set of questions. If your questions are one a single track, your interviewer will think your brain is on a single track.