Category: PwC

Here’s PwC’s New Comp Structure in Its Entirety (And Thoughts on Salary Multiple)

Last Friday we broke the news of the “exciting changes” to PwC’s new compensation structure. We now have obtained the document in its entirety (on Page 2 of this post) for those interested in perusing and any P. Dubbers who are unable to navigate their own email or internal websites.

The news has generated a healthy discussion with mixed reviews so far but one reader wanted to focus on the salary multiple specifically

Caleb – I think something that has been glossed over by everyone is the expectations PwC has set around salaries throughout your career.  While the attached excerpt [after the jump] shows that the firm wants you to think you will make 2X your starting salary as an average manager and 1.5X your salary as an average senior, it just doesn’t add up. 

No one is making that multiple, and most don’t think they will get there when we get raises on July 1.  Even the partners in our office said 1.5X for seniors and 2X for managers is an unreasonable salary expectation; they are also a little pissed that BoMo set such absurd expectations.  From what I heard about the associate and senior webcast yesterday, a lot of the questions were some form of “why are you a lying piece of shit about compensation?”  I haven’t had a chance to listen to the webcast yet, but I assume the answers to the questions were some sort of non-answer.

The firm has had a hard time keeping seniors around, so my best guess is they were trying to get senior expectations up to get them to stick around.  I guess they didn’t count on accountants to check those figures and do the math to make sure everything was accurate.

Well, P. Dubs new managers and SAs – do the numbers add up? Tell us in the comments.

PwCTotalRewards2011

PwC Unveils Changes to Compensation Structure

~ Note updates after the jump.

In the last week or so there has been lots of compensation news coming out of PwC, starting with the news from last Friday that “exciting changes” to the compensation structure were happening. There was a lot of speculation and up through yesterday’s Steve Beguhn capping Town Hall webcast about what those changes would be and now we’re happy to report that we’ve got the details for you.

Late yesterday we spoke to a person within PwC who helped develop the new compensati�������������������� employees and it sounds like their are plenty of exciting changes that are being unveiled today. These changes to the comp structure are part of a large shift in culture and values that all started last fall with the unveiling of the new logo (and here you thought it was all about colors and shapes). But enough with the pleasantries, you’re probably anxious to the know the details.


There are three major pieces to the change in the compensation structure starting with:

Transparency – PwC hopes to communicate to its employees just how they come up with the numbers that go into your numbers. For example, all those “surveys” and “benchmarks” that get thrown around? The firm plans to tell you exactly what surveys and benchmarks they are using, who participates in them, how many they use, etc. Once all that data is accumulated, the firm will present employees with graphs and other visuals to illustrate ranges of compensation for all the service lines and non-partner levels. They will also show the market midpoint and average vs. the PwC midpoint and average. This will allow employees to know where they are relative to their peers in terms of compensation and through an “open dialogue” in the performance review process, why they are making what they are.

Earning Potential – The next piece is your earning potential. In other words, how well you can expect to do while you’re working at PwC. From brand new associate to a new partner, you’ll be able to see what kind of scratch you’ll be pulling down at each level and in each line of service. Along with this, a new bonus structure will be announced in July for fiscal year 2012. Under this new structure, the firm will state exactly what will come out in the bonus pool; there will be no cap on the pool and it will be based on the following metrics:

Firm performance – The better PwC does, the better you can do.

Line of service performance – Yes, this means that if advisory had a kick ass year, their bonuses will be larger than the audit group’s. Likewise, the next time advisory goes through tough times and the tax group keeps on truckin’, they’ll enjoy a better bonus. Assurance, you’re just screwed (I kid, I kid).

Individual performance – The rating system relative to your peers will remain in place.

Each line of service will receive quarterly updates on the bonus pool. This is something that is already done in the advisory practice and will now be practiced in assurance and tax. All non-client facing support employees will also be eligible. The firm is launching a microsite and will provide flip books that will lay out all the details in case you ever forget all this.

Recognition and Milestone Awards – Spot bonuses have been around for some time but there was concern that it wasn’t always clear how they were earned and what they are. This will also become a more transparent process (sensing a trend yet?). Along with the spot bonuses, the firm is introducing milestone awards that will occur at the senior associate, manager and senior manager/director levels. Here are some of the details for each:

Senior Associate – In addition to compensation awards, new seniors will receive highly specialized individualized offsite training that will help the new seniors make decisions about their careers. This will last for 12-18 months as they adjust to their new roles. UPDATE: And by “offsite,” this means “an offsite marquis location.”

Manager – New managers will receive a bonus that is equal to 25% of pay. This will be phased in over a couple of years, starting with this year’s bonus of 15%, next year 20% and finally reaching 25% in 2013. Since the promotion to manager is such a major achievement, the firm felt recognition of that achievement is appropriate. UPDATE: The reason for the phase-in is so that recently promoted managers will not be jumped in total compensation by their less-experienced counterparts. The firm looks at compensation from a total cash perspective as opposed to comparing salary to salary or bonus to bonus.

Senior Manager/Director – New SMs and Directors will receive four-week sabbaticals to use however they like. They can work to further their professional credentials, spend time with family, take a vacation, whatever they choose.

So there you have it. Some people probably won’t be pleased by the changes because well, some people simply can’t be pleased. But from the sound of it, the firm is trying to give employees what they asked for and that is more information about the process, what “staying competitive with the market” really means and probably all kinds of stuff you didn’t even think you might want to know. Again, some people will be skeptical but those people also probably think OBL is still getting dialysis treatments.

So, let’s have it P. Dubbers. Discuss the new and exciting changes and throw the questions out there that you’re too afraid to ask – TPTB are definitely reading (and it sounds like they are fans of live-blogging).

Former American Idol Contestant Steve Beguhn Sang at PwC’s Town Hall Meeting

Hopefully this isn’t what Bob Moritz meant when he was talking about “exciting changes” to the comp structure. This is according to a tip we’ve just received over the Twitter wire. In case you need a refresher on Steve:

Here’s a confirmation email we received a short time ago:

I have a friend who sent me a stream of consciousness via text while he listened to the webcast. Basically, it was no bonuses for the year (apparently everyone on his team started flipping out when they heard that), you’ll get to know how your salary compares to the rest of your group (er, who really wants to know that?), a extra day off for 7/4, and they got Steve to end the webcast by singing and dancing.

Wow.

SEE UPDATE BELOW: “[N]o bonuses for the year” apparently means “partners haven’t discussed handing out FYE bonuses and it doesn’t appear that they will.” On the bright side we heard that Steve sang Adele’s “Rolling in the Deep” and “some John Mayer song.”

UPDATE:
Based on the conversation below and other chatter we’ve heard, it appears the timing of the payout will not be accelerated rather than “no bonuses.”

Bonus Watch ’11: PwC Gives Most of the Staff a Pat on the Back

Along with last Friday’s news of “exciting changes” coming in the compensation structure, we’ve received word a little bonus paid out PwC’s last run:

I’m a little surprised no one has emailed you about the bonuses that were paid out this last pay period to PwC associates and seniors. This wasn’t across the board to everyone like the first December bonus [Bonus Watch ‘10: PwC Holiday Payouts Coming In]. I think first years all got $500 (since they didn’t receive the first December bonus) then everyone else received a bonus that was tied to performance/utilization (and I’m told some individuals received nothing if the managers/partners thought they didn’t cut it). I’m curious what the payouts were in other markets.

I’m a second year senior in the Midwest market and got $1200. I know of another senior up for manager that received more than that. I think this is separate from whatever changes they’re going to announce this week about our pay structure. Pretty much the message I got from my partner was this was something like a down payment on the year end bonuses, which makes me believe when our year end bonuses are announced, they’re going to immediately bring up the money they gave us in December (two bonuses for some) and then this, and say that’s why our year end bonuses are lower.

The webcast is supposed to be today but we don’t have the details and haven’t heard anything yet, so keep us updated.

Woman Insists She Didn’t Rip Off PwC Because She’s a Bad Person But to Hide the Fact That She Was Having an Affair with a Married Partner

When banging your boss, there are certain precautions one must take to ensure that the affair is not discovered. In the case of Angela Tilling, who was jailed for £33,000 in expenses fraud, she claimed “her behaviour was an attempt to prevent John Minard’s wife spotting suspicious payments on his credit card.” Mr. Minard admitted that he had sexual relations with that woman (that’s what I keep hearing in my head) but denied that they had “full intercourse.”

Of course smut isn’t the only part of this story. We learn that Angie reportedly “conned” P. Dubs into spending “£50,000 celebrity appearance at a Christmas party in a bid to boost her popularity,” among other expenses that weren’t kosher. You see, it appears that Angela wasn’t too good at making friends, so she threw around a bunch of the firm’s money so people would think she’s the bee’s knees.

“Some of the money was used to provide entertainment for others because what this lady craved was the respect of others.

“She liked to be the centre of attention, providing days and nights out. She is a lonely lady who bought the friendship and affection of people with whom she worked. It was not salted away for a rainy day.”

The court heard Tilling falsely claimed £2,183 expenses for a 47-head staff lunch at Birmingham’s Hotel Du Vin on December 7, 2004 and £2,146 for a company hotel conference in June 2005.

She blew a strict £25,000 budget when organising the company’s Christmas party on December 22, 2005, fraudulently transferring two £29,375 payments to cover a celebrity guest’s £50,000 appearance fee.

Tilling also falsely claimed a £15,000 payment by lying that she had paid the sum as a deposit to secure the guest, who the prosecution and booking agency refuse to name.

She was also paid a further £5,581.25 in bogus expenses on October 17, 2006 and £3,706 in June that year for Solihull College support staff.
In December 2007 she fraudulently claimed £2,225 for 60 theatre tickets at Birmingham’s Hippodrome – another company outing she organised.

It was all for love.

PricewaterhouseCoopers PA jailed over expenses fraud [Telegraph]

Comp Watch ’11: PwC Rolling Out ‘Exciting Changes’ to Compensation Structure

This just in:

Hey Caleb,

I’m surprised no PwC’er has posted this yet. Earlier this week, Bob Mortiz hinted into “exciting changes” as to compensation structure and transparency, with details to be provided this upcoming Monday on a webcast. It might be worth posting this on your website to get some reactions from fellow PwC’ers about what this means, or to facilitate blind speculation, which is always fun.

If this communiqué from BoMo is, in fact, a few days old, we are a little disappointed it took so long to reach our inbox. Regardless, we’re grateful for the tip now and let’s get on to the important matter of speculating about what ‘exciting changes’ entails, shall we? The possibilities are endless but we’ll try to kick things off:

A. Option to receive entire compensation package (including health benefits) in Omaha Steaks.

B. Spot bonuses given to employees with abnormally high utilization who manage to not die.

C. Elevator speeches will have bearing on employees’ merit increases.

D. Outstanding individual efforts will be rewarded with the choice between a serenade from Steve Beguhn or a special appearance by the DC-area piano player for your next fiesta.

E. Various competitive poaching payouts: KPMG Partner: $10,000; All other KPMG employees: $5; Ernst & Young Banking Partners: A punch in the face; Deloitte partner: $20,000; Deloitte partner with a full head of hair: $100,000 (hey, they’re hard to come by).

F. Your ideas.

SEC Officially Falls Victim to PwC’s Competitive Poaching Strategy

~ Tell Kayla I’m sorry for butchering her last name for over two hours. It’s fixed now.

PwC has announced the appointment of Kayla Gillan, formerly SEC Chair Mary Schapiro’s Deputy Chief of Staff, as the firm’s head of the newly created Regulatory Relations Group. This confirms a report by Bloomberg from last week.

Ms Gillan is no lightweight as she is a founding member of the PCAOB, served as general counsel for CalPERS and Chief Administrative Officer for Risk Metrics. The ecstatic Bob Moritz: “[PwC is] extremely fortunate to gain the experience, insights and future contributions of such a highly accomplished professional, one whose career has been dedicated to serving investors and other market participants,” BoMo said, adding, “Kayla Gillan is an example of making the investment to drive this transformation.”

It’s been a busy spring for PwC landing and announcing new appointments of partners and principals starting back in February and continuing through the spring.

[via PwC]

PwC Partner Has Mixed Feelings on the Royal Wedding

As you may have heard, there was a wedding today in London. It just so happened that this little event landed smack-dab in between Easter and May Day which has resulted in a lot of extra time off for our friends across the pond. While the majority of people are using this alignment of holidays to take long vacations or extended benders, a few people still have to get some work done. The good news is that with so many people away you can enjoy elevator music in solitude, whistle in the john and lose the pants behind the desk in one’s office and not feel anxious that someone could walk in at any time.

The bad news, as one PwC partner explained to the Journal, is that the lack of subordinates can sometimes hinder productivity:

“I am being super efficient while everyone is away, but I keep running into the fact that people I need to get a hold of are not here,” said Hemione Hudson, a partner in the banking division of PricewaterhouseCoopers LLP in London.

PWC’s London offices would normally have more than 2,500 people passing through on a given day, says Ms. Hudson, but this week, there have been far fewer. Many employees took the opportunity to get away after a busy audit season, she says. That’s meant quicker elevators and no lines for coffee, she says.

Among those remaining behind are her boss, PWC Senior Partner, United Kingdom Ian Powell and “many of the executive board.”

Still, “it’s not so great for business’ bottom lines,” Ms. Hudson points out. April has felt like a very short month, even for those working throughout, she says.

Makes you wonder why people feel pressure to work so much, doesn’t it?

U.K. offices find pros, cons to holiday week [WSJ]

PwC Provides Background, Q&A in Response to Reports on Shanghai Associate’s Death

It’s been just over two weeks since the death of Angela Pan, an audit associate in PwC’s Shanghai office. One report of her death have quoted doctors stating that “Based on her symptoms and her low white blood cell count, it’s reasonable to conclude that overwork led to a weakened immune system, which makes her more vulnerable to infections.” It was also reported she told a friend she was working 18-hour days and about 120 hours a week prior to her sickness and death. However, Shanghaiist (yes, that’s the Gothamist for Shanghai) published a portion of a statement from PwC that stated that Angela died from viral encephalitis not acute cerebral meningitis as had been reported. An internal email from PwC in China found its way into our inbox late last week and it seems to echo the press release and provides other details.

[Ed. note: the second paragraph included HR and press contacts for those needing them so I’ve omitted those here. It did state that the information should only “be communicated verbally.”]

The date on the email was April 20th and the Shanghaiist article is dated April 15th, so whether this communiqué provides additional details, it isn’t entirely clear. The most confusing statement for me in this email is “as a sign of respect to Angela and her family, we have made a decision not to clarify the misreporting in the media at this time.” Seems to me that the respectful thing would be to correct the “misrepresented” facts if they are in fact correct. Of course this is happening in China where we can only assume what qualifies as a “respectful” action might differ from what is respectful in the U.S. Regardless, it’s terribly unfortunate that a young woman’s death had to serve as a reminder for everyone to take a closer look at their own health and behavior, as well as how culture and working environment may cause some to feel pressure to be at work when they shouldn’t.

PwC Shifts Its Competitive Poaching Focus to Duff and Phelps

At least for today! As we’ve discussed, PwC has been on a bit of shopping spree when it comes to KPMG partners and principals. Today however, P. Dubs announced that it has picked off Dwight Grant of Duff and Phelps to join their Financial Engineering services group.

Mr Grant was DP’s Global Leader of Financial Engineering prior to joining PwC. His addition follows the firm’s pick up of Pedro Santos to lead the Financial Engineering group as well as Jeremy Fago, Timothy Davis and Matthew Tanner as principals. No word in the PwC press release where those chaps came from but if you’re in the know, we’d love to hear about it.

‘Satisfied,’ Possibly Deranged PwC Employee Describes Unfamiliar Work Environment

From the mailbag:

Hi Caleb,

I’ve been perusing your website for about 5 months now and I cannot believe the amount of complaining people do and still stick it out in public accounting. If it is that awful, why are you trading away your life for this job? I’m in assurance in New York Metro with PwC and everyone that I work with is pretty pleased with their jobs.

Yeah we work a lot and probably could get paid more working in industry, but for whatever reason public accounting is the career we choose. All my teams have a pretty good time even during busy season. I have yet to work for a manager or partner that I didn’t like, and interestingly enough I’ve had multiple interactions with managers where eriods of time out of their day to chat with me about things unrelated to our current work. I’ve referred a number of college prospective auditors to your website and their response as always been to the effect of, “the articles are interesting, but the comments people leave make this sound like a horrible career choice.” Just wondering if we could get some positive articles and comments going about the good things that come out of working in public accounting!

Sincerely,

A satisfied PwC employee

Okay, so it sounds like a few people are happy with their careers – thankyouverymuch – and are a little put off by the loud bellyaching and articles that aren’t “positive.” I’ll address the latter concern first by simply pointing everyone to a post from February where I presented my answers on the “Career Value of the Big 4 Experience” and wrote the following:

I’m very grateful for my Big 4 experience. It was unimaginably valuable, I met a lot of great people and have no regrets (except for a few brutal hangovers at national training). So, I’ll give it a 5 [that means super-duper satisfied!].

Not to the mention the two to three posts that we dish out a week (despite complaints from some that they’re all the same) giving career advice, that often highlight the benefits of the public accounting path, frequently featuring Big 4 firms. If you find these articles to be “negative” or displeasurable in tone, I can’t help you. Adrienne and I both believe in presenting a straight, no-bullshit style. If you want something that resembles a town hall meeting, then I suggest you go read the latest list from Fortune, Forbes or just look around your office for all the benefits to working at your firm. The marketing people certainly aren’t shy about plastering them everywhere.

As for “getting […] positive comments,” you’ll have to call on your equally satisfied Big 4 brethren to speak a little louder in the comments section. If you and others find the comments on a particular post offensive or misleading, TRY RESPONDING. It’s not our responsibility to convince the happy people to speak up and we’re not going to tell haters to calm down. Everyone has a voice here and if some are louder than others, so be it. There are plenty of constructive discussions happening all over the site so go find those and ignore the noise if it bothers you. If snark and bad words offend you, then perhaps you should avoid the comments altogether. We’re not going to create a “Family Section” of GC just because some people’s ears are burning.

I think it’s great that you enjoy your career at PwC (“deranged” is simply a joke, in case you need briefed). It’s a great firm with plenty of great people and kudos to you for doing what you enjoy. You’re lucky to have figured out what’s important and write, “I cannot believe the amount of complaining people do and still stick it out in public accounting. If it is that awful, why are you trading away your life for this job?” which is the same question I ask of people on a regular basis. Regardless of where people fall on the satisfied scale (I’m a “5,” don’t forget) we’re going to continue covering the industry and the firms like we always have. When a firm does something worthwhile, we will call attention to it, Tweet it or link to it. When something gossipy or juicy comes our way, we’ll do the same. If you don’t like it, you’re free to express your opinion as much and as loudly as you like.

Did a PwC Auditor Work Herself to Death?

Pan Jie was a 25 year-old auditor in PwC’s Shanghai office, starting her career with the firm last October. She died of acute cerebral meningitis on April 10th, having “ignored the illness until a fever surged,” after catching the flu on March 31st. Reports have stated that Jie told a friend that “she had been working up to 18 hours a day and about 120 hours a week,” prior to her death.


A doctor quoted by one of the reports explained the cause:

Dr Wang Guisong, an expert in the neurosurgery department at Renji Hospital, said overwork can make people more vulnerable to infections. “Based on her symptoms and her low white blood cell count, it’s reasonable to conclude that overwork led to a weakened immune system, which makes her more vulnerable to infections,” Wang said. “When an infection worsens over time, people can develop acute cerebral meningitis.”

According to the story, PwC has denied that Ms Jie died from work-related fatigue but it’s hard to argue that her fatigue was caused by anything else. The firm is providing psychologists for employees, has sent a “team” to comfort Jie’s family and has even offered to assist with the cost of her funeral and this kind of outreach is admirable but the overarching culture within Big 4 firms is really what is of concern here.

Fatigue from overworking is not uncommon in the Big 4 life but when someone dies as a result of the fatigue, that’s will obviously get some attention (even if it’s just for a little bit). At some point it became acceptable for sleep – and health in general – to become of secondary importance when it comes to having a successful career. If you don’t believe me, look around you; everyone is exhausted and that’s part of the life inside a Big 4 firm. The pressures of performance in the name of client service are so great that people regularly come to work when they should be in bed or, in some cases, an emergency room. Of course there’s the macho contingent inside these firms that say “sleep is for the weak” and that’s the kind of attitude that perpetuates the culture of “getting the job done.” How is this acceptable? Not only can lack of sleep kill you, it doesn’t really do much for job performance. We’ve all seen people make big mistakes when they’re lacking sleep and yet no one considers the root cause. If you think skipping a few hours of sleep a night is worth to a few thousand dollars a year (at best) then you’ve got some seriously fucked up priorities.

I admit that people aren’t dropping left and right inside these firms due to lack of sleep but let’s quit pretending like working hours upon hours, putting your health at risk and coming into work looking like – pardon the expression – death warmed up is some kind of badge of honor.