Category: Deloitte

Jim Quigley Reflecting on His Time as Deloitte CEO via Twitter

Davos regular and out-going Deloitte Global CEO Jim Quigley is reflecting on his time in the big chair on Twitter and so far he’s said that “Experience has taught me in a world that seems increasingly focused on sprints, great professional relationships are the work of marathoners,” and “I’ve learned we often allow the urgent to crowd out the important; getting in front is the way we will stay in front.” These are nice thoughts and we’re big on reflection but what do you think Jimbo is really thinking that the Deloitte Twitter filters aren’t letting through?

Luckily, we’ve obtained JQ’s copious Tweet notes, all of which were ultimately denied by Deloitte’s Ministry of Propoganda. Here are some of the denied tweets:

• Really kicking myself after turning down Queen Rania’s offer to buy me a drink at Davos last year. #IDIOT

• Disappointed that I only get 5 months to Tweet under @deloitteceo. Not sure what my new handle will be. Is @deloittekicksass taken?

• @JustinBieber how do you get ready for a big show?

• I’m just going to say it: Sharon Allen has awful taste in music.

• Good luck Barry! I guess I don’t have to warn you that this job will make you lose your hair.

Of course, many of you know Jim better than us, so feel free to speak/Tweet on his behalf below.

New Leadership Appointment Causes Unrest Inside Deloitte Advisory

As we’ve discussed, there has been a bit of controversy around the leadership election process at Deloitte. We first reported this news to you in January with a follow-up story on the candidates, the sorry turnout that was expected, and finally the news that the three candidates had been elected to their respective positions.

Today we have more controversy from inside the house of D but this time it is from a sub-group in the Enterprise Risk Services (aka Advisory or “ERS”) practice. There have been a number of recent leadership appointments within ERS but one in particular that caused a Deloitte partner to reach out to GC. This individual belongs to the Security and Privacy Practice (“S&P”) which consists of approximately 80-90 partners and has been recognized as one of the “12 leading global information security & risk consulting service providers” by Forrester Research Leader for their expertise in this area, according to the Deloitte website.

According to our source, the issue that has caused concern amongst many partners in the S&P group is that the new leader does not have extensive experience in the Security & Privacy area. Our source explained to us that a recent theme inside the firm has been “leading from the front” best encapsulated by leaders like Theodore Roosevelt, Winston Churchill and others who lead based on setting an example. The feeling of the S&P partners is the most recent appointment is based more on cronyism rather than qualifications and past performance.

The leader of the ERS group who makes the appointments is Owen Ryan, a Deloitte veteran who has held several leadership positions at the firm and has led ERS for the past 2-3 years. Our source told us Mr. Ryan has run the advisory practice creating an environment of cronyism and nepotism by appointing individuals, including family members, closest to him and that this appointment in S&P has partners saying this is the latest example of “the emperor having no clothes.” S&P supposedly has many qualified partners who have held leadership positions in the past who could lead the group but were passed over. This has many of them worried about what will become of their reputation as a top service provider in the area and how clients will perceive this appointment.

We spoke to a former Deloitte partner who worked in the Securitization and Structured Products Group (also part of ERS) who confirmed these allegations of nepotism and cronyism. “I wouldn’t go so far to extrapolate what occurred in our group to others,” the former partner said, “but that was certainly my experience.”

Despite this, one insider who is familiar with the leadership at Deloitte described Mr. Ryan as a “results-oriented businessman” who is cognizant of how “his decisions will reflect on him.” This source further told GC that “[Mr. Ryan] would not compromise the potential success of the ERS group by appointing someone to a leadership position who wasn’t qualified.”

Mr. Ryan’s no-nonsense style has manifested itself into some interesting behavior. Our original source told us that he takes attendance at ERS partner meetings and fines individuals $20 for using their BlackBerrys or speaking to neighbors during them. Our source said the money collected goes to charity.

Mr. Ryan did not respond to our voicemail requesting an interview.

The concern in S&P is understandable; an outsider leading a niche group would rankle the feathers of the most laid back partner. However, these decisions are rarely made in a vacuum and Mr. Ryan has his own superiors to report to. The other aspect to consider is the difference between technical leadership and what one source called “visual” leadership. There are many partners capable of leading a practice based on technical merits but the vision and flexibility needed to keep a group progressive in a fast-paced market does not always accompany technical expertise. Quite simply, if the leadership appointments that are made on Mr. Ryan’s watch do not prove successful, he will certainly be held responsible, but there is a lot of concern that the reputations of many of the firm’s best service lines may suffer in the process.

Deloitte Bankrolls Center for Ethical Leadership at Notre Dame

John Veihmeyer can’t be pleased by this.

The Notre Dame/Deloitte Center for Ethical Leadership will focus on advancing ethical leadership in business, including research, thought leadership and the dissemination of ethics-related content to the business community in the United State and around the world, the university announced Monday.

The center is being established with a major gift from Deloitte LLP, a private professional services company, according to the university. The amount of the gift was not disclosed.

Presumably portions of the curriculum will educate students on how to piece together your spouse’s new hobby with insider trading activity.

Notre Dame starts business ethics center [SBT]

Navistar Says Deloitte Sucks at Auditing; Deloitte Not Amused

Last week Navistar International Corp. sued Deloitte for $500 million alleging “fraud, fraudulent concealment, breach of contract and malpractice” on audits from 2002 to 2005. That, in and of itself, isn’t too unusual. What is pretty fun (not fun in a “man, the circus is fun” kind of way but in “you’ve gotta love this stuff” kind of way) is when a company comes right out and says that Deloitte lied about its competency to provide audit services.

Bloomberg reports:

In other words, not only is Navistar saying that Deloitte is a buncha liars, they’re saying, “Biggest accounting firm in the world, you say? How about the suckiest accounting firm in the world?” They’re saying that Deloitte isn’t qualified to be in business. In essence, that the firm shouldn’t even exist. Because such fighting words simply can’t be taken sitting down, Deloitte spokesman Jonathan Gandal emailed the ‘Berg (which is good because he never calls us back) to express the firm’s position:

“A preliminary review shows it to be an utterly false and reckless attempt to try to shift responsibility for the wrongdoing of Navistar’s own management,” Gandal said in an e-mailed statement. “Several members of Navistar’s past or present management team were sanctioned by the SEC for the very matters alleged in the complaint.”

HA! Now who’s a bunch a liars? So who’s really to blame here in this round of ‘liar, liar pants on fire’? Well, over at Fraud Files Blog, our friend Tracy Coenen tries to shed some light on this spat:

Navistar’s story about the fraud seems to keep changing. Early on in the case, the company denied wrongdoing and said the problem was with “complicated” rules under Sarbanes-Oxley. I’m not sure how SOX is to blame for management having secret side agreements with its suppliers who received “rebates.” Or improperly booking income from tooling buyback agreements, while not booking expenses related to the tooling. Or not booking adequate warranty reserves. Or failing to record certain project costs.

And now the company says Deloitte is to blame.

Here’s what’s funny about lawsuits like this: They essentially say… Our employees committed fraud and actively took steps to avoid discovery by the auditors. The auditors did not discover the fraud (at all, or soon enough), and now we’re going to hold them responsible for that failure.

In the case of Navistar, the each of the fraudulent accounting schemes above are nearly impossible to detect. The company failed to book items or provide information about them to the auditors, yet they are suing the auditors for failing to find the items.

So it appears that Navistar was expecting Deloitte to have some magical powers of fraud detection that even the likes of Tracy or Sam Antar don’t possess. Does that make them incompetent? You tell us.

Navistar Sues Its Former Auditor Deloitte & Touche [Bloomberg]
Navistar v Deloitte: Blame the auditors for fraud committed and concealed by employees [Fraud Files Blog]

Deloitte Announces Joe Echevarria as New CEO, Punit Renjen Chairman

Deloitte has announced today that Joe Echevarria will become the new CEO and Punit Renjen (who is oddly well-coifed for a leader at Deloitte) the new Chairman Board of the firm effective June 1. None of this is really news to anyone that frequents this site since we reported who the candidates were back in February. Joe takes over for Barry Salzberg who will assume the global CEO position and Punit will assume the Chairman role from Sharon Allen who is retiring.


This officially marks the end of the Deloitte election process that we brought to light after a partner reached out to us over concerns that the process is seriously flawed (or in that partner’s words, “broken”). Whether or not the rumored poor turnout had any effect on the timing is not known but the results remain the same, much to the chagrin of many partners at the firm who share the frustration of a unrepresentative election process.

[caption id="attachment_29175" align="alignright" width="150" caption="Renjen"][/caption]

Both guys seem genuinely pleased with the result, “I am deeply honored to be elected by my partners and principals to be CEO of this great firm. As the largest professional services organization in the U.S., we have an obligation to lead,” said Echevarria. “Excellence in all of the professional services we provide constitutes the foundation of our success. As markets were shaken and major players disappeared overnight, we’ve made a clear choice to focus on superior performance, innovation and growth across all our practice areas. Great firms are growth firms.”

And Renjen, “This is a great privilege, and I deeply appreciate the partnership’s confidence in me,” he said. “I share Sharon Allen’s vision for Deloitte – to be the ‘Standard of Excellence.’ Setting this standard demands effective governance, transparency, accountability and uncompromised quality. I am committed to leading the board in providing valuable oversight and strategic guidance to management, and also to representing our exceptional organization and culture with external stakeholders.”

Congratulate your new leaders, green dots; these are the men you’ll be receiving a monstrous number of emails from for the next four years.

[via Deloitte]

Deloitte’s New Motor City Digs Are ‘Cutting Edge’

How this didn’t get into the Super Bowl Commercial, I’ll never know.

Deloitte is moving from 160,000 square feet on nine floors of the 600 Tower into 100,000 to 110,000 square feet on six floors in the 200 Tower. The Detroit office employs about 1,000 people. Managing Partner Joseph Angileri said no downsizing of staff is involved.

“We’ve actually been hiring,” he said. “We’ve been in our current space since 1991, and the space is old and traditional and not conducive to the way we do work now. When half of your workforce only spends 20 percent of their time in the office, you don’t need to build the way you used to.

“It’s going to be an eye-opening environment. It will be really next generation, cutting edge.”

Build-out begins for Deloitte’s new space [Crain’s]

Sharon Allen Copes with Travel By Staying Hydrated, Listening to Kenny Chesney

Deloitte’s Sharon Allen recently had a little chat with our friends at FINS as part of their coverage of Women in the Workplace series over the next two weeks. Ms. Allen will be coasting into retirement as her second term as the firm’s Chairman (her preferred term) comes to end.

The Allen interview covers all kinds of fun stuff so let’s get to it, starting with those pesky regulators:

Some of us are still getting comfortable to having the PCAOB sticking their beak into audits:

The public accounting arena has indeed changed a lot. It’s now a regulated profession with oversight that’s provided through the Public Company Accounting Oversight Board. We are still, both the regulator and the profession, trying to work through that, with the common objective of improving audit quality. We’re learning how to work within a regulated environment that some years ago we just didn’t live with.


None of the firms chose to be the “Big 4” it just sorta worked out that way:

Just last week, we were talking at our global board meeting about how the profession got narrowed down to this number to begin with. The last reduction wasn’t the choice of the profession with [Arthur] Andersen out of business.

And speaking of four, she’s pretty comfortable with that number:

You have to have concentration of enough business to service the clients properly. If you spread that across eight firms, there just isn’t enough that supports that kind of that activity. In some of the major countries, the additional number of firms make sense, but when you look at it across the world, it doesn’t work. We’re not opposed to the competition; there are next-tier firms that are very good, and we encourage them to be in the mix in terms of proposal opportunities. It’s healthy. But the reality is the concentration will and probably should continue.

Term limits have somewhat led to SA’s retirement but there’s at least one person who’s especially happy about her quitting early:

I’m approaching the end of my second four-year term as chairman. We have a limit of two terms. While I’m not at mandatory retirement age yet, I concluded that it’s a really good time to make this move. I’ve had a fabulous 38-year career. But I’m also very comfortable with the transition leadership and the state of the firm. It’s a good time for me to leave at the top of my game. My husband is looking forward to spending more time with me.

FINS went ahead and asked Allen about the leadership election process, even though they already knew how the process went down.

We have a nomination process that we undertake. We interview through a nominating committee chosen by the board. They interview about 1,300 partners for their input on the type of attributes they’d like to see in the chairman and CEO positions. Then the committee interviews some individuals who match up with those qualities and ultimately proposed the nominated person.

One of the biggest challenges Allen has faced as Chairman was dealing with this clusterfuck of an economy. Luckily for the Green Dots out there, Deloitte management saw this coming and was able to save a bunch of you:

We were a little ahead of the game in anticipating the downturn that allowed us to prepare well for the difficult times to come. We had some reductions in our workforce, but they were not as substantial as they might have been had we not appropriately planned for the downturn.

And as a high-flying executive, there has to be coping mechanisms:

[Julie Steinberg of FINS]: How do you handle all the travel you do?

[Sharon Allen]: I drink a whole lot of water. I’m also fortunate to be able to adjust to time zone changes relatively easily. I work on domestic flights, and I do take my iPod and my computer.

JS: What are you listening to these days on your iPod?

SA: I’m a country music fan.

Chesney just came to mind for some reason (FYI Sharon: I can get you into the sold-out Red Rocks show, so reach out if you’re interested). But maybe she’s more of Toby Keith person, I can’t possibly know not having had the pleasure of seeing what ended up on the cutting-room floor. You’re invited to speculate as to artists (I’m pulling for Willie Nelson myself) and react to anything else you see above.

Deloitte’s Sharon Allen on Big Four Domination, Self-Promotion and the Corporate Lattice [FINS]
Earlier: Deloitte’s Sharon Allen Never Misses Date Night, Discovered Early on That She Wasn’t Meant to be a Car Hop

Book Review: As One, Co-authored by Deloitte’s Jim Quigley

Let’s be completely honest here, when I heard James Quigley had worked on a book subtitled “Individual Action/Collective Power,” I half-expected this to be a handbook on how to get miserable shlubs to do your evil bidding for you while you abuse and humiliate them. After all, the man oversees an entire army of miserable green dot shlubs, surely he knows a thing or two about getting people to do things for you.

Lucky for Quigs and theinds behind As One, however, this book was nothing of the sort. More like Choose Your Own Adventure for leaders, which allows the reader to first determine which archetype of leaders and followers his or her group falls under. Featuring case studies (“inspirational” stories) with such big names as Apple, GE and Pixar, As One looks the why of these organizations’ collaborative efforts before taking on the how.


Deloitte spent two years studying effective collaborations and in the process defined eight archetypes of leaders and followers: Landlords & Tenants, Community Organizer & Volunteers, Conductor & Orchestra, Producer & Creative Team, General & Soldiers, Architect & Builders, Captain & Sports Team and Senator & Citizens. The main archetypes are strategically located across a circular axis, with Landlord & Tenants and Community Organizer & Volunteer anchoring the upper and lower poles. Conductor & Orchestra and Producer & Creative Team sit at the extremities of the horizontal “nature of the task” dimension on the west and east ends of the axis. The other four archetypes are hybrids, occupying the spaces between the main archetypes and combining some characteristics of each.

So this got me thinking, where would Caleb and I be on the axis?

As much as I would like to paint your dear Going Concern editor in a sycophantic, borderline psychotic light, “Dictator & Huddled Masses” wasn’t included in As One, so instead I used the easy chart in the book’s intro to answer a few simple questions about how our organization works. I have the creative freedom to carry out tasks the way I choose (as long as I don’t talk too much about the Federal Reserve), and we have a fairly small hierarchy given the size of our website and TPTB that rule over us. Instead of choosing the archetype I assumed we’d be (Producer & Creative Team), I went by the chart to determine we were most like Community Organizer & Volunteers.

From key characteristics:

Volunteers cannot be told what to do; they must be given the choice to join on their own terms. The persuasive message of the community organizer motivates them to join in the cause; and it’s that common purpose that inspires volunteers to make a difference.

[Volunteers] independently choose to follow the path of altruism or enlightened self-interest. Community organizers and volunteers may be passionate, selfless and dedicated, but, above all else, they are independent thinkers who, of their own volition, decide whether to get involved in a cause and for how long.

“A community organizer is someone who uncovers [volunteers’] self-interest,” says Jana Adams, the National Training Coordinator at the Direct Action Training Research Center. “They give [volunteers] an opportunity to work in their own self-interest and address problems in the community that they could not address by themselves.”

All of those key characteristics rang true with me, though I wouldn’t necessarily call making misogynist jokes about work/life balance altruistic. And I definitely cannot be told what to do, so another point to the book for that one.

As One allows the reader the opportunity to brand his or her own strategy, whether or not the current structure allows for such freedom. Unlike much of what one might encounter in public accounting or any other similarly-structured business, the free flow and adaptability of As One gives leadership the chance to form itself, mostly through analysis of what makes an archetype tick. Even miserable shlubs have a drive (be it money, stability, masochism or the perpetual carrot of becoming partner one day being dangled in front of one’s face), it’s how they are driven that makes all the difference. Point being that leadership isn’t about who can bark orders the loudest, despite how life in public accounting might make it appear.

Are we all so easily prodded into distinctive roles? Not really, and As One doesn’t attempt to do so. Its authors argue that life itself is a collaborative journey, and it may just be easier on all of us to accept that. Organizational structure doesn’t necessarily have to create a disenchanted workforce just in it for the paycheck, and recognizing the strengths and weaknesses of each collaborative group can actually help infuse a little pride in the job, or at least more willing participation.

As One isn’t a book about how to get people who hate you to do things for you, it’s about recognizing the individual power in each of us to accomplish collective goals, be that running a business or changing the world as we know it. It presents some awfully lofty goals but asks one very important question: what could we accomplish if we could unlock the power of As One on a global scale?

Find the book on Amazon here, and download free As One iPhone or iPad apps here. You can find out more about As One through the Deloitte Center for Collective Leadership.

Did Ohio State Dump Deloitte for PwC Over Colors?

Sounds like CFO Geoff Chatas and state auditor Dave Yost wanted to figure a way around a 15-year limit but it was to no avail, “Ohio State CFO Geoff Chatas said Yost discussed with him the possibility of letting Ohio State be the first to stick with the same audit firm, but the school opted to put the contract out for bid.”

A likely story. If you ask me, this has everything to do with the fact that Deloitte’s main color is blue while PwC has opted for slightly more appropriate hues.

PwC to follow Deloitte as Ohio State audit firm [CBF]

Former Deloitte Partner’s Wife Faces Prison After Pleading Guilty to Insider Trading

For those not in the know, San Francisco is already an overpriced third world toilet but Pacific Heights is the go-to for wanna-bes, socialities and trust fund babies who can afford the pricey rents and even pricier home values. According to earlier reports, Annabel McClellan fell in the “wanna-be” category, though we aren’t sure if the fact that her husband worked at the Deloitte had anything to do with that.

The Bay Citizen has the latest update in this sordid tale:

A Pacific Heights housewife will be heading to prison after pleading guilty Tuesday to insider trading and obstruction of justice charges.

In her plea agreement, Annabel McClellan says she gleaned confidential information about publicly traded companies by overhearing her husband, Arnold McClellan, then a partner at Deloitte Tax LLC, discussing details of deals he was working on. She then passed the information on to her sister, Miranda Sanders, and brother-in-law, James Sanders, who was involved in a trading business in London, according to the document.

James Sanders made money from the tips, including about £396,851 (about $648,000 at current exchange rates) from information about Getty Images, according to McClellan.

McClellan also says in the agreement that she obstructed justice by lying to the Securities and Exchange Commission about having obtained and passed on the information.

Both Arnold and Annabel McClellan had been named in a civil suit filed in November by the SEC, but Annabel alone faced U.S. criminal charges.

We’re not sure where this puts McClellan’s sex app – My Nookie – but we’re pretty sure she won’t be needing it behind bars; her only sex position in the years ahead will likely be Don’t Drop the Soap, or maybe Reverse Don’t Drop the Soap if she’s feeling particularly randy.

Meanwhile, let this serve as a lesson to partners: keep your trap shut in front of the Mrs., lest she act on anything she overhears you talking about and later get taken down by the authorities for sharing that information with the girlfriends and in-laws.

McClellan will be sentenced on September 20th. She faces a maximum prison sentence of five years and fines of up to $250,000. That’s 83,612 copies of My Nookie (priced at $2.99) if you are playing along at home.

Earlier: Insider Trading Charges Throw a Wrench into Former Deloitte Employee’s Plans for Sexy Mobile App

Deloitte Is Lending Michigan a Helping Hand

Did I say lending? Sorry, that’s not technically accurate. Deloitte Consulting is monitoring Michigan’s welfare computer systems and that involves billable hours. Lots of them. $15 million worth.

The state of Michigan is spending millions of dollars on a contractor to run its welfare computer system partly because it doesn’t offer enough money to attract new hires. A system called Bridges keeps track of welfare cases in the Department of Human Services. In February, Deloitte Consulting was given a one-year contract for about $15 million to maintain it and make regular updates.

Of course it would be cheaper if the Wolverine State did this themselves but there’s a small problem:

[The State’s technology department] lost 15 people to early retirement in December and had several vacancies starting at roughly $42,000 a year. Nobody applied.

Mich. spends millions on contractor [AP]